Blocket Reviews 

I do not recommend Blocket. I used the "Make an Offer" option, paid for the item, but never received it. I have provided the scam page, the transaction number, and all the requested information, yet after more than two weeks I still have no solution and barely any response from customer support.
It feels like once you are scammed through a large platform, you are left on your own. Recovering your money would likely require spending even more on legal action, which is unrealistic for most people. I expected much better customer protection and support.Warning! In my experience, the "Make an Offer" option and Swish payment did not protect me. I paid for an item, never received it, and have not received a satisfactory solution despite contacting support. Please be careful and think twice before using this payment method.

Can it be worse? not even possible to send an email usually as you need to talk to a bot first and the bot is so retarded and falls into loops! You manage to pass through him and write an email, you wont receive any confirmation mail, and unclear waiting time. Who knows if you will ever get your answer. How can they protect buyers or sellers from fraud with this terrible customer service?!

Blocket is excluding non Swedish people because you need a Swedish bank account and phone number. I stay here for the next months and wanted to buy a great bicycle. Not possible!!!! When I was in Sweden last time I could still buy my bicycle via blocket. Don’t act as if there aren’t other suitable ways to make a platform save and inclusive.

Most likely one of the Stupidest sites out there !! Anyone can make a profile , but only people in sweden kan in reality use it . Why even make it possible for foreigners to make a profile if you can use it , due to Swedish bank verification? That’s just plain stupid !!!

really bad customer support, i talked to a person, named T****e and he was so robotic. i tried to reach middle ground, he would not understand.

Impunity for sellers who don't deliver after receiving payment. Won't ever use this app again. Scam risk!

The worst platform by far! You should be embarrassed of how terrible everything is on that site! Denmark has DBA which is far better than this sh**! I wouldn't recommend anyone to use this platform! Facebook marketing is terrible but so much better than blocket! Erase your terrible platform because it useless!!

I am disappointed that I came on this platform to buy something, and I ended up not satisfied. All the earnings I made through CROP.......MINES......has been wasted on here. I wouldn't recommend them to anyone. I know CROP......MINES..... to be the best options and pays steadily without any delay.

It has been over a year since I first reviewed the redesigned interface, and unfortunately, the user experience remains poor. I previously relied on the platform for used cars, but I have since migrated to competitors like Tradera due to these ongoing issues.

The platform's value proposition is declining rapidly. For example, on a 300 SEK item, the delivery insurance fee was 43 SEK, nearly 15% of the total price. This level of surcharge feels excessive and disproportionate.

Furthermore, the "Make an Offer" workflow is surprisingly inefficient. Despite being logged into my account, the system requires a repetitive three-step process:

Page 1: Offer and message.
Page 2: Name and phone number.
Page 3: Physical address.
I do not know if there is page 4,5,6 or not, I just closed the page.

Requesting information that is already stored in a user profile is a significant friction point. Between the redundant data entry and high service fees, the platform has become increasingly difficult to use. If these systemic issues aren't addressed, it is hard to see the service remaining competitive in the long term.

It was the best, no need to debate,
Until you rolled out the latest update.
Now it’s the worst — a real regret,
Please Blocket, listen to the masses you’ve met.
The new one’s clunky, hard to defend,
Not user-friendly from start to end.
The old one worked, simple and true,
That’s the Blocket we all once knew.

They don't protect us from scammers well enough, & don't bother trying to report a crooked listing, they won't let you. The response from leadership to the negative outcry has been nothing short of patronising. Kitty Ehn, whose public persona—notably characterised by a look that suggests a low-budget, Temu-sourced Amy Winehouse aesthetic—serves as the face of this corporate gaslighting.
Her statement is the pinnacle of bureaucratic absurdity: "Therefore, we will not go back to the old version, but will build on improving and simplifying the new one."
This logic is a fallacy of the highest order:
1. "We will not go back": This is pure hubris. It signals that the ego of the developers and the Vend/Schibsted board outweighs the actual needs of the Swedish public.
2. "Together with our users": This is the most offensive part of the script. Claiming to build "together" with users after Vend forced the change through without consulting them is a slap in the face. You don't burn down someone's house and then ask for their "feedback" on which colour to paint the ashes. By making their own platform unbearable, the Schibsted/Vend leadership is actively subsidising the growth of Facebook Marketplace and Tradera.
Blocket has traded its soul for a "modern" interface that no one asked for, managed by a team that thinks "listening" means telling the users why they are wrong. It isn't just a bad update; it's a corporate ego trip that has successfully alienated an entire nation of buyers and sellers.

Purchased an item that was lost by postnord , seller and myslef have been in full comunication , reported the issue to blocket as they need to contact post nord to confirm the loss and blocket customer service still havnt responded in 5 weeks , i can only talk to the bot and have chased via mail 7 times with no reply there seems to be zero consideration for customer services or any escalation path , truly terrible service and they need to be investigated

Horrible. No help for foreign users at all. customer support does not care at all

Please go back to the old app. The new update is very complicated and not easy to use.

The support is horrendous. You are directed to an AI and have to go through a lot to get to a real human and then they are rude and not willing to help.

Not good at all. you cannot find relevant products and some of them are not listed at all. The New updated version of Blocket have to be undone - simple 'great UX' made 10x worse. Not to recommend at all.

Such a bullshit, to keep people's money for 5 days and more for price proposals, so every time i do price proposal i need to have spare money so i can feed you. Shame on you!

Very bad 👎 😕 No recommended

The updated version is horrible!!! So many bugs and only a stupid AI to chat with, gets you nowhere. Stupid to screw up a good thing. Sucks!