We rarely need to call on our maintenance contract but when we reported a minor drip from our boiler, Brookhouse Gas sent an engineer in quick time. He arrived promptly, identified the issue and came... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I hadn't realised that Brookhouse Gas could fit air conditioning units. The units have been in short supply due to increased demand but Nick came up and worked out a plan, sent an estimate and we were... See more
Company replied
At the time of contacting Brookhouse Gas Services Ltd. I was not a “ customer “ however we were aware of the extraordinary service provided when we had the mother in laws boiler serviced ( 22nd J... See more
Company replied
The engineers turned up on time, presented themselves professionally, they were polite and friendly. Same engineer has been a few times before so familiarity helps create trust. No mess, no fuss, job... See more
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Company details
Written by the company
We, Brookhouse Gas Services, were formed in 2003 by myself, Nick Woodward and my wife, Donna. I started out in the gas industry in 1980 as an apprentice with British Gas and now have over 42 years experience. We are a family run business with 15 employees including our sons, Alex and Dan and we are based in Harthill on the outskirts of Sheffield. We install, service and repair appliances that run on Natural Gas, L.P.G and Oil. We now have approximately 2000 households covered on Service Contracts offering repairs 365 days per year giving our customers peace of mind. Brookhouse Gas are proud to work with Worcester Bosch and Novuna to offer our customers a range of payment options for your new boiler and heating systems. Have a look at our web site for full details. Short of time? not wanting a salesman through your door when you need a new heating system? Brookhouse Gas offer an online quotation system to give you a guide price for your new boiler - it only takes 60 seconds.
Contact info
44a Union Street, Harthill, S26 7YH, Sheffield, United Kingdom
- 01909 771100
- enquiries@brookhousegas.com
- www.brookhousegas.com
5.0
Excellent
1K reviews
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Had mother in laws boiler serviced…
Had mother in laws boiler serviced today under her contract plan & as always a clean & tidy job, engineers were polite & courteous & explained clearly & precisely at the end what they did.
September 22, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thats great to hear Colin. Thank you
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Annual Boiler Service and as always…
Annual Boiler Service and as always professional and friendly.Been with Brookhouse Gas a number of years and always very happy with the service they provide.
Mr Purdy
September 22, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much for the wonderful review, Mr. Purdy! It’s always a pleasure to visit for your annual boiler service. We truly appreciate your loyalty over the years and are thrilled to hear you're consistently happy with our team. See you next year
Absolutely five star service
Absolutely five star service. Fantastic response to call out, staff very friendly and professional. Highly recommended - thanks Team Brookhouse 👏
September 21, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much for the five-star review! We always aim to be there when our customers need us most, so we're thrilled to hear you were happy with our response time and the team's professionalism. Thank you for the high recommendation from all of us at Team Brookhouse
We have used Brookhouse Gas for years
We have used Brookhouse Gas for the servicing of our gas boilers for years and used them for the quotation and subsequent installation of our current Worcestershire Bosch boiler.Whilst they were not the most competitive (but by no means the most expensive) the experience with Brookhouse became a no brainier in the final choice!We find all their engineers friendly polite and efficient and knowledgeable and this is complimented by the office based backup staff.All in all a first rate company that I heartily recommend.
September 18, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Morning Brian, Thank you so much for taking the time to leave such a detailed and thoughtful review! We truly appreciate your years of loyalty for your boiler servicing and installation. We always aim to provide a first-rate experience from our office team right through to our engineers, and knowing that value outweighed the price for you means the world to us. Thank you for heartily recommending Brookhouse Gas
Cant fault anything!
We recently had a new boiler fitted including a new radiator installation. Could not fault them at all, lovely lads, and left it really tidy. Even with all the drilling there wasnt any mess left behind. From a quote to install in less than 2 weeks excellent service throughout! Ive recommended them to everyone i know. Thanks again team Brookhouse.
September 16, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much Kel for the stellar review! We're thrilled to hear that you love your new boiler and radiators, and that the team got everything installed for you so quickly. We take great pride in leaving every home spotless, so it's wonderful to hear our lads nailed it. Thank you for recommending us to everyone you know—it means the world to the whole team at Brookhouse
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Minor problem fixed quickly and efficiently
We rarely need to call on our maintenance contract but when we reported a minor drip from our boiler, Brookhouse Gas sent an engineer in quick time. He arrived promptly, identified the issue and came back a couple of days later to fit the new seal. We have enjoyed consistently good service for over 15 years now and regularly recommend Brookhouse Gas to others!
September 9, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Morning Liz, Thank you so much for this wonderful review! Over 15 years, it has been an absolute pleasure looking after your home. We're so glad we could quickly resolve that minor drip for you, and we truly appreciate your continued trust and recommendations over all this time
10 out of 10 for service.
At the time of contacting Brookhouse Gas Services Ltd. I was not a “ customer “ however we were aware of the extraordinary service provided when we had the mother in laws boiler serviced ( 22nd January 2026 )
I spoke with Donna, a wonderful lady who arranged for an engineer to call, THAT DAY !
The equally wonderful engineer repaired and serviced my boiler at the same time.
I now consider myself to be a customer of the best heating company around and will continue to make use of their services.
Thank you Brookhouse Gas Services Ltd.
September 11, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much for this wonderful review! We are absolutely thrilled to welcome you to the Brookhouse Gas Services family. It’s fantastic to hear that Donna got everything sorted for you right away and that our engineer took great care of your boiler. Thank you for your trust and kind words—we look forward to looking after you for years to come
Annual Boiler Service.
Just had my annual boiler service. The engineers were efficient and friendly as always. I will always recommend Brookhouse Gas Services Ltd.
September 10, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Hi David, Thanks for the fantastic feedback! Hearing that our team is consistently efficient and friendly means the world to us. Thank you for always recommending Brookhouse Gas Services
Excellent!
Arrived on time, sorted issue quickly and efficiently and made no mess whatsoever. Excellent service!
September 10, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much for the fantastic review! We pride ourselves on fast, efficient service while leaving every workspace spotless. We really appreciate your recommendation
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Had a new boiler fitted
Had a new boiler fitted , Matt the engineer was brilliant and did a great job, on time, friendly and professional
September 8, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much for the wonderful review! We'll be sure to pass your kind words on to Matt—he always strives to deliver a brilliant, professional service. Enjoy your new boiler, and thank you for choosing us!
Arrived on time,clean and tidy,very…
Arrived on time,clean and tidy,very knowledgeable
September 4, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you for the wonderful review! We always strive to be punctual, thorough, and leave the workspace spotless. It was a pleasure working for you!"
Excellent service
Excellent service. Arrived on time. Job completed with out any fuss.
September 8, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much for the fantastic feedback! We're thrilled to hear that you were happy with the service and that everything went smoothly. We hope to work with you again in the future
Annual service of gas fire and boiler…
Annual service of gas fire and boiler completed today. Very professional and accomplished with friendly approach. Super local company.
September 7, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you David. Great to hear
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Thank you again for a caring service
Thank you again for a caring service. Simple job but just out of hospital and i didnt know how. Sorted me out the same morning and i took note! I am very grateful. Many thanks, would always recommend.
August 28, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Gillian. Hope you are recovering well
Brookhouse Gas excel again.
Once again Brookhouse Gas have excelled. The installation of our new air-con was superbly done. Staff arrived on time, were pleasant & very helpful. Work was done in a professional & considerate manner. After completion & leaving site no one would have known this work was done - our house was left spotless - THANK YOU!!
August 20, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Brilliant. You do not realise how good it makes me feel to read comments like this about the team. Thank you
Air conditioning as well as central heating!
I hadn't realised that Brookhouse Gas could fit air conditioning units. The units have been in short supply due to increased demand but Nick came up and worked out a plan, sent an estimate and we were booked in when they were able to acquire the appropriate units. Alex and Dan were prompt, efficient, courteous and friendly. They worked really hard and everything was left clean and tidy. Excellent - I would have no hesitation in recommending them.
August 24, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Oh thank you Sheila. Lovely to read posts like this
Annual service
As always excellent service and Jamie very helpful in resetting my thermostat to my home Thankyou
August 25, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thanks Judy
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Once again great service from…
Once again great service from Brookhouse . Arrived on time as arranged and service carried out efficiently and with no mess left at all . Same engineer (Mr M.B) really builds up trust and continuity. He was also very explanatory and thorough in going through the service procedure to another staff member that came with him . Always found this company very reliable and professional .
August 17, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
MB is training another new apprentice. Thank you for the lovely review
Excellent service fitting me a new…
Excellent service fitting me a new radiator, which looks great. 2 very nice polite guys. I've used this company before and can highly recommend them.
August 5, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Keith
It's good when the company arrives on…
It's good when the company arrives on time, they have been servicing my heating boiler for a few years now and the service they give is excellent.
August 12, 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Mrs Higgins
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