Big C Supercenter Reviews 

8
•
TrustScore 2.5 out of 5

2.6

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Company details

  1. Grocery Store
  2. Grocery Delivery Service
  3. Supermarket

Information provided by various external sources

A combination of discount store and food outlet, providing utmost customer satisfaction and quality products at very low prices everyday. Located Bangkok and other cities in Thailand.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

8 reviews

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1-star

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2.6

All reviews

(8)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

BIG C PATTAYA KLANG ( BAKERY SECTION )

BIG C PATTAYA KLANG ( BAKERY SECTION )
Obnoxious, rude, arrogant female group of staff members who go out of their way to make you feel like an unwanted customer. Little more than depraved children, scowling and being rude to customers. Either re train them or fire them all and replace them with people who have good customer service skills.

August 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Very bad service

Very bad service. They simply never deliver in allocated 4 hour time. And generally call you after delivery time is over to tell you that they missing items or rescheduled delivery. Bad bad bad it has been happened every time we ordered. We gave Big C Plus numerous opportunities to correct issues but except Sorry they have done nothing. Closing accounts with them and beware stay far away from this company, unless you looking for trouble.

June 9, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing Experience

The products were not well stocked, and many shelves were empty. Staff seemed uninterested, checkout was slow, and several food stalls were closed. Overall, the experience was disappointing.

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

No pork mince Big c

Hua Hin Blue port Big c. 14 October. A big shop like this and no pork mince I asked the staff and no one could understand me but I did find somebody I always shop a big sea but I come in there today no pork mince and no choice mince I think they must’ve problem somehow always very satisfied to come to pork  a fair standard like chicken or pork if we don’t have it in stock there again I’ll probably have to end up shopping back in Paul market village

October 13, 2025
Unprompted review
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Rated 4 out of 5 stars

convenient but not perfect

big c has become my go-to place for quick grocery runs - it’s convenient, well stocked, and most of the time i can find everything i need in one trip. i like that the store is organized in a pretty logical way: food, cleaning supplies, toiletries, even some basic home goods are easy to find without wandering around for ages. prices are also quite fair compared to other supermarkets, especially on everyday stuff like snacks, drinks and household items. it’s nice not having to think twice about how much i’m spending on basics.

but i can’t say it’s perfect. one of the biggest issues is the checkout lines in the evenings and on weekends. sometimes you can end up waiting 15-20 minutes just to pay, which kills the whole “quick shopping trip” idea. they do have self-checkout machines, but not all of them work properly, and sometimes there’s no one around to help when the machine gets stuck.

another thing - certain popular items can run out pretty fast, especially fresh produce or baked goods. i’ve had several times when i came for something specific, like fresh bread or fruit, and the shelves were empty by the evening. it’s not critical, but a bit annoying.

overall, i still like this store a lot. it’s clean, well-lit, and staff usually works fast, even when there’s a rush. i wouldn’t recommend going during peak hours if you want it to be quick, but for regular shopping it’s a solid and reliable option.

October 8, 2025
Unprompted review
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