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3.6
75 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Placed an order a week ago , received confirmation of a shipment being dispatched with a tracking link. The link still not updated, shipment not handed over to carrier yet. Contacted customer services and received a reply that my request was „forwarded“ to the logistics provider, I don’t need anything forwarded, what I need is a confirmation when my order will be delivered to my address .
A portion of the order was not delivered.
The support team provided a generalized response.
Our order 110412956 has been accepttd by dpd with 26 June, we requested to receice 01.July, but no delivery. We left from house for holiday and not possible to receive after now on. You promised to deliver 30th of June. Please make my order cancel.
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