I ordered but never received the package even though the post service says it's delivered. That's not why I give Bodylab 2 stars. The 2 stars are mainly because of a very slow customer service, who al... See more
Company replied
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I ordered but never received the package even though the post service says it's delivered. That's not why I give Bodylab 2 stars. The 2 stars are mainly because of a very slow customer service, who al... See more
Company replied
Basically everything is good, but I found out that I ordered the wrong type of protein powder. Actually, I wanted the banana flavour (because I already had it at home and I like it), but I ordered... See more
I have ordered something from a .ch shop, at some point, I wondered why it took so long to deliver my package. I called DPD and after about 10-15 min waiting in line, the service was very friendly an... See more
They basically source most of their products from other companies and simply repackage them under the “bodylab24” label. I don’t have anything against that. However, the only real value they add o... See more
Company replied
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I ordered but never received the package even though the post service says it's delivered. That's not why I give Bodylab 2 stars. The 2 stars are mainly because of a very slow customer service, who also gives you very robot like answers, and because of the fact that the website says that if you don't receive a package we will find a suitable solution. That solution is apparently just that I have to handle the situation with the post office alone. From the other reviews in here it seems like a company too big to care about their customers.

Reply from Bodylab

Reply from Bodylab
It was the best experience every
I highly recommend
They basically source most of their products from other companies and simply repackage them under the “bodylab24” label. I don’t have anything against that. However, the only real value they add on their side is supposed to be fast shipping.
And that’s exactly where they fail.
I ordered from "bulk.com" the shipment comes from Germany and arrives at my place within 3–4 days working days. Bodylab, on the other hand, takes at least 7 working days (that’s a week and a half) for deliveries within Switzerland. That’s simply too long !!

Reply from Bodylab
I spent almost 500 Chf on one single order, they din't add anything, no shaker no tshirt, just the items i paid for. That's weird.

Reply from Bodylab
In the start, I was afraid to order because I saw a lot of bad comments, but all the comments was old and from the corona. So I told myself I will try to order and maximum Fr.50 will Go to trash. I ordered Now in November with all their discounts, And I’ve got The protein in three days. I’m very satisfied and I’m recommend on this site
11 days since I made an order - nothing received. Support only answer: "We have people sick here", and then no more...
Apparently they are scamming people - DONT USE THEM!

Reply from Bodylab
Protein was off when it arrived. Tastes like sour milk and had clearly gone rancid. When I asked the company about sending the tub back they said they weren’t liable.
Don’t order supplements from this company. I made a large order and only wanted to swap the 1 tub.
Disgraceful

Reply from Bodylab
Very happy about the products l ordered.
Fast delivery.
You got a new client!
Good website, perfekt quality produkt and service!
It would be nice to have English version of the web site
The package took longer than the expected and I was never warmed by the bodylab team that there was some issue occurring, they only informed me after I complained.

Reply from Bodylab
Open Weight Gainer
The only problem was an opened weight gainer box, so I lost some of the powder.
I couldn‘t track my product for a while and the delivery took way longer than I expected but the product is all good.
Good quality for a very good price and quick delivery. Used to buy my supplements on MyPortein, but the prices got rediculously high, so I switched to Bodylab and I am not disappointed in the slightest.
the 5kg weight gainer was totally open, even tough most of it is still inside a lot of the content fell out.

Reply from Bodylab
Had problems with the delivery and contacted the support. They were extremly unmotivated to help and did barrely the minimum.
After receiving and opening my package there was a real mess inside, all sticky and dusty from proteinpowder all over my packs.
No securing inside to prevent it from damaging etc.
There much costumer friendlier shops out there so no comming back.

Reply from Bodylab
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