bodegacooler.com Reviews 

13
TrustScore 2.5 out of 5

2.5

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Company details

  1. Home Improvement Store

Written by the company

Our Story: Traveling abroad have been limited due to Covid-19, a car trip is exactly needed after a long period of lock down. It could be the perfect relaxing entertainment when hardwork, housework, farm work or babysitting etc., finished. You might plan to strike out on a camping trip, enjoy the beach, or maybe have a picnic in the park. However, trips could be so boring without food and drink. Which means a cooler to keep your food fresh and beverages chilled is what you require. This is where our story started. We focus on designs and manufactures car fridges for RVers, van owners, overlanders, truck owners and the outdoor communities to keep their food fresh and beverage cold on the road. Our Mission: Build up our own brand with the trust and support of customers. Our Vision: We promise to provide customers with an all-round and high-quality product, thoughtful service to make purchasing experience perfect. Start your trip, embrace the nature, enjoy life. Bodega Cooler will accompany by you on the road.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

13 reviews

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2.5

All reviews

(13)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Maybe the worst customer service ever

Maybe the worst customer service I've ever experienced. The hinge on the lid of the fridge broke upon first use. Customer service was 100% AI, not one phone call or human interaction of any kind. I responded to countless emails requesting photos, model #s, proof of purchase, etc., only to wait 2 weeks for AI to tell me my return request is waiting to be approved. Bodega won't honor a simple return, they first have to involve engineers and technicians and then your return request has to be approved. Seriously? I expressed my frustration and requested a phone call or some sort of human interaction and only ever received useless AI responses. I read about Bodegas awful customer service, but I ordered the fridge anyway because it was a great deal. I should have listened to the reviews. Uggh.

August 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible Customer Service!

Horrible Customer Service!
I purchased a refrigerator from bodega for $648.55. It was delivered damaged with a large dent in the front corner. The package was even visibly damaged in the delivery photo. Bodega Cooler customer service is horrible. They don’t return phone calls and communicate horribly through email. They have yet to offer me a new refrigerator or a refund. I will never purchase anything from Bodega Cooler again.

May 1, 2025
Unprompted review
Rated 2 out of 5 stars

Bought bodega cooler /fridge

Bought bodega cooler /fridge. Loved it! Works great on our boat. However, at the end of our 2nd summer, the fridge quit cooling. Display works,fan works,compressor doesn't. Fuse is good, no reset. Left email and called company. No response. At $250 I expected more than 22 months!! I don't recommend

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

unresponsive to emails and phone calls

unresponsive to emails and phone calls, this company is a joke! Unable to resolve issue with damaged wheels on upright cooler. several emails and very little help, the contact number goes straight to voice mail with no return phone calls. Be prepared if you have an issue with your purchase and need assistance. You will be SOL!

May 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Deceptive discount code and offers

They have a spin to win discount offer on their site and was able to test it. Doing over 120 different spins it never landed on the $100 coupon on the wheel, and only once landed on the $50 off coupon (which doesn’t even work when testing it in the checkout). The rest of the spins always landed on lower price discounts. I can’t find anything where the $100 off coupon even works so seems like you can’t land on it at all. Seems like a shady company with deceptive ‘sale’ tactics.

November 24, 2023
Unprompted review
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Reply from bodegacooler.com

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. We're sorry to hear about your experience with the Spin to Win discount offer on our site. Upon receiving your feedback, our team has immediately, and now it is fixed, if you'd like to give us another chance, we invite you to spin it again. And if you have any problem, we welcome you to share to our service email at: info@bodegacooler.com. We appreciate your feedback as it helps us improve our services and address concerns promptly. Thank you, and Merry Christmas! 🎄

Rated 5 out of 5 stars

Thus far, I love Bodega.

Very easy to navigate website. I ordered two items, one shipped right away, the other was delayed. Possibly out of stock, but the website did it say. However not a big deal for my situation. Overall, a pleasant experience.

December 13, 2021
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