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Bridgestone Australia Reviews 

26,396
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,598 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally friendly staff and professional service provided during every single visit, noting that the team is always ready to help with any automotive needs. Many people also appreciate the highly competitive pricing, clear upfront quotes, and exceptionally great quality products available for their vehicles. Some reviewers were not happy with prolonged wait times and unexpected delays experienced during their scheduled store service appointments. A few other people also felt that communication could be significantly improved regarding scheduling issues, explanations, and overall service details provided.

What people talk about most

Service

Consumers find service to be a satisfying and reliable experience, frequently praising the friendly staff,... See more

Staff

Customers had positive experiences with staff, frequently noting that employees were friendly, highly... See more

Product

Clients share positive opinions on product quality, noting that the tyres feel great on the road and make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and helpful... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great deals on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took my Mercedes to Victoria Point to investigate a clunk noise when turning full left or right at slow speeds. It was obviously not an easy fault to identify but the guys didn't give up and kept work... See more

Rated 5 out of 5 stars

After another tyre shop was unable to locate a slow leak in my front left tyre, I took my vehicle to Bridgestone Coolaroo. Mohammad provided prompt assistance right away. Within minutes, the team disc... See more

Rated 5 out of 5 stars

Attention and guidance in my initial phone call. Clear quote followed Courtesy and good humour in follow up. The job was done, tyres cleaned, car ready and invoice as quoted. Bryan was competent,... See more

Rated 5 out of 5 stars

Easy online booking. 4 Tyres fitted and wheel alignment done in timeframe as indicated by staff member who booked me in when car delivered. Pricing competitive for chosen tyres.



Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Oil Change Service
  6. Wheel Alignment Service

Written by the company

The Bridgestone brand has a global reputation as the tyre industry market leader, renowned for producing quality products and being at the forefront of technology, innovation and continuous improvement. Bridgestone Stocks an Extensive Range of Tyres, Including Car, 4x4 and Truck Tyres. Find Your Nearest Dealer For Tyre Prices and Car Repair Services. Bridgestone Australia Ltd. Group (BSAL) maintains this reputation with a long-held tradition of excellence supported by a commitment to offering the highest quality products and services.

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Contact info

Promotion box for Bridgestone Australia

Australia’s Most Trusted Tyre Brand

High quality, safe and innovative tyres to keep you safe on the road

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Replied to 97% of negative reviews

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4.8

All reviews

(26,396)

1,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful Efficient Service

I had a tyre pressure alarm warning after travelling from Canberra to Sydney on a Friday evening. I rang Bridgestone at Marrickville as I assumed I had a slow leak puncture. They booked me in at 8:00 on Saturday morning. By 8:30 they had checked the tires and found all in order.
They declined payment as no fault found. I was so impressed with the efficiency and genuine good honest service I will be tempted to drive from Canberra for my next set of tyres. Amazing professional approach to good service. Could not give a higher recommendation. Steve May Canberra

September 26, 2026
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever. vehicle came out worst than it went in. Complained to local dealer. Tried to get on to head office but obviously they have too many complaints that they make it almost impossible to contact them. Tried on the web with their chat service and was asked to enter my credit card details. WHAT A USLESS SERVICE AND COMPLAINT DEPARTMENT. SUGGEST EVERYONE STAYS CLEAR OF THIS TERRIBLE COPMPANY THAT DOSEN'T WANT TO ADRESS THEIR PROBLEMS.

July 29, 2026
Unprompted review
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Lindsay. We appreciate you taking the time to share your feedback. We are sorry to hear your experience did not align with your expectations. Bridgestone Australia does not request credit card details to make contact. All our Customer Service contact details are on our website at www.bridgestone.com.au
We would like to hear more about your experience so we can investigate. Please provide details in the below secure link and someone will be in touch with you shortly. https://www.bridgestone.com.au/corporate/social-media-feedback

Rated 1 out of 5 stars

They broke the aircon vent on my car…

They broke the aircon vent on my car and then lied about it - and said it was broken before- as if I would not have noticed that… the new staff have turned it into a dodgy as outfit

September 8, 2026
Unprompted review
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Kevin,
we appreciate you taking the time to share your feedback. We are sorry to hear your visit did not align with your expectations. If you wish to speak to a customer care consultant about your recent purchase, please provide details in the below secure link and someone will be in touch with you shortly.
https://www.bridgestone.com.au/corporate/social-media-feedback

Rated 5 out of 5 stars

Great experience at Bridgestone Select

Great experience at Bridgestone Select, Tyre & Auto, Hawthorn, South Australia.

From the moment I rang I knew I was dealing with a highly competent professional. Natasha was friendly and knowledgeable and gave a clear and well-explained quote upfront.

I have been driving for over 40 years and it's only the second time that I have had a punctured tyre. When I went in I was greeted by Natasha, who confirmed what needed to be done. In 15 minutes my tyre was fixed and back on the car, ready for me to go.

She also provided me with a quote for tyres as mine were starting to wear and when needed I will certainly be going back.

It's so refreshing to have someone that is professional, efficient, and transparent.

Really appreciate it. Thanks Natasha.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

A tricky wheel alignment!

Massive thanks to the team at Winsor Gardens, and especially Raj for tackling the tricky wheel alignment on my 1978 VW Golf. If you've ever worked on one of these, you'll know it isn't a straightforward job! Always friendly staff and great service :)

September 14, 2026
Unprompted review
Rated 1 out of 5 stars

Had my car serviced at Bridgestone Tyre…

Had my car serviced at Bridgestone Tyre and Mechanical Rockhampton on 17th August. I had advised the manager to check for a noise i heard 2 days before service. Upon paying $1260 i asked manager was there any issues. He said couple things were noted, I asked him to explain that to me but he didn't know as the manager said he wasnt a mechanic. Upon speaking to the so called qualified mechanic who worked on my car he showed me milky fluid came from transmission...apparently. My car was fine to drive apparently. I trusted them. They never told me anything different. 7 days later my car was back at Bridgestone fluid everywhere. My car wasn't safe to drive. It was with them for 7 days over $2000 later my car now has transmission issues not driveable. I solely hold them accountable. If they had of found the real issue in the first place when it was being serviced I wouldn't be looking at possible thousands now to have my car repaired. As far as customer service with the manager during this period well there was none. I was contacting him asking what was happening with my car 😡

August 17, 2026
Unprompted review
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Jodee. Thank You for sharing your experience. We are aware our Regional Manager has been in contact with you to mediate a resolution with the store.

Rated 5 out of 5 stars

A big thank Bridgestone Armstrong creek

A big thank you to the guys at Bridgestone Armstrong Creek for their customer service. They let me know every step of the way what was happening and explained everything. Would recommend taking your vehicle to them and trusting that they will get the job done.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Bridgestone…

I would highly recommend Bridgestone Smithfield! Jamie was absolutely wonderful and provided such friendly, professional and helpful service.

Jamie did a fantastic job fixing my car and went above and beyond to make sure everything was done properly. I really appreciated the care and attention given to my car, and it was reassuring to know I was in good hands.

Thank you so much, Jamie, for doing such a wonderful job. Your excellent customer service and care really made a difference. I couldn’t be happier with the service I received from Bridgestone Smithfield.

I would definitely recommend Jamie and the team to anyone looking for honest, reliable and excellent service.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Guys

Thanks Guys
Excellent service and valve
Great team at Bridgestone ,good advice and service ,nothings a issue ,will bend over backwards to have you up amd motoring again
Thanks the team at Ellenbrook

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

selling low quality tyres with…

selling low quality tyres with expensive price. I got 4 tyres and run 23K and already worn out. My tyres are Bridgestone Ecopia.

August 22, 2026
Unprompted review
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Kabinda,
Thank you for your review.
Bridgestone aims to provide excellent products and services at all times, ensuring our customers drive away 100% happy. As such, we would like to learn more about your experience and the products you received. For us to further investigate the matter, please provide your contact details in the below secure link so that we may reach out to you directly:
https://www.bridgestonetyres.com.au/social-media-feedback
We will be in touch shortly
Thank you.

Rated 5 out of 5 stars

Thank you to the team for their amazing…

Thank you to the team for their amazing work and help. Lisa and Steven helped me to work my after pay out and helped me stay calm when I couldn't work out what was wrong. Thankyou to the fella's out the back for their work. I wouldn't go anywhere else to get my car fixed.

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

We took our car in to have a leaking…

We took our car into Bridgestone Select Tyre And Auto Wetherill Park NSW to have a leaking tube replaced. It was replaced but the workmanship was bad. As soon as we saw our car we could see that the rim had a big scratch on it that definitely wasn’t there before. It also had dried lubricant on the wheel and rim. The mechanic/service person couldn’t even be bothered to just run a wet cloth over it. It was obvious they don’t take pride in their work. We dealt with David, he was very helpful from the start and offered to repair the rim at no cost to us, however, this was going to take 3-4 days. We’ve decided to get it repaired elsewhere. Your service staff need to do better.

August 3, 2026
Unprompted review
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Tee.
Thank you for your review.
Bridgestone aims to provide excellent service at all times, ensuring our customers drive away 100% happy. As such, we would like to learn more about your experience and the service your received. For us to further investigate the matter, please provide your contact details in the below secure link so that we may reach out to you directly:
https://www.bridgestonetyres.com.au/social-media-feedback
We will be in touch shortly
Thank you.

Rated 1 out of 5 stars

Thank you so much for what your staff…

Thank you so much for what your staff did to my car, Friday Morning. I went to go get tyres for my car well thank you again to your incompetement saff that broke my car and I had to get my car tow home that friday from use. Not happy at all. My car was fine on taking it there. On take my car there I got a call from one if your safe saying we are sorry we dont know whats happen we think we have broken your car some how one very upset person on whats happen all I have done is cry thinking why how could this of happen, and all I got was we are sorry thats it. Only person I want to thank from your shop is the guy that drive me home that day sorry for crying to you.

July 31, 2026
Unprompted review
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Tanya, we appreciate you taking the time to share your feedback. We are sorry to hear your experience did not align with your expectations. We would like to hear more about your experience. Please provide details in the below secure link and someone will be in touch with you shortly. https://www.bridgestone.com.au/corporate/social-media-feedback

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