branmarion.com Reviews 171

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the bracelets, and appreciate the unique designs. Many found the ordering process simple and the delivery surprisingly quick, often noting the careful packaging and personalized handwritten notes. However, some customers were not happy with the sizing recommendations, finding the size guide misleading and suggesting ordering a size up. A few other people also felt that the quality of custom-built items was disappointing, specifically mentioning issues with clasps that appeared larger online and would slip off, leading to concerns about losing the item.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising the high quality and beautiful... See more

Quality

Clients share positive opinions on quality, with many praising the craftsmanship and durability of the... See more

Order

People report positive experiences with their orders. Many customers express satisfaction, with some loving... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight the fast shipping, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered an Irish/American rope bracelet. Received in a unique packet with a personalized note from the owner. The quality is amazing. Great value/price point. Owner was extremely thoughtful and commu... See more

Rated 5 out of 5 stars

I ordered the wrong size and customer service was spectacular! I now have 3 bracelets and am currently looking at more. I absolutely love the quality, the designs and everything about them.... See more

Rated 5 out of 5 stars

I ordered a bracelet and it was too small , so I ordered 2 more larger and gave my son the smaller one. They are fantastic I love them. The customer service is top notch! I highly recommend this c... See more

Rated 5 out of 5 stars

Ordering was simple and delivery was surprisingly quick! They were all packaged with such care complete with a hand written note! These touches make it so nice!


Company details

  1. Jewelry Designer

Written by the company

OUR STORY From the great passion that we have for the sea and travels that brought us our inspiration, we set out to create our collections of nautical handmade accessories for people who share our values. Our collections refer to like-minded people who appreciate adventure and exploring what life has to offer. It all started in 2015 in my travels across the Philippines, when I observed one sailor in Boracay Island making himself a bracelet out of used sailing rope using a metal heated on a bow fire. I then tried to make my bracelet which led to a passion for creating multiple different models and I have then decided to showcase it on Etsy. We now have more than 500 models online, of which many were requested as custom bracelets by our dearest fans, which led to us adding them to our collection. We are proud parents of 2 beautiful small princesses (Cassidy -5 yrs old and Ellie -2 yrs old), and we are a fully family-owned brand. All creations are custom-made in our Dublin studio and shipped personally. We do not stock products and all are handmade once ordered. Bran Marion bracelets are loved all over the world as they are the perfect accessory for a sunny day at the beach or a casual/smart outfit. ...As part of our "payback" "pay it forward" cause, through Bran Marion Nautical Bracelets' clients and customers, we were able to support our charity in the Philippines. See more at: https://www.branmarion.com/pages/helping-needy-children-to-study


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 4 out of 5 stars

The bracelet is nice but it didn't come…

The bracelet is nice but it didn't come with instructions for how to clean it?

February 22, 2026
branmarion.com logo

Reply from branmarion.com

Thank you so much for your feedback, Scott, and I am truly sorry that your bracelet did not come with cleaning instructions. We always want every part of your experience to feel easy and well looked after.
For cleaning, your bracelet can simply be washed gently just like clothes, using mild soap and water, then left to air dry.
Also, please know that there is a chat button on our website available 24/7, so anytime you have any questions at all, I am always happy to help.
Thank you again for your support and for choosing our small family brand.

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Rated 5 out of 5 stars

All I can say is WOW

All I can say is WOW!
I chose the design your own option off of the website. From the very beginning Bran was nothing but helpful, kind and patient.
I told him exactly what I wanted, and he guided me to the right colors, cord thickness and clasp to make it look a bit more feminine.
After he made it, he sent me a photograph for approval and shipping was very fast!
I will be recommending this company to everyone!

February 18, 2026
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Rated 3 out of 5 stars

Nice product, order one size larger.

Nice pieces, fast shipping, quality made. Lost 2 stars because the size guide is misleading. I ordered 4 pieces and based the size on their guide, and they're all entirely too small. I'd do it again but I'd go a size up from what they recommend.

October 10, 2025
Rated 5 out of 5 stars

EXCELLENT QUALITY PRODUCTS

I ordered a bracelet and it was too small , so I ordered 2 more larger and gave my son the smaller one. They are fantastic I love them. The customer service is top notch! I highly recommend this company. Their products are a very high quality

October 8, 2025

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