Blue Dart Reviews 

1,500
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, most reviewers were let down by their experience overall. Many customers frequently complained about truly terrible delivery services, noting that important packages always arrive extremely late or are marked as undelivered using false excuses. Reviewers also highlighted that local delivery staff are often quite rude, highly unpunctual, and completely fail to make proper delivery attempts. Some reviewers were not happy with the customer support team, reporting that phone helplines are completely unreachable and agents offer zero real assistance. However, some customers also noted that online tracking details can be highly misleading, showing incorrect delivery statuses while shipments remain stuck.

What people talk about most

Delivery service

People report negative experiences with delivery service due to persistent delays and packages failing to... See more

Service

Clients share negative opinions on service, expressing widespread dissatisfaction and disappointment.... See more

Customer service

Users describe negative interactions with customer service, noting that support is largely non-existent.... See more

Staff

Reviewers mention negative feedback about staff, consistently describing delivery personnel and... See more

Order

Customers consistently note negative experiences with order fulfillment and delivery processes. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Now Bluedart is like goons to loot the hardearned money of people. Its employees are like kings if they want they will go else they will write wrongly registered. and when you will call customer care... See more

Rated 1 out of 5 stars

Every time a seller ships my order via Blue Dart, I immediately expect the worst—and unfortunately, my fears are almost always proven right. Their delivery staff seems either severely overworked or si... See more

Rated 1 out of 5 stars

Totally a fraud courier service. Wonder why ICICI bank is dealing with such pathetic service providers. They will never deliver on time and will update fake status in evening. Never ever send anythi... See more

Rated 1 out of 5 stars

Worst delivery services I have seen ever.Need lots of improvement. I don't trust the company. The behaviour of CCE is not acceptable and rude.They don't obey their promise and duty.They are unpunctua... See more


1.1

Bad

TrustScore 1 out of 5

2K reviews

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No history of asking for reviews

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1.1

All reviews

(1,500)

403 reviews in the last 12 months

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Rated 1 out of 5 stars

Inefficient and unreachable customer service

Unreachable customer support, I never got my orders from bluedart. Cosignee not available who told you that you didn't even ask me and then they asked their field executive updated status as not available if its right i said no and then they told me they will work on it and then they returned my order to sender.. highly inefficient and so bad service i wonder why other company use this for their couriers.im not buying drom the companies who work with blue dart either so frustrating

September 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely I dont even wanna give one star

I dont even wanna give one star. I had a very important document coming today and the delivery person called me and i told him to either wait for 10 mins or else give it to the security. I know he also has lot of deliverables and everything but i begged him to help me out on this one as its related to my homeloan and very important for me and i have a hard stop for this one. He didn’t listen and blocked my number. I tried resching to the helpline number but they also kep disconnecting my call. Worst experience for someone in need. Should ban this facility.

September 11, 2026
Unprompted review
Rated 1 out of 5 stars

Bluedart is not a courier company

Bluedart is not a courier company, not sure what they are. My credit card company shipped a new card through Bluedart, card arrived at a close Bluedart location within a couple of days. I could see the track on the bank app.
I used Bluedart website for tracking the next day and there was a comment that address is insufficient. This is not true as this is the same address being used across couriers and websites.
After 6 days of waiting, no calls fro Bluedart, customer service number not reachable, I visited the location. Upon reaching the location the guard informed that office has shifted to another location about 5 km away. Once again I drove to the new loxation. I found it after much difficulty. It was in the basement of a building with no Bluedart nameplates or signs.
Upon talking to one ofvthe deluvery guys as to why the package was not delivered he said pincode is incorrect. No answer to the question as to why they did not call. Just before enteringvthe basement i overgeard a senior deluvery guy telling his colleague to necer deliver credit cards.
Not sure why they exist.

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

Actually I don't want to give 1 star…

Actually I don't want to give 1 star also, without phone call they are sending only delivery attempted what is this ? There is no atleast agency phone number,nothing waste of time .. waste of money...
Don't give any items and doc through this ..

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

Worst service

Worst service. The delivery agent just called one time and it accidentally got cut off. He didn't even called again and cancelled the delivery.

September 9, 2026
Unprompted review
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Rated 1 out of 5 stars

I would like to put a negative star…

I would like to put a negative star marking but that is not possible here. We note that this courier service never delivers in time first of all and every day put a message that the contact person was not available , if COD parcel then money was not ready, or the person refused to accept the parcel. This is highly unprofessional. They would not even have called us. I checked with the security of our building and there is no entry of this service for our appartment whereas an amazing parcel was delivered on the very same day and that entry is there. My request if you cannot deliver please do not accept the parcel. There are other professional competitive courier services who can do this very well .

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing delivery experience…

Very disappointing delivery experience with Blue Dart. The shipment was already in Hyderabad, which is the actual destination, but instead of being delivered locally, it was inexplicably moved back to Mumbai. The tracking now shows a network delay, and even Blue Dart customer service confirmed that there is no possibility of receiving it by the promised delivery date.

If the shipment had already reached the destination city, why was it sent back to another city? This kind of unnecessary routing and lack of proper coordination causes avoidable delays and inconvenience to customers. Blue Dart needs to seriously improve its logistics coordination and tracking accuracy.

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

Blue Dart’s service is extremely…

Blue Dart’s service is extremely disappointing. My delivery is already delayed, there is no proper response, and even the contact number is not working. I don’t understand why such an unreliable courier service is being used.

September 2, 2026
Unprompted review
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Rated 1 out of 5 stars

One of the worst organisation..

One of the worst organisation... I was away from Mumbai & my financial documents were given to someone else & there is no contact information

One of the worst I repeat worst & third grade organisation

September 7, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic service.Firstly the delivery…

Pathetic service.Firstly the delivery boy comes very late to pick up the order .By then my centre is already closed.The delivery boy said he would pick it up the next day .I waited for 3 days due to a weekend just to find out that my order has been cancelled due to non availability.Very poor service.Pathetic.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Every time a seller ships my order via…

Every time a seller ships my order via Blue Dart, I immediately expect the worst—and unfortunately, my fears are almost always proven right. Their delivery staff seems either severely overworked or simply reluctant to actually do their jobs. Instead of completing deliveries, they frequently make up fake issues or excuses to avoid dropping off the package. My experience with them (and DHL) has been consistently terrible. I honestly wish I could convince every business to stop using their services. If you see Blue Dart handling your package, prepare for a headache.

September 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely terrible delivery service.

Absolutely terrible delivery service.

Had two recent shipments handled by Blue Dart, and both followed the same ridiculous pattern: no call, no genuine delivery attempt, yet the tracking showed “customer unavailable” or “call not answered.” The shipment was then repeatedly postponed to the next day until I eventually had to cancel both orders.

I raised complaints with Blue Dart, but received no concrete solution or accountability.

A courier company’s basic responsibility is to actually attempt delivery instead of falsely blaming the customer. Automated excuses and repeated failed attempts are not acceptable service.

After this experience, I will seriously reconsider ordering from any company that uses Blue Dart as its delivery partner.

September 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Worst Courier -Bluedart in India

I am writing to express my strong disappointment regarding a severe delay in the delivery of my shipment under Waybill No. 36314402482.

This package was scheduled to be delivered on August 31st, yet it has still not arrived. Unfortunately, delayed deliveries have become a persistent issue with Blue Dart, and failing to adhere to promised timelines is very unprofessional.
It takes more than 10 days to delivery a shipment, wherelese india post takes 2 days.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Cheating

Cheating. They never attempt delivery but say recipient not available. Not able to contact or complain to anyone. Avoid this courier.

September 1, 2026
Unprompted review

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