London Block Management Reviews 53

Very prompt and thorough response to my service charge enquiry. Well done Shani Gungah

What matters when you're dealing with a managing agent? Communication. It's really that simple. Happily I've found the folk at LBM to be friendly, professional and quick to respond. Long may it continue.

Katie R in particular has done me a solid. So thank you.

I’ve recently had detailed dealings with London Block Management regarding statements for two of my flats, and I wanted to highlight the outstanding support I received from Shani Gungah.

Shani has been incredibly patient, clear, and thorough throughout. She took the time to walk me through the statements line by line, explain the discrepancies, and ensure I fully understood what had gone wrong and how it has now been resolved. What could have been a frustrating situation was handled calmly and professionally.

Her communication has been prompt, considerate, and genuinely helpful at every stage. It’s clear she takes pride in her work and in supporting leaseholders properly.

Shani is a real asset to London Block Management, and from my experience, a testament to the positive direction of the team.

Thank you again for your support

We have had an issue that went on for what seemed like forever, but when Haz got involved, it suddenly sped up and got sorted. His communication is great, and he, and his manager, Ryan Atkinson, are a credit to the Block Management Company.
I'd take VERY good care of them.

Very professional and efficient.
The Team are responsive and knowledgeable, who are always happy to help whatever the situation.
Highly recommended.

It's not easy being an apartment block management company, especially when your client faces a building safety, cladding crisis. As a volunteer director of the board that represents the lessees, I shouldn't give the impression that everything has been perfect, but slowly LBM has got on top of a very difficult inherited set of issues and turned the management around. But it is its handling of the building safety issues which has been, to date, five star. It has helped us navigate an uncertain path, introduced us to excellent major works partners and allowed us - at last - to believe there is light at the end of the tunnel.

Its been a pleasure working with LBM since 2 years, in particular James & Sue - super cool & professional.

Great work - all the best.

I have worked with LBM for over one year and can share a very positive experience with them. I am one of the directors on a development that they manage, so I meet them on a regular basis and can see how they operate and work. They have taken on the management of our development after a it was mismanaged by the previous management company. They have so far been doing an excellent job by not only reducing the backlog but also focusing on future plans.

London block management refuse to answer questions (emails, phone calls etc) after months of chasing.
As a landlord, I have never experienced such poor service.

We've been working together for a while now and I've been very happy with the collaborations to date. Communication's great and equally orgnaised! Love working with these guys and gals!

Always a pleasure dealing with Sue and team at LBM and IPL. They are extremely organised and very proactive! Thank you.

They are Reliable, knowledgeable,and well experience

We have worked alongside LBM as a service partner for many years now.
LBM are efficient and communicate the needs of the residents to us well.
I would recommend LBM as a block management company.

Great company to work with, they are always very friendly and willing to go the extra mile. Look forward to working with you again soon

LBM has been a great partner over the years; always delivering excellent service.
The staff are very friendly and polite.

London Block Management has been a great partner, delivering an excellent service for many households and residents. They are always welcoming and friendly!

LBM are very professional in the services they provide to us

Excellent block management company – professional, responsive, and well organised. Communication is clear and issues are dealt with promptly, which makes a real difference. I’ve been very happy with the service and would confidently recommend them.

Great company to work with, highly professional and very responsive to any queries.

We are remote landlords, and feel in really good hands with Ben Hallows and London Block Management. Ben is always quick to respond to our questions.