Bone’s Restauranter Reviews 

2,316
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bone's hjørring is such delightful restaurant , the food was delicious (a bit pricey)but worth if ,the burger is to die for ,my boyfriend's steak it was perfectly done and the mac and cheese... See more

Company replied

Rated 1 out of 5 stars

Ugh. Meat: bad. Was served almost burnt on the outside and raw almost all the way through on the inside. Medium is medium, not extra rare. Sent the meat back. One plate came back medium-rare; th... See more

Rated 2 out of 5 stars

Location: Bones Herlev Date: 03-02-2023 Order: HOT BUFFALO WINGS (take away). Review: Few wings are cold, sauce is uneven. Service: Not satisfied.

Rated 1 out of 5 stars

Ribs are bad as re-heat microwave food. Food quality is not consistence at all. But luckily, next order is good.

Company details

  1. Restaurant

Written by the company

Bone's familierestaurant er din lokale restaurant der serverer originale amerikanske spareribs, roast, lækker salatbar, burgere, steaks og meget mere. Uanset om du skal fejre fødselsdag, forkæle familien eller slappe af med vennerne, så garanterer vi dig en oplevelse ud over det sædvanlige i ægte amerikanske omgivelser. Bone's er en dansk familierestaurant formet af amerikanske værdier, der kredser om god mad og familiehygge. Bone's startede i Herning i 1990, og sidenhen er kæden vokset til i alt 27 restauranter fordelt rundt i hele landet. Med plads til hele familien Til de mindste har vi balloner og legeposer, og til de lidt ældre har vi store behagelige sofasæder med plads til albuerne. Og børnene har naturligvis deres helt eget legerum, så far og mor kan tage sig et velfortjent hvil. Amerikansk stemning Træd ind på Bone’s, og du er straks i det gamle USA. Væggene er dekoreret med vejskilte, nummerplader, snesko, modelfly, flag, hockey-stave og meget, meget mere. Alt er hentet hjem fra amerikanske retromarkeder, så du kan nyde vores spareribs i autentiske rammer.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(2,316)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bone's hjørring is such delightful…

Bone's hjørring is such delightful restaurant , the food was delicious (a bit pricey)but worth if ,the burger is to die for ,my boyfriend's steak it was perfectly done and the mac and cheese was really good also the stuff was really friendly and welcoming with us!☺️
We really enjoyed our time there and we can't wait to go back !🤗

November 24, 2025
Unprompted review
Bone’s Restauranter logo

Reply from Bone’s Restauranter

Hi Lavinia,
I'm so pleased to read you review, it makes me overly happy! I'll share you experience with the restaurant asap!🔥

Hope to see you soon again 😍

Kind regards,
Julie, Bone's

Advertisement
Rated 5 out of 5 stars

Restaurant Bones in Søndervig Lalandia

Fantastic experience at Restaurant Bones in Søndervig Lalandia
We had booked a table for four people (2 adults and 2 children) on June 10th.
Although the restaurant was understaffed, we were greeted by smiling and professional staff. The waiters were welcoming, the atmosphere was good, and the food was really good.
It was clear that the staff made a great effort to take good care of both children and adult guests.
A special compliment to the waiters for their friendliness and energy – especially when it is busy. We highly recommend a visit – remember to book a table and be nice to the waiters, they do a fantastic job!

Værftet = Strange opening hours
Espresso House = Super expensive
Surf Club Food Court = Super expensive

June 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Tastefull

Tried this restaurant in Vinje today and it tasted absolutely fantastic. The chicken was juicy, the burger and steak tasted incredibly good. And the staff were very Nice.

June 2, 2023
Unprompted review
Rated 2 out of 5 stars

Location: Herlev

Location: Bones Herlev
Date: 03-02-2023
Order: HOT BUFFALO WINGS (take away).
Review: Few wings are cold, sauce is uneven.
Service: Not satisfied.

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

Bones / Aarhus Tilst

Ugh.
Meat: bad. Was served almost burnt on the outside and raw almost all the way through on the inside. Medium is medium, not extra rare. Sent the meat back. One plate came back medium-rare; the other came back extra raw with no additional cooking. Strange taste, as if an untrained cook was applying random seasoning.
Salad bar: OK.
Staff: never smiled; never checked if we had recovered from our uncooked meat experience; it was as if they (like us) were at Bones for both the first and last time.
Price: for a meal at over 1000 kr, this was a joke. I could cook better at home (and have often done so).
Atmosphere: glad to be out of the place; felt sick.

December 24, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fridge cold meat.

I ordered takeaway 2x tenderloin, completely fridge cold in the middle. The pickup point is less than 10min by car.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Family is pleased :)

Bone’s in Herlev has the best service and sweetest staff ever!
Thank you for this great experience tonight. My 10-year-old daughter is also super happy for the food and attention she got.

March 21, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bones Lalandia !

I had a very bad experience at Bones in Lalandia. We had asked for 2 tables for 6 persons at each table for a birthday. They promised they would do all they could to place them beside each other, but when we came they have placed our tables as far away from each other at they could be. Then they told us that they never place customers tables after wishes. Even thought the next table was available and it was not possible to book a specific table they would not switch it. So bad service!! They shouldn’t promise in the phone that they will try if they actually don’t give a damn about their customers. Good food, but the service was the baddest I ever had.

November 18, 2020
Unprompted review
Advertisement
Rated 2 out of 5 stars

Can´t cook a steak!

We were four for dinner. My son ordered a steak medium-rare but they had to try twice. After the second time my son gave up. That was money wasted and even if three people were semi-satisfied it still ruined a nice dinner for me, my husbond and our two sons.

September 15, 2017
Unprompted review
Rated 4 out of 5 stars

second time lucky...

Bone's in Hjørring messed up our visit. But it was made up for by a great Bone's experience in Frederikshavn, where they made us feel welcome as may be expected from Bone's

Special thanx to Jan, Line and Tilde!

Hope to visit again during our next trip to Denmark.

July 15, 2017
Unprompted review
Rated 1 out of 5 stars

i visited (at least i tried) bone's (in …

i visited (at least i tried) bone's (in Roskilde) and i did not make it further as to the entrance door. i was waiting several minutes to get a table assigned and i was continuously ignored by the waiters.
there is nothing wrong with waiting for a short while, but at least a "good evening, i will be right with you" or the like would be nice. however, ignoring customers show a kind of lack of respect.
i walked away ......

June 30, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look