Blackstone Labs Reviews 

I ordered a PCT pack, during the shipping process it was held at a shipping warehouse. I reached out to the shipping service and they informed me that "the shipper has to do a lost mail inquiry" not me. so I reached out via the little chatbot on the Blackstone website to ask them to reach out to the shipper. someone named Jennifer Aguirre who said :Ok so my boss just confirmed this is being taken care of". then 4 days later, no update, so I reached out again. then someone named Nathan High told me "to go down to the USPS store and get an update, this is not a Blackstone labs issue" Fool! then why did Jenifer say it was handled? USPS told me the same thing. only the sender can initiate the lost mail search.

After that I let them know Via chat box again, that I challenged the charge on my credit credit card. they refunded the charge.. the next day I canceled the challenge on my card. then immediately after that they charged me again for the same order!!!

Needles to say its been 2 months I still have no products and no refund. I do not know what happened to this company. Because they used to be solid but whoever is running things now sucks a fat one.

Do not order from them if you plan on ever receiving your products. 1 star, only because you cant give negative stars.

Excellent Product at a great price!

Thanks!

Great products and customer service

The products are amazing, the customer service is atrocious. The phone number is out of service and the backup AI prompt disconnects each time

Great personalized customer service and the products are top quality

Your 35% off sale was all I need to take advantage of purchasing 3 tubs of Anesthetized. Probably the best sleep aid I have ever tried. Will buy again…

Got the pre. Flavor was correct. That earns you a 5 star rating.

Best supplements on the market

Awesome top notch supplements that deliver results, I am constantly recommending your products.
Fast delivery of products when ordered.

The supplements really work the people’s work together it’s the best

I would not recommend ordering from this company. My order was lost in shipping so I emailed their customer service when I noticed the tracking wasn't moving. I didn't receive an answer after a few days so I sent another email. Still no answer so I sent a 3rd email and I finally heard from customer service, they told me it looks like the package was lost, they don't do refunds on international orders(I'm in Canada) but if I reach out to their General Manager, he could get my package reshipped and provided his email. I thought that was odd, why wouldn't customer service be equipped to handle this? But I emailed the General Manager and told him the situation and that I would like my order reshipped. No response from him either! So here I am, warning others, do but order from this company, their products might be great, I will not support a company that does this to its customers. Do not order from them, especially if you are international. If something goes wrong, which it does at times, they will not help you.

TL;DR order got lost, customer service was no help, DO NOT ORDER FROM THEM IF YOU ARE INTERNATIONAL

Easy ordering and great customer service

They always have the best stuff

Great products with fast delivery

I received this supplement and the powder inside was heavily caked and clumped together, whic immediately raised concerns about its quality and storage conditions. After doing some research, I found that while some clumping can happen naturally, excessive caking may indicate moisture exposure or poor quality control, both of which can be potential safety issues for a consumable product… I reached out to the seller with my concerns, but they simply insisted the product was fine and refused to offer a replacement or refund. I wasn’t looking for anything unreasonabl just a product that appeared safe and met basic quality standards… Based on both the condition of the item and the lack of customer support, I can’t recommend purchasing from this seller… didn’t even get to use the product it’s just sitting here because of my concern about quality.

Blackstone has always come through Excellent Company

Great product, trusted site no problem with delivery.

Quality of product is top notch. Great service. Also shout out to same day supplements.

The EAA's are great the hoodie fits perfectly! Fast delivery as well!