If I could give no stars I would. Buyer beware!! Do not buy from this low quality drop-shipping ‘business’. I ordered a jacket, it was polyester so flammable you could not go even into a warm room... See more
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I haven't received my item yet but was VERY disappointed that the items are not from Australia. You only find this out after you buy it. I wish I had read the reviews. They advertise a price then p... See more
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I ordered a couple of things but they weren't quite right for me. The returns process is easy and credit turnaround is quick. I finally got the jacket I wanted and it is great. Very happy with the en... See more
Company replied
Really disappointing quality. I ordered two jackets from Bikini Saturdays, the Seven Jacket and the She’s a Classic Blazer, and unfortunately both were a letdown. The fabric on both feels cheap and... See more
Company replied
2.0
Poor
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Extremely Disappointing Experience
Extremely Disappointing Experience – Poor Quality and Unreliable Service
My experience with Bikini Saturdays was extremely unpleasant from the very beginning, and I would not recommend this company to anyone.
The dress I received was nothing like what was advertised on their website. The quality and workmanship were extremely poor, and the fabric felt cheap and concerning.The website described the material as breathable, but the dress I received was made of 100% polyester, felt extremely cheap, and It was nowhere near the standard I expected based on their product images and videos.
I had to wait around two weeks just to receive the product and get proper tracking information. The long wait, lack of clear tracking updates, and disappointment with the actual product made this a very frustrating shopping experience. The products also appear to be shipped from Asia, despite the website giving the impression of an Australian-based business.
What made things even worse was the return process. After receiving such a poor-quality item that did not match the advertisement, I was told that I would have to pay for return postage, with no guarantee of receiving a refund even after the company inspected the dress. I find this completely unreasonable and unacceptable.
The only positive thing I can say is that they did respond to my emails. However, communication alone is not enough when the product quality, delivery experience, and complaint resolution are so disappointing. The way this matter has been handled has left me feeling that this is not a professional business that properly stands behind the products it sells.
A customer should not have to spend so much time chasing tracking information and then going back and forth through emails just to seek a fair resolution for a product that does not meet the advertised standard.
Overall, this has been a very unpleasant experience from beginning to end. I am extremely disappointed with both the product and the way my complaint has been handled.
I would not recommend Bikini Saturdays, and I certainly would not shop with them again. Please think carefully before placing an order.
October 28, 2026
Unprompted review
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If I could give no stars I would
If I could give no stars I would. Buyer beware!! Do not buy from this low quality drop-shipping ‘business’.
I ordered a jacket, it was polyester so flammable you could not go even into a warm room for fear of catching alight!
First it actually never arrived after 6 weeks, so they took my money with no product received, I was denied a refund, they sent a new one out which took another 3-4 weeks only to receive a jacket that looks completely different form the images. It’s like one of those ads: what I ordered online from TEMU versus what I received.
I asked for a return label to send back as I am not paying postage fees after this debacle!
October 1, 2026
Unprompted review
Reply from Bikinisaturdays
Hi Julez,
Thank you for such a colourful and entertaining story. It really is a blockbuster.
I'm sorry the first parcel didn't reach you. When an order goes missing in transit, we send a replacement, and that's what we did here. A replacement is our resolution for a lost parcel, so a refund on top of it isn't applicable. We also believe the timelines have been stretched a little for dramatic effect.
On the fabric, the full material composition is listed on every product page so you can check it before buying. Our policies are fair and in line with Australian Consumer Law and Fair Trading guidelines.
On return postage, most retailers don't cover it for change-of-mind returns, and we're no different. If the jacket isn't for you, you're welcome to send it back within our returns window and we'll process it as soon as it arrives.
Kind regards,
The Bikini Saturdays Team
Worst customer service ever…
DO NOT BUY FROM THIS BUSINESS.
Worst customer service I have ever experienced. I emailed them before buying a dress for an event to make sure it would arrive in time, and they said it would. Then when it hadn't arrived in the promised timeframe I contacted them again and was told that they had only just realised that they had accidentally texted an incorrect number asking for a different address as they don't accept PO Boxes (despite my previous order arriving fine?) and they apologised for not following up when they never heard back. We then discussed the option of getting a refund because I needed the dress the next day. When I asked if they could send it express immediately and we see if it actually got to me in time by the next day before we consider a refund first, they said, "Sure, if you like." It wasn't received until the two working days later, which is after I actually needed it, which is when I sent it back to them, unopened straightaway. Since then they have refused to refund my money as promised and have often gone weeks/months without responding to my emails about this matter. I believe I have been more than accommodating (and patient) in asking them to at least consider a credit note, considering I don't need the dress anymore and this was about 12 months ago! They have refused and only offer to send the dress back to me at my cost.
In their reply to this review they are now denying that they ever offered a refund at all. They also omit any responsibility or accountability, despite apologising on multiple occasions during the last 12 months for their mistakes and inaction. They're also saying they can now send to PO Boxes, which leads one to question why they couldn't previously, or if they were lying then too. Also, that the dress was returned without arrangement (which was discussed on the phone at the time of coordinating the express shipping and that if it didn't arrive in time I would just send back). They're also quoting $15-20 for shipping via Australia Post despite Australia Post only charging $10.95. They continually provide examples of why they cannot be trusted and do not deserve any business at all.
DO NOT BUY FROM THIS BUSINESS.
August 16, 2026
Unprompted review
Reply from Bikinisaturdays
Hi Kate,
Thank you for your feedback. We would like to set out the facts of this order, which was placed over twelve months ago.
The dress was purchased from our clearance sale. Our clearance terms are set out on the website and on the product page, and clearance items are final sale. That is why the price was reduced so significantly from the original.
We spoke by phone at the time and offered to send the dress by a fast courier so it had the best possible chance of reaching you quickly. We covered that courier cost ourselves, and it came to more than half of what you paid for the dress. We did not promise an arrival date, as delivery times are in the hands of the courier, and sending it by courier was not an agreement that the dress could be returned. No return or refund was authorised at any stage. The dress was sent back to us without arrangement.
The dress is still here. We have offered a number of times to post it back to you, to either address you have provided, including your PO Box. The only cost is the return postage, which is usually $15 to $20 through Australia Post. That offer remains open and we will send it as soon as you let us know.
We take customer feedback seriously and we help wherever we reasonably can. In this instance the item was a final sale clearance purchase and those terms were clear at the time of order.
TO ADD TO YOUR LATESET EDIT
To clarify the two points you have raised.
Courier services cannot deliver to a PO Box. That is why a street address was required for the original delivery, and it is why we needed one from you at the time. Australia Post can deliver to a PO Box, which is why we are able to return the dress to your PO Box now. Those are two different carriers with two different rules, not a change of position.
The $15 to $20 figure was an estimate covering postage, packaging and handling. We said at the time that we would confirm the exact amount before sending, and we will. We sent a fast courier at almost $80 to get to you as fast as we could on a discounted clearance dress.
The dress was purchased from our clearance sale which we made clear to you and a refund was never promised . Those terms are stated on the website and on the product page when you purchased, and clearance items are final sale. We offered to send it by fast courier and we absorbed that cost ourselves, which came to more than half of what you paid for the dress. We did not guarantee an arrival date, because delivery times sit with the carrier, and we did not authorise a return or a refund.
Our offer to post the dress back to you remains open. Beyond that, we have nothing further to add to this other than we went well beyond our clearance terms to help you at the time, at our own expense.
Bikini Saturdays.
Really disappointing quality
Really disappointing quality. I ordered two jackets from Bikini Saturdays, the Seven Jacket and the She’s a Classic Blazer, and unfortunately both were a letdown.
The fabric on both feels cheap and nowhere near the quality I expected based on the photos and price point. More importantly, the fit is terrible. Neither jacket sits properly or has the structured, flattering shape you’d expect from a blazer.
I wanted to love them, but honestly, both feel poorly made, ill-fitting and overpriced for the quality. I wouldn’t purchase jackets from Bikini Saturdays again
August 4, 2026
Unprompted review
Reply from Bikinisaturdays
Thank you for taking the time to share this, and I'm sorry to hear the Seven Jacket and She's a Classic Blazer didn't meet your expectations. I know how frustrating it is when a piece doesn't feel or fit the way you hoped, especially when you were excited to wear them.
Both of these styles are genuine favourites here at Bikini Saturdays and with our customers, so I really appreciate you flagging your experience. We stand behind the quality and craftsmanship of everything we make, and feedback like yours helps us keep a close eye on fit and fabric across the range.
I'd love to help sort this out for you. Could you let me know whether you'd prefer an exchange for a different size, or a return? We're always here to help you find the right fit, so if it's helpful, I'm happy to talk through sizing or suggest an alternative style that might suit you better.
Looking forward to hearing from you and getting this resolved.
Warm regards, Sloane.
Steer clear.
Steer clear.
No tracking provided - needed to follow up after a week
Items are not like the photo. Cheap and completely different colour, material
July 10, 2026
Unprompted review
Reply from Bikinisaturdays
Hi Stacey, We sent you a an Australia Post Parcel with tracking and all items are exactly like the photos, you purchased a $20 clearance and sample dress so we are not sure why the long face? We emailed you every step of the way! the em any emails you sent :) We hope you enjoy your dresses!! Warmest, Bikini Saturdays
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Don’t waste your money
Don’t waste your money. Can buy these things way cheaper at AliExpress online. In fact they probably are purchasing from there as items are shipped from China (eventually). Nice styling of cheap online fashion you can just purchase online for less (and can return unlike here)
June 20, 2026
Unprompted review
Reply from Bikinisaturdays
Hi Laura,
Thank you for your feedback, though we have to strongly disagree with it.
You have every right to shop wherever you choose. What we can't accept is the suggestion that our product isn't what we say it is. That is simply not correct. We uphold high standards in everything we sell, and we stand firmly behind our range.
She's A Classic is one of our best-selling pieces, with hundreds sold and an extremely low return rate. Every item is chosen, quality-checked and styled by our team, and priced fairly for what it is. Like most fashion brands, some manufacturing is done overseas, and we are always upfront about that.
Our returns policy is also clearly published on our website. Like many brands we offer credits, and we offer refunds too, exactly as our policy sets out. Your order was resolved in line with that policy, so the claim that items can't be returned here is untrue.
We're proud of what we do and the customers we look after every day. We wish you all the best.
The Bikini Saturdays Team
Don't bother
Don't bother! Have never waited so long for a parcel in my life. Ordered on the 9th - had one updated on the 19th that the order was created, now the 23rd of June and absolutely no movement. Go somewhere else!
June 23, 2026
Unprompted review
Reply from Bikinisaturdays
Thank you for your review.
Your order was placed on the 9th and has been delivered to you. Your parcel arrived and was received, and the order was completed in full.
Our dispatch and delivery timeframes are clearly listed on our website, and the vast majority of our orders arrive within them. We're sorry this one took longer than you'd have liked, but it was fulfilled and is now with you.
We're proud of our service and our product, and we're always here if you'd like our help.
Warm regards,
Bikini Saturdaysou have receievd your parcel!
Extremely poor service no communication…
Extremely poor service no communication and item not dispatched after 8 days have requested cancellation of order .
June 7, 2026
Unprompted review
Reply from Bikinisaturdays
Thank you for your feedback.
We did send an update on your order, which we believe may have been missed, and we followed up with you directly as soon as you reached out to us.
We take communication seriously and always aim to keep our customers informed at every step, so we're sorry this didn't feel that way for you.
We're here if there's anything more we can help with.
Warm regards,
Bikini Saturdays
Brought a dress thinking it was from Saturday Bikini
Brought a dress thinking it was from there retail site at Bondi to discover the dress was sourced from overseas and in china. Sent an email, but with no apology, I asked for a refund which I couldn’t get only a credit. I would not buy from this place very miss leading and poor customer service as well
September 18, 2025
Unprompted review
Reply from Bikinisaturdays
Hi Lyndal,
This is Sloane from our Bondi HQ.
I’d like to clarify a few points for accuracy. Bikini Saturdays is an Australian brand based in Bondi, and we operate with multiple international warehouses located in Shanghai, Los Angeles, and Berlin. Orders are dispatched from the closest available warehouse to the customer to ensure efficient delivery. As you are located in Australia, your order was fulfilled from our Shanghai warehouse, which is clearly outlined on our website.
Regarding your return request, our returns policy is also transparently stated online. We offer store credit for change-of-mind returns, in line with Australian Consumer Law. Refunds are reserved for faulty items only.
Your correspondence was handled by Carla, who acted professionally and courteously throughout, in line with our service standards.
We take transparency and integrity seriously and always aim to communicate clearly. If you wish to discuss this further, you’re welcome to reach out directly.
Kind regards,
Sloane
Operations Team
Bikini Saturdays
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Love the set but very tiny sizing
Love the set but very tiny sizing. Sadler has to return
September 24, 2025
still haven't received my item
still haven't received my item. paid extra for fast shipping. never ordering from here again.
September 24, 2025
Reply from Bikinisaturdays
Hi Kerri, yes the order was place in priority and has been shipped although the parcel is not expressed which would be around $50 usd. Your order is almost with you :) Warm regards Sloane.
The package hasn’t even arrived yet and…
The package hasn’t even arrived yet and you’re asking for a review. I think that tells you all you need to know about the experience
September 24, 2025
Reply from Bikinisaturdays
Hi Megan, You received an email with the tracking and from what I can see it arrives today! The review is automated and doesnt link with the post unfortunately, we definitely want you to have a good experience and we will turn off the reviews until we can find a. way for it to sync better. Warm regards Sloane.
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Absolutely stunning dress
I wore this dress for my hens and I have never felt so beautiful in a dress before I was beyond happy it was everything I was hoping and more highly recommend
August 5, 2025
Reply from Bikinisaturdays
Oh this is so fun!!! The Bardot dress is so cute and perfect in white for a hens!!! We love this so much!! Congratulations on your engagement. Wishing you the absolute best from all the Bikini Saturdays Team! We have emailed you a little something to say thanks.
I ordered a couple of things but they…
I ordered a couple of things but they weren't quite right for me. The returns process is easy and credit turnaround is quick. I finally got the jacket I wanted and it is great. Very happy with the entire experience.
August 1, 2025
Reply from Bikinisaturdays
Thank you so much for your lovely review, Robyn! 🖤 We’re so glad the returns process was smooth and that you found the perfect jacket in the end. We’ve also sent you an email with a little thank-you gift to enjoy on your next order ✨
Unfortunately the sizing is not as…
Not a great quality skirt was Supre quality; looked more expensive online ….Unfortunately the sizing is not as advertised and returns are unavailable. I’m a size 12 who ordered an xl and it won’t go anywhere near my hips. The size guide is BOGUS too. Be careful, order up if you can.
August 5, 2025
Reply from Bikinisaturdays
Hi Genevieve,
We’re sorry to hear you weren’t happy with the skirt. Our size guide is based on garment measurements rather than body sizing, which can sometimes cause confusion if measurements aren’t checked before ordering.
We always recommend comparing the listed measurements with your own for the best fit.
We do accept returns for store credit provided the item is unworn, unwashed, and in original condition. We’d be more than happy to help you with a return if your item meets these conditions.
If you’d like us to assist further, please get in touch at hello@bikinisaturdays.com with your order details and we’ll sort this out for you.
Reply from Bikinisaturdays
Hi Dani, Ive just checked your Parcel, its in transit and will be with you soon. There was a delay with one dress by 2 days in sending, if you want updates that are not on the public platform please let us know however your parcel will be there soon. Kindest, Sloane.
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Great Product
Fast quick delivery . Great
Products - I wore my new jacket today and got multiple compliments on it . Love it
July 25, 2025
Reply from Bikinisaturdays
Thank you so much for your kind words! We’re thrilled to hear you love your new jacket and that it’s already getting compliments — that’s exactly what we love to hear. We’re so glad you enjoyed the fast delivery too.
Check your inbox — we’ve sent you a little thank-you. 💌
Do your research.
I haven't received my item yet but was VERY disappointed that the items are not from Australia. You only find this out after you buy it. I wish I had read the reviews. They advertise a price then put GST on after you put it in your bag.
It's been 10 days and still no tracking information. They advised they will keep me updated, no updates received. I queried the delay when I received the confirmation that said 4 weeks to deliver. They responded it was 1-3 days to process order and 8-11 days to deliver. That's still only 14 days max! Not one month.
I'm worried the item will be terrible quality now.
Very disappointed.
July 22, 2025
Unprompted review
Reply from Bikinisaturdays
Hi Beth,
Thanks for your review. We’re sorry to hear you’ve been frustrated, but we’d like to clarify a few things to avoid any misunderstanding.
Your order was placed just over a week ago, and as per the tracking we provided, it’s scheduled for delivery by Australia Post tomorrow—right on time. Our shipping policy clearly states 1–3 business days for processing and 8–11 business days for delivery, which your order falls well within as it was ordered on the 13th of July and looks to be delivered by tomorrow as we just updated you with the Australia Post tracking.
While our HQ is in Bondi Beach, we fulfill orders from warehouses in the US, Asia, and Germany—this is outlined on our website. It allows us to offer a broader range of styles and maintain competitive pricing.
As for GST, we’re an Australian-registered business and legally required to itemise GST at checkout—this is standard practice across Australian retail.
We understand the wait can be frustrating when you're excited to receive your order, but we’ve kept everything in line with what’s promised. If you have any concerns once your parcel arrives, we’re here to help.
Kind regards,
Sloane
Operations Team
Bikini Saturdays.
So many compliments
So many compliments wearing my new Archer jacket. I bought it because it shares my son’s name, love it because it sparkles!
It runs a little big but I made it work
June 9, 2025
Reply from Bikinisaturdays
This absolutely made our day! We love that the Archer jacket caught your eye for such a special reason—and even more so that it’s bringing the sparkle and compliments your way ✨
Thank you for the note on sizing too—so glad you made it work! We hope it continues to be a favourite in your wardrobe.
**Please DM us for a special gift—**as per our site, we have a little something just for you!
Warmest,
Sloane
Operations Team
Bikini Saturdays.
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