Bield Housing Association Reviews 

Bield housing are totally useless inadequate ignorant staff staff that know nothing staff you can never get hold of or ignore you the fact that the managers on site are half the time not available and there managers details are not published or easy to get when you call Bield about this they just tell you no details.
There is anti social behaviour constant problems bullying strangers in the complex on e bikes etc as well as other undesirable ppl and Bield do nothing there policies are unfair no good man or beast as long as they are getting the rent everything else is irrelevant they talk the talk but cannot or don’t walk the walk.
They are rude not very well trained in there roles they take more time off work and never available it is the worst housing I have ever dealt with the houses are not great either you use the pull cord in your house and no one answers the whole organisation needs over hauled the only ppl
Bield care about is Bield themselves disgrace

Lisa Clayton reveiw reflects my situation with another housing association in Edinburgh. Intimidation ,bullies aggravation ,antagonistic manipulation,passive aggressive hatred.residents can't mind their own business anti social behaviour is rife cops won't do nout same with landlord ..your dealing with elderly late 70s age some are.disgusting residents.all part of a gang called the kkk..gather every day In community centre 3 hour 7 days a week how gossip time bloody sad as he'll way of life
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Bield are not interested in their tenants. Even their surveys are written to brain wash their residents.
When repairs do eventually get completed. They use the cheapest solutions possible.
Usually bodged.
Their greed with increasing rent prices are overpriced for the quality of the homes they provide.
Communication is non existent from area managers to rude ignorant employees. ( however there is some excellent staff who will act, when you mention newspaper, media coverage and M.P.s.
Rubbish has been left on a complex where I reside for well over a month. Which is contributing to rodents. Bield are not interested in.
Not enough car parking places for tenants. The parking spaces state for disabled parking. They do not meet the measurements for disabled vehicles.
When Bield have been challenged about lack of parking for residents. One employee told me to park in the village. ( I have severe osteoarthritis and asthma).
They also will not allow electrical EV charging.
Properties have antiquated storage heating. Which cost about £200 plus a month to run. Bield will not consider any other options. They are not interested in environmental issues and the impact of carbon footprints.
To conclude high rent increases for the quality of the properties.

It could have been so easy to write a 5* review for Bield but for one serious area in particular that has been highlighted in previous reviews - ANTI SOCIAL BEHAVIOUR. Bields staff appear to have developed an institutional narcissism when it comes to their role and responsibilities in this matter. In all communication about this important health and safety issue, all responses from varied members of staff have been not only dismissive and eye rolling but also abusive; they are not solution focused they themselves are ironically enablers and instigators. Bias is unprofessionally demonstrative from all staff. This feels antiquated and evidences a severe lack of training. A fresh look at this area of service deserves immediate improvement and action. Unfortunately, this institution believes that some older people just evolve into bullies. The bottom line is, these older people need support as the likelihood is that they have always been bullies. They need clear boundaries and to be confronted about their behaviour in a firm and fair manner. I use the word "bully" which I feel has become outdated now and also is a wide umbrella to describe unwelcome behaviour such as slander, organised campaigns of sabotage, exclusion and intimidation etc all of which Bield turns a blind eye to. Also the rents are high and not inline with local market values and there is extremely poor communication (blank) on charges for services that you may or may not need like window cleaning for example. An orange pull cord system from the 1980's is still in use and charged for whether you use it or not. Overall, lots of work needs doing to get the attitudes and professionalism of Bield staff into 2025! Bield desperately needs to mature a bit and get with the program. The bureaucracy is painful and someone else is always the reason - rolls eyes!

Phoned to make an enquiry re Springfield Gdns Uddiingston. Asked to speak to the person mentioned in the Bield Webpage for Springfield, Terri Thompson.
Person answering phone laughed, said, she left this post years ago.
He even told me the info on Uddiingston has been on that webpage for years and tears, never updated.
So why is her name still there??
Utter waste of time to get any useful information about Uddiingston.
Have no confidence I'll get any advice on my housing questions from this phone call.
Bield need to update this inaccurate website.

total agree with this review i to have problems with same problems housing officer from bield has tried to sort it but it did not help .had to get police involved tenent was charged but i dont know if it will stop it the woman involved thinks she can do wat she wants and bield cant or wont do anything to her apart from putting her name on a register . and the good tenents have to pay our rents and service charges cant wait to move out 2years off this know

I would avoid this company. Their accomodation is very good but I have suffered antisocial behaviour in one of their flats for ten months now and in spite of a lot of communication with their management they have failed to deal with it.