Boom Host Reviews 

Took over acct from another company, been begging for help for a week, reminder, 24/7 support per their website, no call back, no email, no care. Absolute piece of garbage company and support.

Been a customer for over 8 years, used to be a good company with fast servers and customer support. Now it can take over a minute for a Wordpress admin page to refresh.
How they want to renege on the grandfather prices they offered and double the annual cost.
Don't have a problem with paying more if the service has improved - but server speeds have dropped dramatically - can link to a video proof.
Customer service response times have dropped, THe website hasn't been updated since 2020.
Last month Cpanel access was down for almost a week with no notification.
Stay away, sad to see a good company kill itself

I was a VERY long term of customer of this company at a low price. But, I had to pay monthly. I asked if I could move to yearly to save having to pay monthly, and I thought that would help Boom as I was paying $1/month and .34 of that was going to PayPal.

The company responded by canceling my service unless I moved to some service with them that was a 3 times the price. I tried reasoning with them. No luck. Terrible experience.

I have been a client of Boomhost since 2018 and have found them to be an excellent company. The tickets I have logged, of which the absolute majority being problems between the chair and the keyboard aka me, have been addressed fast and pleasantly.

Boomhost has never let me down, and I cannot see myself leaving them.

For now it's a 1 star review since i have huge issues since first time i paid for my products which is a reseller hosting with WHMCS + Dedicated IP. I got my reseller instantly but my WHMCS license + dedicated IP isn't there instantly , I have contact the support on the first day since i needed my addons , after 48H , only replies like

"Thank you for reaching out to us! Please, accept our sincere apologies for the inconvenience caused.

We are currently checking your issue with dedicated IP address and WHMCS license and would update you as soon as possible. "

After about 8 replies like that and a bit more than 48H of waiting I still don't have my addons active and working ... So that's why for now I'm giving it a 1 star review, if thing change today I might change it for a 3 star but if not it's definitely a 1 star review that will stay here forever.

I am not a fake review Im a 100% real you can contact me via my website creativewebconcept.ca if you want more info.

EDIT:
After a couple hours of back and forth with someone named Chad on their support i was able to get all my addons correctly and have every issues corrected. The services are now working perfectly.. It took a bit of time but they help me figure out every issues and we corrected them. So i can now attest that they have good employees that can help you out.

Great servers for the price i'm impressed. Keep it up!

I am shocked to see some of the reviews on here as I've had nothing but great experience.

The support staff have always answered my questions very quickly and assisted me professionally.

Most importantly I have found the service to be very stable!

I had configured automatic payments to charge the hosting service at the price of $ 6.47, today I see an amount of $ 60 and peak dollars, jamaz authorize that amount, demand a refund immediately ...

I use their Reseller Hosting for Year and a half. I am just satisfied. Everything is really good, support is very, very good.
I recommend them to everyone.

I've been with Boom Host (shared hosting) for almost a year so I reckon it's about time to leave a review.

I don't think I've ever written a review for anything or anyone on the web before. It feels so pointless... I'm so sick and tired of all the fake reviews, lies, false advertising, etc., my level of trust with pretty much anything I see on the world wide web is really low. The reason why I'm actually taking time out of my extremely busy life (kids, building a house, work, etc) to write about Boom Host is because I really feel indebted to them, they really deserve a good review. I think I have a keen sense of justice running through my veins – I'm almost embarrassed at how little I pay for what I receive from them, it almost makes me cringe every time I write to their excellent customer services because deep inside I feel the amount of money I pay isn't enough to warrant the level of service I receive.

Considering my low confidence with people, companies and services in general, when someone actually comes through and does what they promise (and more, in the case of Boom Host), well, that triggers a strong feeling of loyalty in me. So, this is a genuine review, no one asked me to write these words, and it's been written with joy to spread the love. (And to prove it I'm not even going to include the urls of my sites.)

I'm a completely ordinary guy, no web-wiz whatsoever, but I suppose I have above average computing skills and an ability to learn quickly. I was running a few non-commercial free wordpress.com websites but about a year ago I decided to take the step up into shared hosting, a new world to me. I found webhostingtalk.com and spent weeks reading. I learned which hosts NOT to choose but still it seemed like such a bewildering labyrinth of information. Many hosts offer unbelievably good offers - “if it seems too good to be true, it probably is” was one of the mantras I kept reading. Boom Host was indeed one of those, offering something ridiculous like, I don't remember exactly, “unlimited everything” (except server space), with a perhaps 40% discount for life for new customers. On paper they just seemed to tick all the boxes... free SSL, unlimited domains & bandwidth, free transfers, etc. Also nice that they're in Canada in these challenging geopolitical times. But what caught my attention was Boom Host's Kumar and his personal attention to all questions on webhostingtalk. So I thought “if the company is anything like him, then they're right for me”.

And Kumar's way isn't just some fake gloss to bring in customers, Boom Host really is like that. I've had personal attention thrown at me from Kumar and the whole team from day one. I wasn't sure which hosting package to go for, so they offered me a personalised up/downgrade path to give me peace of mind! (Perhaps I shouldn't have said so, they might not be able to do the same for everyone...?) I think I chose the “Power” plan.

The sign-up process was difficult, not because of Boom Host, but because I live in a remote mountainous part of Mexico with a dodgy internet connection. I wasn't able to maintain a connection with the Boom Host server because of my erratically changing IP address. After some testing I found out that it's the same with probably all hosts, because of a high level of server security. I fixed it with a free proxy connection, thanks to Windscribe, now I have no problems to stay connected.

After that, setup was pretty much a breeze. Like most hosts, Boom Host offer free cPanel to cPanel transfers... but I wanted to move my personal site from wordpress.com, which really falls outside of their area of responsibility. Even so, they did everything they could to help, holding my hand step by step until my site was transferred almost perfectly, all I had to do was to update some links.

I set up a Wordpress multisite installation with, for now, about 4-5 domains... my personal site, a small record label (running Woocommerce perfectly), a site for a collection of artwork, and I'm working on a networking site for the indigenous villages in my neck of the woods. Mostly stuff with community value.

Every question I have ever asked the Boom Host technical support has been answered promptly and thoroughly, even when related to Wordpress, which, as I said, is not their problem. Any issue has always been solved. As would be expected, some technicians have greater knowledge and experience than others, but on several occasions a more experienced technician has “butted in” to the conversation to give additional information on a certain issue. So it seems like they have a great system of oversight and control in their customer services department.

I can't really comment on uptime or server speed as I haven't done anything to measure it, basically because I've never had a reason to - everything always seems to be running smoothly!

Some automatic emails from my Wordpress system to followers have ended up in their spam folders. With shared hosting / no dedicated IP I assume it's quite normal for this to happen so I try not to depend on the included unlimited Boom Host email, which is no problem. But I can't make a big judgement on this point as I haven't really made use of it, it might be working perfectly well for all I know. Email was never part of my plan - if it were I would just get a dedicated IP.

At the end of the day I can't speak highly enough of Boom Host's service and servers. Best of all, I've always been treated like a human being and I have always received the personalised service that is right for me at my skill level. I'm a beginner - the people at Boom Host know that and respond to my needs accordingly.

I'm not reading hosting ads anymore because I ain't going nowhere...

A big thanks to Kumar, Sreenath and everyone else over at Boom Host. Keep up the good work.

Martin Voll

Boomhost has been great in responding to all of my issues and I was happy to migrate from my previous host over to their services about 15 months ago. Not only have they helped me in my entire transition as a reseller, but they have maintained constant updates and have been guiding me towards better practices for myself and my clients. I am thankful to be one of their clients and do not plan on switching anytime soon.

Really patient with my computer illiteracy.

Its been three months with Boomhost and the experience so far is great. I switched to Boomhost because my previous web host was giving me constant errors such as internal server error and downtimes. After switching to Boomhost everything resolved, they have generous resource allocation.

I can not rate their customer support as I never had to contact their customer support. I would strongly recommend them as they are the perfect blend of performance, customer support(I honestly hope so) and security.

BoomHost has been nothing but exceptional since I have started using them - and it's been over a year now! I'm no tech expert and whenever I have questions or concerns about my website their support team is quick to assist and they truly go above and beyond.

When was the last time your webhost logged into your account and was helping you troubleshoot your website for you? Cause the techs at BoomHost care that much. I could not recommend this company enough. If you need hosting services and want a company that's there to support you along the way; there's no other option but these folks!

I've had amazing service with Boomhost since I began using them last July. My questions are always quickly answered and solved. The customer service is always friendly and professional and the hosting is never down, so my website is always up and running with no delays.

Thanks for a great year, looking forward to the next one with you all. :-)

I have been with Boom Host for around 4 months. If you are looking for a Canadian web hosting company with excellent customer and technical services, I highly recommend Boom Host.

They seamlessly held my hand through 2 domain transfers and site/email account migrations. Recently, I had to add-on a third site, which was done for me in matter of minutes!

And, to top it off, their prices are very competitive!

Have tried them for one month. And they very competent and reliable hosting company.