Bognor Motors Reviews 

31
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had 2x tyres replaced, was done within 20 minutes, were very communicative before during and after and what best of all was the price was very competitive, I paid £94 per Goodyear where elsewher... See more

Company replied

Rated 5 out of 5 stars

Just bought a T6.1, dealing with Oli , as I was 300 miles away and unable to view the van in person, I relied on a few walk round videos which Oli sent on WhatsApp, when arriving to pick the van up wa... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointing 'whole experience'. Bought a van for 30k (including vat). Worst garage I've ever dealt with in half a century. One of the co-directors couldn't get rid of us quick enough,... See more

Company replied

Rated 5 out of 5 stars

Had my T6 lowered with new KW suspension and also remapped with Revo software. Great support with advice pre-booking all the way through to the finished product. There were some issues getting some pa... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Chichester & Bognor Car and Van servicing and repairs, MOT testing, car and van sales, leasing and contract hire, and MPV, minibus and campervan rental.


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4.1

Great

TrustScore 4 out of 5

31 reviews

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4.1

All reviews

(31)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, Cost effective and comunicative

I had 2x tyres replaced, was done within 20 minutes, were very communicative before during and after and what best of all was the price was very competitive, I paid £94 per Goodyear where elsewhere I was getting quoted around £99 for Laufenns, Couldn't recommend enough, will definitely use again.

The Key Drop Box and onsite parking was also a Great Help!

Many Thanks to the team at Bognor Motors!

October 17, 2026
Unprompted review
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Reply from Bognor Motors

Many thanks for your review.

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Rated 5 out of 5 stars

Just bought a T6.1

Just bought a T6.1, dealing with Oli , as I was 300 miles away and unable to view the van in person, I relied on a few walk round videos which Oli sent on WhatsApp, when arriving to pick the van up was glad to see it was as described and prepared for collection! Fully serviced/ 12 months mot , Simon did the handover of the vehicle, which went smoothly and covered everything perfectly, would recommend dealing with these guys if you’re looking for a van

September 18, 2026
Unprompted review
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Reply from Bognor Motors

Thanks so much for your review. Enjoy your new van

Rated 1 out of 5 stars

Most expensive mistake of my life

Most expensive mistake of my life

I thought I’d found my dream van. £35000 so not cheap and the most expensive thing Iv ever bought and unlikely going to be able to afford again.

From the day I collected it it had issues. From a failed water pump, a failed ad blue tank, to faulty sensors and knackered front shocks.
In the six months I owned it I drove it in total only 4 days.. it was in the garage or awaiting to to seen by a garage. I lost income from trying to sort it ( I’m self employed)
In the end I had to buy another car to get to work.
Although the vehicle was covered u see warrantee ( so they had no choice but to repair) I never recieved an apology. I had to sell and lost £8000 which is a huge loss to me.
I asked them to take it back as it was not fit for purpose but they refused.
Although they honored the warranty, they did supply a car for two weeks and fetched and returned the van once, which is a positive the whole experience was awful.. terrible van that should have been my long term investment but instead cost me a small fortune and a lot of stress. And I can’t afford another now after that loss. These companies should be more accountable for such a loss. We can’t all afford it .

July 1, 2026
Unprompted review
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Reply from Bognor Motors

Thanks for the review Marc, although there is an element of truth to be added to this. Any issue you've had on your vehicle we have sorted completely, under our warranty at no cost to yourself. We've even come and collected your vehicle on two occasions, with the offer of a courtesy car - This is a ten hour round trip for us. If you note on all written correspondence to yourself, there is an apology (Ive checked the emails) and same on all phonecalls, although at times we have had to suffer your verbal abuse and swearing on the phone. We are a very honest business and always strive for customer satisfaction, and we have worked really hard with you, but it always seemed whatever we did was never good enough. Also interesting that you say you only used the van for 4 days, as when we had it here it had covered nearly 3000 miles since the purchase, and you had done a day van conversion in the back, so clearly been used a lot. We are sorry you felt that you have to sell it, as all issues were sorted. We wish you the very best for the future

Rated 5 out of 5 stars

Great Service and advice

We were traveling to France, I had fitted sound deadening to the van, but it still drummed , I called Simon and he invited me to pop over for a chat and took me out in their demo van which had quieter tyres and (nice wheels) - Simon recommended I fit quieter tyres to my standard wheels which would have helped cure the issue.
In the end I purchased the wheels, with quieter tyres, Bilstien coil overs, upgraded the speakers and had some fitted in the back (which sound amazing) BM also insulated and dressed the inside of the van including a sued roof with 6 lights and 2 in the tail gate.

Everything that Simon advised me to do has been as he said - the ride, the stereo sounds, are amazing and the interior is stunning.

All done with the upmost care and advice.
Craig Durrant.

July 17, 2026
Unprompted review
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Reply from Bognor Motors

Thanks so much for the review - Glad to hear its all as expected. Enjoy your van

Rated 5 out of 5 stars

Oustanding service

Had my vehicle in for some BMVS Edition coil overs
From the initial suspension demo to having it fitted the service received from Simon and the team at Bognor Motors was fantastic!

April 7, 2026
Unprompted review
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Reply from Bognor Motors

Thanks for the positive feedback. Enjoy your new setup.

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Rated 5 out of 5 stars

Brilliant service all round

Brilliant service all round. Took my standard Mk5 Golf GTI here and they transformed it with suspension, wheels and everything needed to go stage 2+. I wouldn’t go anywhere else. The work is spot on. Thanks.

April 15, 2026
Unprompted review
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Reply from Bognor Motors

Many thanks - stage 3 next…

Rated 5 out of 5 stars

Genuine bunch of nice people

Amazing, service from start to finish. Didn't feel pressured at any point and a genuine bunch of nice people. We will be back. Thanks to Oli and the team. Jake

April 17, 2026
Unprompted review
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Reply from Bognor Motors

Great thanks

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Carried out full service and Mot on my car. Great pricing and my car was even cleaned when I collected it. 10/10

April 2, 2026
Unprompted review
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Reply from Bognor Motors

Many thanks

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very happy with the suspension work and aftersales. Their staff and communications were excellent.
Would recommend to anyone who asks.

April 14, 2026
Unprompted review
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Reply from Bognor Motors

Thanks Simon. That’s great feedback. So pleased you love your new setup.

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Rated 5 out of 5 stars

Amazing Service

Bognor Motors have looked after my car for years, always great service from them! Wouldn’t go anywhere else!

April 9, 2026
Unprompted review
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Reply from Bognor Motors

That’s great to hear Charlotte. Thanks for the feedback

Rated 1 out of 5 stars

They do not care about their customers

Terrible company would never recommend this dreadful place

March 22, 2026
Unprompted review
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Reply from Bognor Motors

Hi Ron. We really do care about our customers. We would like some more information on what’s led to this negative feedback as we have no record our end - maybe drop me an email or give me a call. I’m Oli one of the directors

Rated 1 out of 5 stars

Extremely disappointing 'whole…

Extremely disappointing 'whole experience'.
Bought a van for 30k (including vat). Worst garage I've ever dealt with in half a century.
One of the co-directors couldn't get rid of us quick enough, rushing off to his nice new Porsche (not VW) and leaving. Other co-owner Oli is rude and condescending when challenged or questioned.
Vehicle left their location without oil in the system or adblue, on a 7 hour drive back up north. Lights coming on during motorway journey so couldn't get to a garage for some distance. On removing the oil cap checking and retilling oil, there was steaming gunge coming from the tube! Had to get a full service and oil change from my local vw garage, which Bognor motors should've done!
I wouldn't recommend this, all that glitters definitely isn't gold. Clearly not the company which started over 100 years ago.

March 15, 2026
Unprompted review
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Reply from Bognor Motors

This is an interesting review, considering 7 days after you purchased the van and sent us your personal plate detail via email , nothing was mentioned about the above issue (let alone phoned us on the day, which surely with the issue you would have done?) , and then 3 1/2 months after purchase via email you told us the vehicle was doing fine?
For reference this vehicle was full serviced 6 months/2636 miles prior to your ownership and had a full health check before you taking it, so we know all was good, especially as we had known and serviced it from new. The premature service you had carried at your local garage was 2 months after your purchase, when we spoke to the garage directly they told us all was good with the vehicle and no issues, and said nothing about had been mentioned to them about the above issues?
On day of there handover our director spent well over 1.5 hours with you, no one was in a rush, in fact we had a enough time to healthcheck your part exchange and even put it on a ramp for inspection. And we are not sure what difference what car he drives, we are not a VW dealership.
We have tried to contact you on the phone to discuss this, but you've refused, so how can you say we are rude and condescending?
We hope you are now happy with your purchase as clearly there were no issues with it, and we are always here for a chat. We wish you all the best. We hope anyone reading this review sure will understand our reply and read all our other positive review for balance.

Rated 5 out of 5 stars

I’ve used Bognor motors a few times now…

I’ve used Bognor motors a few times now and can honestly say their service and work is amazing,my car drives like new,had a complimentary clean,the staff are fantastic,and it’s very reasonably priced,keep up the good work!

February 2, 2026
Unprompted review
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Reply from Bognor Motors

Many thanks for the feedback.

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Rated 5 out of 5 stars

Great people Great Service

I have used Bognor Motors for van hire twice this year and the service and attention to detail was superb. Ironically today I was working out how to jump start my daughters car and Matt was delivering a car to my neighbour. What a fantastic Good Samaritan. He sorted everything out in 5 minutes. It’s nice to know that people like him still exist .Thank you Matt …. You are a star😇

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Coil Over Kit fitted - AMAZING!!!!!!

I recently had the BMVS Special Edition coilover kit supplied and fitted by Bognor Motors to my 2014 VW Transporter T5 (LWB), and I honestly couldn’t be happier with the result. The van now feels like a completely new machine — it handles absolutely impeccably, with a much smoother and quieter ride, especially noticeable on the motorway.

The team at Bognor Motors were outstanding from start to finish. Extremely professional, super knowledgeable, and clearly passionate about what they do — these guys really know their stuff when it comes to VW Transporters.

In my opinion, the coilover kit was worth every single penny — and the journey from Hertfordshire to Bognor was absolutely worth it too. My only regret is that the garage isn’t closer, as I’d love to use them for all my automotive work and servicing.

An absolutely top-notch company — I can’t recommend them highly enough!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Brake Safety resolved

Bognor Motors provided a first class service to me. My car is 20 years old so I accepted an initial offer in late December for a Winter check.
My car had passed it's MOT in Autumn elsewhere and I assumed I was driving a safe car until it started making scraping noises. Of course parts wear out and should not be taken for granted, especially when your life depends on your wheels/brakes etc.
Matt made me completely aware of safety issues which they promptly fixed yesterday. It is so reassuring to have professional people with integrity looking after you.
Thank you so much.
Kind regards Gill

January 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Refreshing Change!

Used Bognor motors twice recently, on both occasions I was looked after by Matt.
Nothing was too much trouble for Matt, it was so refreshing to visit a garage that focused on its customers needs.
Thanks Matt top job!

July 2, 2024
Unprompted review

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