bridebook.com Reviews 

749
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobile application is extremely easy to use and helps keep all wedding details wonderfully organized in one convenient place. People deeply appreciate the comprehensive planning tools, helpful tips, and budgeting resources available directly on the platform. Consumers also highlight the exceptional support provided by the staff during the onboarding and initial setup stages. Reviewers consistently describe the team members as remarkably friendly, deeply knowledgeable, and genuinely invested in understanding their specific needs. Users note that the personalized website setup is entirely straightforward, perfectly customizable, and successfully reduces overall planning stress.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform makes wedding planning... See more

Staff

Consumers find staff to be positive, highlighting how helpful, knowledgeable, and attentive representatives... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Giada is such a wonderful account manager. Before any follow up meeting she has put together statistics for us to run through with helpful next steps. What sets her apart is that she truly cares. Than... See more

Rated 5 out of 5 stars

Tanith has been informative, knowledgeable and helpful throughout. She is clearly passionate about the platform as well as the venues and couples she works with on it. We found the call with her very... See more

Rated 5 out of 5 stars

I had a wonderful experience working with Tanith from Bridebook. From our first conversation, she was incredibly friendly and truly took the time to understand the needs of our venue, Howfield Mano... See more

Rated 5 out of 5 stars

Currently using Bridebook to plan my wedding and it helps me stay organised. I love writing things in pretty note pads so didn’t think I’d like it all on my phone but it’s so easy to have it all toget... See more


Company details

  1. Wedding Service
  2. also in
  3. Wedding Planner

Written by the company

Plan your dream wedding with Bridebook - your personal wedding planner. Find wedding venues, photographers, inspiration, tools and more, all in one place.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

749 reviews

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No recent history of asking for reviews

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4.7

All reviews

(749)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

AmeeraHaving someone so helpful and encouraging to turn to makes a real difference.

Ameera, our Partner Success Manager at Bridebook, is such a pleasure to work with. She’s warm, approachable and always happy to offer support and guidance. I really appreciate the time she takes to answer my questions, talk things through and help me make the most of Bridebook for Durham Masonic Hall.

Having someone so helpful and encouraging to turn to makes a real difference. Thank you, Ameera, for all your support. It’s very much appreciated!

November 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid like the plague

I would advise you avoid this website like the plague. We created our wedding website which was a bit clunky but worked OK, however now we have sent the link out, every time we now make changes to the website it says 'Failed to update wedding website' every time we click publish. This means guests are seeing an out-of-date webiste when they click the link and we have having to reach out to them individually with updates!
We are also unable to add the details of our day 2 venue to the website, even to the un-published version. Every time we click the 'Venue Suppliers' tab it just loads continuously meaning we can't add the venue for us to then add to the website.

October 25, 2026
Unprompted review
Rated 5 out of 5 stars

Love having everything in one place

Love having everything in one place!
I love that I was able to create a website to our taste,
Having everyone’s rsvp and dietary requirements in one place is fantastic! And I love the added notes from our guests

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience working with the team at Bridebook. In particular Sam was so helpful, approachable and professional throughout, always taking the time to answer my questions and talk through any queries I have. Communication has been great, and I really appreciate the support and guidance provided. It’s been a pleasure working with them, and I would happily recommend them to other wedding venues!

October 15, 2026
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Rated 5 out of 5 stars

I had an online meeting with Scarlett…

I had an online meeting with Scarlett today, she was brilliant, friendly, cheerful and extremely helpful and ran through everything on the Bridebook app. She did an excellent job explaining all the features and helped me decide what sort of advertising I needed, what I really like is just how attentive she was.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Sam has been invaluable in helping me…

Sam has been invaluable in helping me navigate the Bridebook platform and understand how to make the most of its features to drive performance. I have now used Bridebook across several clients and have found the platform easy to use, intuitive and effective in delivering results. Sam’s knowledge, guidance and responsiveness have made the entire experience even more valuable.

October 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing app!

Amazing! So easy to use and navigate- personalised wedding website is easy to set up and amend as needed. Having guests be able to RSVP is really helpful!

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Bridebook has made it less overwhelming

Bridebook has made starting our wedding planning so easy and much less overwhelming. I had no idea where or how to start this process, it's so easy to have all the venues in one place and being able to message them directly via bridebook so all our conversations and the information is in one place. There are also some great features on the platform to look at suppliers, create a guest list, a vision board and you can add notes where I have done pros and cons lists for every venue we have viewed :)

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

We managed a wedding and event venue in…

We managed a wedding and event venue in Germany and had our onboarding with Bridebook led by Yuma. From the very beginning, the experience was genuinely excellent.

Our management team was initially quite sceptical, but Yuma did an amazing job of explaining the benefits in a very clear and down-to-earth way. It never felt like an exaggerated sales pitch or like we were being pushed into anything. He simply understood our business, answered every question honestly and gave us the information we needed to make the right decision. His way of consulting was professional, knowledgeable and genuinely helpful a huge compliment to him!

The onboarding afterwards was just as smooth. Lisa, our Profile Manager, was fantastic to work with and helped us get everything set up properly.

Most importantly, we saw a noticeable increase in enquiries, including couples from outside our immediate region. Bridebook also made managing wedding enquiries and communication much easier and more structured for us.

Overall, a really positive experience but a special shoutout to Yuma, who made an excellent first impression and was a big part of why we felt confident moving forward with Bridebook. Highly recommended!

August 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Spammy inaccurate emails

Spammy inaccurate emails. This company emailed me claiming my listing had been limited and I needed to upgrade to increase my visibility.

I have never listed on Bridebook. To make matters worse they used the name of father's company, he passed away 3 years ago and his company had ceased trading well before then. He certainly never advertised on there.

Whether or not the actual service is of value is unknown, the marketing techniques are underhand.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Bridebook is great!

Bride book is great it has everything you need in one place. I found the most beautiful venue to host my wedding 🙂

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Support

The online training was super helpful and very informative. The content was clear, practical, and really useful for our business. We gained valuable knowledge and feel we’re getting the best out of the training to support and improve our business.
Highly recommended Ellie.

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant!

This free app really helped me get started with wedding planning. The budgeting tool and the planning tool are particularly fantastic. I doubt feel any pressure to buy anything in app. It's been a fabulous help.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Really positive experience with Bridebook

Really positive experience with Bridebook. The support you get from their team is the best I we have seen out of any listing platform, and their prices are clear and transparent. A special shout out to Ellie, who has been absolutely amazing as a support.

August 13, 2026
Unprompted review

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