Great Boots
Great Boots, came exactly as I imagined and are holding up great so far. The delivery time took a bit longer than they said it would but nothing too major and the boots are definitely worth the wait.
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Great Boots, came exactly as I imagined and are holding up great so far. The delivery time took a bit longer than they said it would but nothing too major and the boots are definitely worth the wait.
Ordered 2 pairs of shoes. First pair was sized way wrong. Resold them to some one who they fit and took a loss on the shoes.
A year later, tried to order a new pair. They again were not the right size, contacted immediately to send back for a refund and I was told no. I was “past the return window” which was never actually given to me. I think this is just verbiage for them to refuse returns and not stand up to their product.
Be very cautious ordering from this brand. If you dont magically nail your size, youll ge forced to order new pairs at your own expense
I recently received my BLKBRD Harley Chelsea Boots in Black Hidro Pullup, Hand Welted 2.0, and I’m very happy with them.
The fit is excellent and feels very comfortable and well balanced. The shape is sleek without being too formal, and the boots look even better on foot than I expected. I especially like the black leather together with the contrasting welt and sole edge — it gives the boots a refined but distinctive look.
The craftsmanship also feels very solid. The stitching, elastic panels, finishing and overall construction give a strong impression of quality, and the hand-welted build is a big plus for me.
I’m based in Germany, and overall the purchase has been a very positive experience. The boots feel premium, fit nicely and can easily be worn with jeans, chinos or smarter trousers.
Very pleased with the Harley Chelsea Boots and happy to recommend BLKBRD Shoemaker.
I purchased two pairs from BLKBRD after being promised properly made Goodyear-welted shoes. What I received was shockingly poor quality. The workmanship, construction and finishing were so bad that, in my opinion, they would have been unacceptable even for a cheap glued shoe, never mind a Goodyear-welted shoe sold as a quality product.
I was also promised that taxes would be included, but they were not.
The worst part was the service afterward. Once they had my money, I felt there was no meaningful effort to stand behind the product or resolve the problems.
The shoes were so bad and unwearable that neither pair was worn for even one day. Ultimately, we threw both pairs in the garbage because there was simply nothing worthwhile that could be done with them.
This review is based entirely on my own purchase and experience. I would never purchase from BLKBRD again and cannot recommend them.
BLKBRD Shoemaker is fraudulent.
I purchased a pair of shoes for $150 in late May. In late June they arrived; however, to receive the package I was to be charged an addition $75. They had claimed prior to purchase that they'd cover taxes/duties.
I did not accept the package and it was returned to BLKBRD. The unopened shoes have been sitting at a UPS facility in Delhi, India for nearly 2-months because BLKBRD refuses to accept them. They are also refusing to refund me for the unopened/undelivered shoes because they don't have them in their possession, which is crazy because they are purposefully refusing to receive them.
I've contacted BLKBRD numerous times for my refund. They ghosted me for about 1 month, but have now responded. Sandeep and Pradeep at the company tell me they won't live up to their refund policy because they can't accept the returned package without paying fees.
Truly embarrassing customer service. Do not purchase from this company. They are fraudsters.
Superb service and craftsmanship. I wanted their Logger model, but in a different leather, sole and a change of last to better accommodate my foot, 44 days later I received a perfect copy of what I asked for.
I'm UK so on top of taxes(20%) and fees there's also an extra duty (8%) for importing footwear from India, still making them far cheaper than comparable models
isnt there option of Zero star. ???
I dont want to give even 1 star, they deceived me good ..
For shoe : Dixon, Cap-Toe Derby Boot INR ₹22,320.00
For engraving : INR ₹1,200.00
For shipping: INR ₹3,500.00
Now when I am about to receive the shoe , I am charged additionally;
DUTY TAX PROCESSING* (AV) (incl. VAT): jpy 2400
IMPORT EXPORT DUTIES (DT): Joy 7200
IMPORT EXPORT TAXES (TX) : JPY 3000
Total: 12400 (INR 7350) thats 1//3 of the shoe price additional.
They didn’t inform about this additional cost , they kept silent, and now they are not ready to deal with the problem. Thats how they do …..
Late delivery, poor response, additional cost and irresponsible about the additional hidden cost that they hide from you is what you are getting.. I absolutely dont recommend this site and this brand, too much time was wasted……
Ordered custom pair of shoes. Company supplied wrong shoes which were also damaged with shoddy workmanship. Despite several emails and WhatsApp messages and LinkedIn message directly to the CEO, I have had no response. One particular phone call to the company, on hearing my name they disconnected the call. I am based in Kenya the Company is in India
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