The Bike Stand Company Reviews 19

Ordered a floor standing bike stand in the UK. Sadly it wasn’t that helpful to park the rear tire as the mudguard just got in the way. Tried to leave a review on their website which said that you had to be a customer to log in - but there was no way to do this. Even the chatbot said the same and suggested that I contact the company directly. So maybe the reviews you can read on their website might well be bogus. And their Trust Pilot rating doesn’t match what is on Trust Pilot!

I’m based in the uk and bought it for my daughter in New Zealand. It was easy to order and buy and I was kept upto date by email. I forwarded the tracking details to her and it arrived on time and she’s very pleased with it.

Great product. Good communication about delivery details

I bought a storage tent online and the process was swift and smooth, no issues at all. The tent also arrived 4 days earlier then the expected date, so it was a great surprise! Highly recommend and will shop with them again soon. 😊

From the start, the “tracking” they provided was useless. It wasn’t a normal carrier number (like FedEx, UPS, or USPS) you can click or paste into a browser. When I reached out, they responded with a generic “it’s accessible in our system” message and didn’t actually provide visibility or help.

It was supposed to arrive on Saturday. It finally arrived on Wednesday, but a part was missing, and support was unresponsive again. I figured it out myself, but that’s not the point... product support should exist for a reason.

All in all, the product eventually showed up, but the lack of transparency and basic support made it a frustrating experience. I wouldn’t order from them again.

The delivery time from Thailand to rural NZ in 6 days was excellent! The bike stand is sturdy and does its job.

Purchased two Bike Floor Parking Stands 14 Oct 2024. Stands are not suitable for bicycles with rear mud guards. Also heavy eBikes just push the stand along the floor even on rough flooring. Requested a refund and was advised had to return the stands to Thailand. Got quotes to send back and almost cost as much as the Stands. The website is deceiving as it implies it is an Australian Site and there is also an Australian administration administration address. Also there is only a 15 day refund policy, which does not comply with Australian Consumer Law. I found an almost identical item on another website for approximately $90 per unit less. I should have known better. Will not be ripped off again.

This upright stand is a solution I couldn't find anywhere else - it stands alone as an innovative way to store your bike taking up the least room
Andrew

Not an Irish Company which I assumed when I went onto the website and saw an Irish Flag beside the name. Product was shipped from Thailand and was caught at customs to pay taxes (albeit a small amount), which DHL didn't chase when delivering. The bike tent is like any other tent advertised elsewhere on Asian website at half the price. As I was trying to shop local (online) I won't be using this company again.

The bike stand is robust, easily adjustable to any position. It can even be bolted to the floor if space is available. All in all it makes cleaning and maintenance so much easier.

Scam!!! They fooled me good. I paid 130euro for a bike trainer that they themselves bought off amazon for 50euro. They aren't answering any customer service emails. They don't list the real name of the products so you can't Google them to compare prices. Scam. Don't be like me, don't be fooled.

This is a dropshipping scam. Do not purchase. They sent a cheap item from amazon prime.

Ideal training piece of kit for my road bike. Sturdy enough,setting bike up easy.In my opinion really good value for the money

Prompt delivery and fair price for product.
Needed assembly but simple tools needed were with the product.
Bike Stand worked well in horizontal bike storing position but I was disappointed with vertical storage position option. Bike was heavy to position vertically and the support arm provided for the upper front wheel position was difficult to engage with front bike wheel and too fragile a support.

Wish I had seen the review from Annette below prior to ordering. Experienced the same issue. The website is posing as an Irish company, the product received was not as advertised and was of much less quality than the product shown in the advertisement. I should have known better, avoid at all costs!

I got the bike trainer stand for my husband. Easy to put together and it works well. Now he can go biking without leaving the garage.....brilliant.

Great product : easy to put together : sturdy and would purchase again if needed

It was well manufactured and easy to put together. Very happy with it.

This company advertises products that they do not actually sell. When you order, they deliver a similar product to the one advertised on their website, but it is of lesser quality and may have a defect. This is a typical Asian selling practice that is spreading through Europe. They put a great picture but sell a total crap. The item is often worth a fraction of the price they charge. If you decide to return the product, they will deduct a fee from your refund, and you have to pay the return postage. Despite having an Irish address, they are not an Irish company, and the return will be to the UK or Thailand. It appears that they are not only selling fake products, but also pretending to be an authentic Irish company. PayPal's Buyer Protection does not provide helpful assistance in such cases. I've learned my lesson, so I advise you to avoid this company at all costs. Be sure to research the product that is on the web before considering buying it from this company.