Blackmagic Design Reviews 

You can download and use DaVinci Resolve for free. Instead, I purchased a copy for hundreds of dollars. Why? One reason was an expectation of getting support when I need it.

Today I found out that my expectation is not going to be met. Without getting too embroiled in the details, I will say that I wanted to know more - something, anything! - about the encoding option "Constant QP". There's a 4,000+ page reference manual for Resolve, but it says zilch about "Constant QP". "QP" doesn't even turn up in a search of the PDF. So I contacted Blackmagic Support.

The answer I got back defined what the letters stand for - Quantization Parameter - but included no information that would actually help me use it. Instead, I was directed to the Blackmagic Forums, a place where any moron can and does post incorrect information about Blackmagic products. To put it another way, instead of providing the needle I asked for, Support directed me to the haystack.

Davinci Resolve is the best editing software in the market. It is second to none. I was a Premiere user and hated editing. With Davinci Resolve. I actually enjoy editing. Everything is works well. The learning curve is massive but I think it is worthwhile.

Black Magic Design is awesome and I love their product.

This (DaVinci Resolve 18 Studio) is a great application to use during your movie creations. Sure - it is hard to learn but the fruits you yield when you have is astounding.

I recently had a problem, where I couldn't locate my invoice, I asked about it and it got solved within the day.

Thank you very much and Janina and Sara that works in their Accounts EMEA-section was very patient with me. It got located and now everything is fine. Thank you very much, because it isn't "just" a great program - it seems to employ amazingly helpful people as well.

I imagine this a great app, but the only problem is that whenever I try to open DaVinci Resolve 18 (Free), It would not open what-so-ever. (THE ISSUE IS FIXED BTW!!)

Davinci Resolve is a fantastically amazing piece of software! Using it for over 4 years now.

Had a great experience with their support over phone. Very nice and helpful, unlike some "help yourself" companies. I use Davinci Resolve Studio for years now and never had any issues, neither on PC nor on my notebook. In my opinion the best editing software out there and I am glad they have a good support as well.

16 May: Purchased Davinci Resolve via PayPal $295

16 May: Emailed BM advising I had not received the activation code.

18 May: Reply from Yasim Little at BM saying he had forwarded my complaint to the support team who would be in touch shortly.

20 May (today): I have not heard nothing from the company other than the above.

Subsequently, my complaint to PayPal Resolution Center was denied, something I apparently would not have known about had I not checked the website.

Case was closed in favor of the seller who had provided, quote-unquote, "valid proof of delivery."

None of this make any sense. I paid nearly $300 for software which I did not receive and would have no way of activating even it I had.

Terrible disrespect for a paying customer.

Resolve is amazing. It's like they ...listened... to users who were over Adobe's weak efforts to evolve in the market/cash grab every month.

Still rock After Effects here and there but this app replaces Premiere beautifully.

Davince Resolve, a pro software for FREE, just like we've got blender for free, on 3d side, now, we have a powerful software for video editing too. Great marketing strategy.

Very poor customer service. Ordered a Blackmagic Pocket 6K Pro which was faulty on arrival (ND filter stuck after the first stop - to fix, you have to turn the camera on and off again).

Called up Blackmagic support to resolve the issue, they said it's most likely to be a faulty product so we sent it back to their warehouse and we were told they would distribute a new camera back to us.

One week after sending the camera back, and constantly chasing up BM to see where the new camera is; they said they were going to try and amend the issue on the original camera and send it to repairs. After telling them we didn't want a repaired camera, they said they couldn't resolve the issue anyway and would therefore send out a replacement ASAP. Two weeks later and we're still waiting for the camera to be dispatched...

As a video production company, we work with a lot of brands (Sony, Canon, DJI, Sigma etc), and Blackmagic have the worst customer service/support team I have ever experienced. We now have a backlog of clients waiting for video shoots thanks to Blackmagic's inadequate services.

Terrible and they leave you to Forums to resolve issues. They say post on the forum and you'll have 100's of responses in the day! All i found were people asking the same questions!

There is a bit of a learning curve on this software but it is worth the time investment. I am aghast how good this program is and what an incredible job it can do. It is free software that updates with some regularity and seems stable. I'd previously purchased Filmora, which I thought was pretty good, but had noted of late it was becoming more and more unstable. Frequent crashes and belaboured tech support drove me to look for an alternative, enter DaVinci Resolve. The more I use it the more I like it. There are a ton of on-line tutorials so you can always find something to resolve Resolve. Great software, keep up the good work and thank you for making this free.

Davinci resolve. Free but... argh. Please remember Render settings! Don't create the project in wrong size.
Don't name render to timeline1 if there is only 1 video clip in the project.

No stars would be the best score, if that were possible. This company is probably the worst communicating company I have ever dealt with, if its performance over the DaVinci Resolve Speed Editor is anything to go by. I ordered and paid for one of these on 24th December 2020, based on a projected delivery of early January. This soon extended to 20th Jan, and now stands at 28th February. There seems to be a huge backlog of orders for their unit with some customers waiting much longer than me. BMD refuses to engage with its customers on this, with just one curt Tweet in mid January. Maybe its because its a low price item and they don't care about such customers. If this is typical of the company, heaven help those who are buying the more expensive items.

Davinci resolve 17 Amazing software, so well thought out .Ordinally tried out the free version to get the feel of the software to see if it would suit my needs, my initial thoughts i loved the timeline and cut and edit page but found it so laggy ,was almost unusable editing 4k. Took some advice from a friend that convinced me with my current pc spec with the GPU i have it will run very smooth as the studio version has gpu hardware acceleration so i thought i would give it a chance and it worked perfect and very pleased with the extras you get with the studio version especially the noise filter .The rendering is so fast with exceptional output quality.
My only criticism is that i don't understand why they don't have a fully working trial version of the studio to make sure it works on your current hardware .Apart from that this software is a great deal as once you have purchased the licence you have free upgrades for life and can be installed on two devices so you never have to spend a penny again to keep up to date

Davinci resolve is amazing, I use it for all my video projects, both on my YouTube channel and paid gigs. The capabilities are insane for a free video editing software. Normally I wouldn't be able to afford a pro editing software, and I think that's the case for a lot of filmmakers and youtubers when they're just starting out. I think it's incredibly generous that Blackmagic Design has this free software, and they don't cheap out on what they give you, even though it's free. It can be daunting at first, and you need a good computer to be able to run it, but it's really popular so there's a lot of youtube tutorials if you ever got lost, and the sky is the limit. Take the time to learn the basic functions and shortcuts and it will bring your videos to the next level. I've been using it for about a year now, and I feel like I still barely use all the functions. I just recently learned some basic color grading and it really brought my videos to the next level. Wish I could show before and after!

Anyways, can't thank this company enough, was just thinking about how often I use this and how much it's allowed me to do. I realized I was taking it for granted, so wanted to leave this review as a thank you. I've found my passion, which is making YouTube videos and teaching people through video, and a big part of that is because of this software. I'm able to be really proud of my videos, because they look great! I'll even edit photos in Davinci Resolve, because the color grading is so awesome and I can't for the life of me figure out photoshop (and don't want to pay for it) haha

Auto save is disabled by default in Davinci Resolve. Nice one. Surely no one would want that to be on.