Likes: - educated employees (Slovakia, Banská Bystrica, Europa SC) - taste of Iso Whey Zero Clear - material and design of clothes (tracksuit, T-shirt) - pure (high protein) compound of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve tried a lot of supplement brands, but BioTechUSA is honestly one of the few I actually stick with. The quality just hits different. I’m obsessed with their 100% Pure Whey. It mixes perfectly (l... See more
Company replied
BiotechUSA products changed my life in a great and unique way. Fuelled me with the neccessary boost of energy and desire to be more active and to focus on an active lifestyle, because we all aknowled... See more
Company replied
Been using BioTechUSA for 7+ years and it’s still my go-to. Good quality, consistent, and one of the best value-for-price options out there. Never had issues with delivery or the products. Easy 5 star... See more
Company replied
Company details
Written by the company
At BioTechUSA, we fuel your journey toward a stronger, healthier, and more confident you. Since 1999, we’ve been passionate about creating high-quality supplements — from premium proteins and essential vitamins to functional foods — crafted to meet the needs of every lifestyle and fitness level. Innovation drives us: whether you’re looking for gluten-free, lactose-free, vegan, or specialized performance products, we’re constantly evolving to offer you the very best. With a presence in over 100 countries and collaborations with world-class athletes and teams like FC Barcelona, we combine expertise, quality, and inspiration to help you push boundaries, break limits, and reach your personal best. At BioTechUSA, we believe that the greatest wealth is health — and we’re with you every step of the way.
Contact info
Korte Poolsterstraat 2, 3067 LZ, Rotterdam, Netherlands
- webshop@biotechusa.com
- biotechusa.com
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for your continued support.
Thank you for your continued support.
I purchased the product because I have been using BioTechUSA supplements and trust your brand. However, after purchasing this product, I noticed some differences in the packaging compared to the original product, which made me concerned about its authenticity.
I contacted your support team to verify the product, and based on your confirmation, I returned it to the seller and received a full refund.
I appreciate your prompt assistance and professionalism throughout this process. Your support has given me confidence to continue purchasing genuine BioTechUSA products.
Thank you again for your excellent support.
June 30, 2026
Unprompted review
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Scammers
They scammed me i ordered creatine it arrived and when i oppened it it smelled like something died in it i filled out replacement form and they never responded :) btw i paid for it 40€
June 26, 2026
Unprompted review
Great service
The company has great products on top of that great customer service.
June 22, 2026
Unprompted review
the flavour
What impressed me most are the flavour. I would definitely recommend it!
June 21, 2026
Unprompted review
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The products are really good qaulity…
The products are really good qaulity and the webshop is nice.
June 10, 2026
Unprompted review
Limited proteins are awsome
Limited proteins are awsome (Bakalva, Dubai chocolate)
June 10, 2026
Unprompted review
Very slow delivery
Very slow delivery, no info about expected delay. Disappointed.
June 11, 2026
Unprompted review
Great clothes and supplements
Great clothes and supplements. I am extremely happy with biotech
May 29, 2026
Unprompted review
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Very good product!!
June 1, 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
lange Lieferzeit
June 3, 2026
Unprompted review
Reply from BioTechUSA
Sehr geehrte Kundin, sehr geehrter Kunde,
vielen Dank für Ihr Feedback und entschuldigen Sie bitte die längere Wartezeit auf Ihre Bestellung. Wir verstehen, dass dies ärgerlich ist.
Wir arbeiten kontinuierlich daran, unsere Lieferprozesse zu optimieren, damit Sie Ihre BioTechUSA-Produkte künftig schneller erhalten. Sollten Sie weitere Anliegen zu Ihrer Bestellung haben, kontaktieren Sie uns gerne direkt – wir helfen Ihnen gerne weiter.
Vielen Dank für Ihr Vertrauen in BioTechUSA.
Mit freundlichen Grüßen
Ihr BioTechUSA-Team
Really great company
Really great company, it is the best in Hungary if you would like to feed your body with good products.
June 1, 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
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Recommend
Easy to order, great prices if you buy big buckets of whey and very fast shipping
May 20, 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
The agent did a great work resolving…
The agent did a great work resolving the issue with my account and my points thank you so much Adrienne!
May 14, 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
BioTechUSA is tops in products and…
BioTechUSA is tops in products and service!!
May 28, 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
I've never received my order…
I've never received my order and customer service doesn't answered to my request !
It's unbelievable...
May 16, 2026
Unprompted review
Reply from BioTechUSA
We are sorry to hear that you have not received your order and that you have not yet received a response to your inquiry.
If your order was placed through our official webshop, we kindly ask you to contact our customer service team again at webshop@biotechusa.com and provide your order number. Our colleagues will review your case and assist you as soon as possible.
We apologize for the inconvenience and appreciate your patience.
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Love these products so much
Love these products so much! They changes my life in better and I have recommended them to my family and friends and everyone is excited about them.
May 12, 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Really disappointing
Really disappointing
Placed an online order close to $400 and i didn't get any kind of free samples when in shop we Always get some spécial samples and testings.
Errrk
May 19, 2026
Unprompted review
Reply from BioTechUSA
Thank you for your feedback and for choosing BioTechUSA for your purchase.
We understand your disappointment regarding the absence of free samples in your online order. Samples and gifts are typically available only during specific promotions or campaigns and therefore are not automatically included with every webshop order, regardless of the order value.
Thank you for your understanding.
Great quality and wide range of products
I’ve had a good experience with BioTechUSA products overall. The quality feels reliable, and they have a wide variety of options, whether you’re looking for protein powders, vitamins, snacks, or fitness supplements. The flavors are usually good and mix well compared to many other brands. I also like that they provide detailed nutritional information, which makes choosing products easier. Prices can be a bit higher on some items, but the quality generally matches it. Delivery and packaging were also good in my experience. Overall, I’d say BioTechUSA is a solid brand for people who are into fitness or just trying to improve their nutrition.
May 20, 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
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