While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.0
12 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The people are very easy to deal with. The Banshee battery is a quality product that they stand behind if any issues. Shipping took 8 days to SoCal, and the packing box got rather mangled in the process. The battery had some damage, so they replaced it. No issues.
This is my second purchase from BigtimeBattery.com, and I will return again.
I tried to change my order, and got a slow response and by the the time I got contacted it was too late. I was going to purchase a marine battery but decided to buy it elsewhere.
Sounds silly, but I received the correct item! Being able to text the company ahead of my purchase to confirm that I was purchasing the correct battery for our application was great!
Service was excellent.
Communication was very good and execution was exactly as stated.
Great price, great product, fast shipping. Overall great purchase experience.
This company is one of the worst companies I have ever worked with. I bought a Optima Battery from them and it went bad before the warranty was up. They told me to send them pics to verify that it was their battery and I did, over the phone they said that it was their battery after a number of days of me having to check with them. I spent $130.00 to send it back for them to tell me that it was not their battery. what a joke! The lady I Talked to was rude and she loved to talk over me. When I asked for a manager, she says there is no manager to talk too. Stay Far away from these clowns.
Great customer service. Easy order process and fast delivery. Will recommend to friends.
Definitely will order again.
Simple order processing. Fast shipping. Perfect fit for my Road Star Silverado. Installing was easy. The price was a lot lower than other brands. A 4 year warranty is great. I will definitely purchase from them again. Very satisfied with the service and product.
Quick delivery, correct product. This is not my first
Bigtimebattery, always pleased. Batteries last longer than stated time.
Great service fast delivery and it was well packaged ..thus 2nd one i have purchased thru big time batteries and will again if I eve need another
I buy all my motor sports batteries from Big Time Batteries because they sell the best product and support their products unequivocally
Great company to do business with
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
