Booghe Toys  Reviews 2,754

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, efficient delivery service, and smooth ordering process. Many people highlight the competitive pricing and the overall positive experience, often noting that items arrived as described and in perfect condition. However, some customers also noted issues with product quality, such as damaged packaging for collectible items or products arriving with broken seals or flat batteries. A few reviewers expressed dissatisfaction with pricing practices for certain popular items, feeling they were significantly marked up. There were also occasional reports of delivery problems, including items being sent to the wrong address, delayed express shipping, or packages arriving with additional unexpected charges.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the fast delivery and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

Users describe positive interactions with order. Many customers praise the quick shipping and delivery, with... See more

Quality

People report ambiguous experiences with quality. While many customers received items in perfect condition,... See more

Price

Reviewers highlight positive aspects of price. Many customers found the prices to be great, reasonable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The 111 Peterkin Classics Magnetic Numbers Arrived Brilliantly X2, The Main Thing Is That The Odd Number Colours Are Red, Orange And Yellow, And The Even Number Colours Are Green, Blue And Purple. Wha... See more

Rated 4 out of 5 stars

Booghe was unfamiliar to me, but since they were the sole retailer—both online and in physical stores—offering the toy I sought, I decided to take a chance and order from them, unsure if it would actu... See more

Company replied

Rated 4 out of 5 stars

The stage of the 4in1 swing seat using the retainer straps - while the seat is perfect for my 3yr old grandson, the straps are too short, there is no extra capacity for growth or a jacket as they are... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with Booghe Toys! Their product quality is outstanding — everything arrived exactly as described, well-packaged, and in perfect condition. You can reall... See more


Company details

  1. Toy Store
  2. Children's Toys Store
  3. Collectibles Store
  4. Game Store
  5. Pen Store
  6. Trading Card Store

Written by the company

Here at Booghe Toys we specialise in some of the most exciting toys, games, collectables and stationery on the market. We began our journey in 2015 and since then we have made exponential growth offering a choice of exclusive products that can’t be obtained elsewhere. We have established strategic partnerships with both UK and international suppliers to ensure a diverse and culturally inclusive product range. We work with brands such as Mattel, Hasbro, Playmobil, Crayola, Pokémon, Funko etc. We are proud to be launching our own range of Booghe products. a testament to how far we have come. The user-friendly ecommerce platform www.booghe.co.uk offers a seamless and secure shopping experience. Our fast-growing company is a result of hard work, great value and the highest quality products available. Booghe has evolved from its humble beginnings to become a major independent online Retailer, offering a wide range of products and engaging with customers. we are commitment to customer satisfaction and inclusivity sets it apart in the dynamic landscape of online toy retail.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

First class service & super fast delivery. Order received in pristeen condition

Superb First class service. Next day delivery and all items received in pristeen condition. Thank You

May 9, 2026
Unprompted review
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Reply from Booghe Toys

Thank you so much for taking the time to leave such a positive review.
We are really pleased to hear that you had a great experience with Booghe Toys. Feedback like this means a lot to our team and motivates us to continue providing the best service and products possible.
We truly appreciate your support and hope to welcome you again soon.
Kind regards
Booghe Customer Care Team

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Rated 5 out of 5 stars

Order was shipped and delivered nice…

Order was shipped and delivered nice and quick, products were packaged nicely and overall service was good

January 30, 2026
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Reply from Booghe Toys

Thank you so much for taking the time to leave such a positive review.
We are really pleased to hear that you had a great experience with Booghe Toys. Feedback like this means a lot to our team and motivates us to continue providing the best service and products possible.
We truly appreciate your support and hope to welcome you again soon.
Kind regards
Booghe Customer Care Team

Rated 3 out of 5 stars

Poor Packing of Funko Pops

I ordered a funko pop and it arrived within three days which I thought was amazing especially as there had been a weekend.

The issue I had was the packaging. I collect funko pops and keep them in mint condition. I ordered one normal sized funko and a pin. They were sent in a box which was significantly larger than the product which meant that the funko box was clearly moving around and has become damaged. The product itself is undamaged but as someone who wants a pristine box it was very disappointing as other companies take much better care.

I used the company as it was the only place I could get this particular pop and the outcome has been rather unfortunate.

March 23, 2026
Unprompted review
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Reply from Booghe Toys

Thank you for bringing this to our attention.
We are very sorry to hear that your item arrived damaged. This is certainly not the experience we want any of our customers to have.

Please contact our customer service team at contact@booghe.com with your order details and photos of the item so we can investigate and arrange a suitable resolution as quickly as possible.

Kind regards
Booghe Customer Care Team

Rated 2 out of 5 stars

Mah!!!!!

Mah!!!!!!!!!!!!

June 11, 2025
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Reply from Booghe Toys

Thank you for taking the time to leave us a review. We always welcome customer feedback as it helps us improve the experience we provide. Your comments are valuable to us and we take them seriously.

Please could you elaborate on your comment so we can understand why you might be less than satisfied with your order.

If there is anything further you would like to share, please feel free to contact our team directly at contact@booghe.com and we will be happy to assist you.

Kind regards
Booghe Customer Care Team

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Rated 5 out of 5 stars

Great seller Thank you

Great seller Thank you

February 28, 2026
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Reply from Booghe Toys

Thank you for taking the time to leave us a review. We're really pleased to hear you had a great experience with Booghe Toys.

We appreciate your support and hope to welcome you again soon!

Rated 1 out of 5 stars

Poor customer service

Received a broken item, not necessarily the company's fault. However, the response from their customer service team is. It is obvious that Booghe outsource this to a 3rd party provider. I initially asked for a replacement or refund. After jumping through hoops for a few days, back and forth email exchanges and discussing the nuances between defective and damaged they offered a 25% refund. I declined their offer and on the 23rd February they agreed to send a replacement part directly from the supplier. To date, no update. I then wrote a product review via trustpilot and received a response to that review, advising me to speak to customer service. Responded to that as it was obvious they had not read the content of the review, given I mentioned the issues with customer service. Nothing back. Unless what you need is only available with Booghe, go elsewhere.

February 23, 2026
Unprompted review
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Reply from Booghe Toys

Hello,
Thank you for allowing us the opportunity to resolve the issue with your order. We are pleased that a replacement has been sent, and we hope everything arrived safely and as expected.

If you are happy with how the situation was handled, we would really appreciate it if you would consider updating your Trustpilot review.

Kind regards
Booghe Customer Care Team

Rated 1 out of 5 stars

I bought 20 packs of clickeez

I bought 20 packs of clickeez. Suposely there should be a surprise package inside… they are opened!!!!!!
All of them!!!
20 packs and none of them has a special piece. It is a fraud!!
When I picked up my order at the post office, I had to pay 7€ more for the delivery. I had already paid the international delivery!!!
I would never ever recommend you, neither buy again anything at your fake shop

February 25, 2026
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Reply from Booghe Toys

Hi Stefanie,

We’re sorry to hear that special pieces were missing from your order — we know how frustrating this must be and apologise for the inconvenience caused. Please don’t worry, the Booghe Customer Service team will be happy to investigate this for you. Our office opening times: Monday to Friday, 9:00am – 5:30pm, and the team will advise you on the next steps. Thank you for bringing this to our attention and for your understanding.

Kind regards,
Team Booghe

Rated 5 out of 5 stars

Great stuff

Great stuff

February 26, 2026
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Reply from Booghe Toys

Thank you for the 5-star rating!

We really appreciate your support and taking the time to leave a review.

At Booghe Toys, it means a lot to know you had a great experience, and we hope to welcome you back again soon.

If you ever need to get in touch, our team is available at contact@booghe.com, Monday to Friday, 9:00am – 5:30pm.

Warmest thanks,

The Booghe Toys Team

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Rated 5 out of 5 stars

Fantasic thanks

February 26, 2026
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Reply from Booghe Toys

Thank you for the 5-star rating!

We really appreciate your support and taking the time to leave a review.

At Booghe Toys, it means a lot to know you had a great experience, and we hope to welcome you back again soon.

If you ever need to get in touch, our team is available at contact@booghe.com, Monday to Friday, 9:00am – 5:30pm.

Warmest thanks,

The Booghe Toys Team

Rated 5 out of 5 stars
Booghe Toys  logo

Reply from Booghe Toys

Thank you for the 5-star rating!

We really appreciate your support and taking the time to leave a review.

At Booghe Toys, it means a lot to know you had a great experience, and we hope to welcome you back again soon.

If you ever need to get in touch, our team is available at contact@booghe.com, Monday to Friday, 9:00am – 5:30pm.

Warmest thanks,

The Booghe Toys Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product as described. Thank you

January 26, 2026
Booghe Toys  logo

Reply from Booghe Toys

Thank you for the 5-star rating!

We really appreciate your support and taking the time to leave a review.

At Booghe Toys, it means a lot to know you had a great experience, and we hope to welcome you back again soon.

If you ever need to get in touch, our team is available at contact@booghe.com, Monday to Friday, 9:00am – 5:30pm.

Warmest thanks,

The Booghe Toys Team

Rated 1 out of 5 stars

Booghe Toys scalp Pokemon Products!

Booghe Toys scalp Pokemon Products!! At first they were an excellent place to purchase Pokemon from at retail prices but as soon as the retail store became popular they increase the prices of Pokemon Products way above Retail. For example the Charizard UPC retails at £74.99 yet Booghe are selling for £174.99!
Similarly ETBs are £74.99 when retail is £45 to £50.

Feels very wrong to scalp collectors and when challenged they allege the supplier sets the price! Wonder what the supplier would say to that?

February 13, 2026
Unprompted review
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Reply from Booghe Toys

Hi,

Thank you for your feedback.

At Booghe Toys, our priority has always been to create a welcoming space for genuine collectors, families, and fans. We continually review our policies and availability to support fair access and discourage misuse of products intended for the community.

We remain committed to serving customers responsibly and maintaining the trust that has helped us grow.

Kind Regards

Booghe Toys Team

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Rated 5 out of 5 stars

This is the second time I’ve ordered…

This is the second time I’ve ordered from Booghe toys in the last month and again I’m so impressed with how quick the service is from ordering to receiving the goods .

January 30, 2026
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Reply from Booghe Toys

Hi, Thanks so much for taking the time to leave us a 5-star review! We are absolutely thrilled to hear you had a great experience with us. Your support means the world to our team. We can't wait to welcome you back!

Rated 5 out of 5 stars

Great selection of toys

Great selection of toys, I was looking for a few niche things that I couldn’t find elsewhere (Beyblades and Funko Pops). Reasonable price and speedy delivery.

January 19, 2026
Unprompted review
Booghe Toys  logo

Reply from Booghe Toys

Hi, Thanks so much for taking the time to leave us a 5-star review! We are absolutely thrilled to hear you had a great experience with us. Your support means the world to our team. We can't wait to welcome you back!

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Only ordered one item and it came just fine

January 26, 2026
Booghe Toys  logo

Reply from Booghe Toys

Hi, Thanks so much for taking the time to leave us a 5-star review! We are absolutely thrilled to hear you had a great experience with us. Your support means the world to our team. We can't wait to welcome you back!

Rated 5 out of 5 stars

really fast delievery

really fast delievery - great prices. got the item i was hoping for in the blind bag set so can't complain, all in good condition, really recomend.

January 31, 2026
Unprompted review
Booghe Toys  logo

Reply from Booghe Toys

Hi, Thanks so much for taking the time to leave us a 5-star review! We are absolutely thrilled to hear you had a great experience with us. Your support means the world to our team. We can't wait to welcome you back!

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Rated 5 out of 5 stars

Extremely good!

I was unsure about ordering from here because i had never heard of the website before. But I’m so glad I did! They had an item I really needed that I ordered from an another well known place that arrived badly damaged and it was out of stock everywhere apart from here. Not only was the item a lot cheaper on booghe, it arrived in perfect condition with fast shipping! Will definitely be ordering again from this site in future.

January 31, 2026
Unprompted review
Booghe Toys  logo

Reply from Booghe Toys

Hi, Thanks so much for taking the time to leave us a 5-star review! We are absolutely thrilled to hear you had a great experience with us. Your support means the world to our team. We can't wait to welcome you back!

Rated 1 out of 5 stars

Beware

Today I received a notification from Parcel Force that a delivery from this company that I had never heard of, is due to arrive tomorrow.
This looks like a ‘brushing scam’ where third party sellers send items to boost product reviews using leaked information. Mine in this case.
Just checked this company’s ratings. Note how the 5* ratings are short, compared to 1* ratings.
Beware.

January 29, 2026
Unprompted review
Rated 4 out of 5 stars

Booghe was unfamiliar to me

Booghe was unfamiliar to me, but since they were the sole retailer—both online and in physical stores—offering the toy I sought, I decided to take a chance and order from them, unsure if it would actually be delivered. I placed my order around noon on Wednesday. Shortly after, I received confirmation, and by evening, an email informed me that the item had been dispatched. The package arrived today. I found their service flawless and am definitely planning to shop there again.

January 22, 2026
Unprompted review
Booghe Toys  logo

Reply from Booghe Toys

Thank you for your rating, we really appreciate you taking the time to share your experience.

We’re pleased to see you had a positive visit with us, and we’re always keen to learn how we can make it even better next time.

If you have any feedback you’d like to share, we’d love to hear from you.

You’re welcome to contact us at contact@booghe.com, Monday to Friday, 9:00am – 5:30pm.

Warm regards,

The Booghe Toys Team

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