Bryant and Cairns Windows & Conservatories Reviews 8

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Window Installation Service

Written by the company

Industry leading Edinburgh installer of double glazing and conservatory extension products, including our Award Winning Solid Roof Conservatories, Home Extensions, Windows and Doors. With over 20 years in business, Bryant and Cairns Windows & Conservatories should be your first port of call for double glazing, new windows, composite doors, conservatories, conservatory roof replacement options, orangeries, extensions, sunrooms, garden rooms. We pride ourselves on the quality of home improvement we provide and supply, from our high quality windows, door and conservatory extension products through to the craftsmanship of our installations. We use our own tradespeople for total control at all times. Our teams of Architects, surveyors, installation managers, joiners, builders, plumbers, electricians, tilers and roofers at Bryant and Cairns Windows & Conservatories have been responsible for literally thousands of windows and conservatory extension installations in Edinburgh and the surrounding areas, so you can rest safe in the knowledge that you will be working with a highly professional team who are able to give your home the look it deserves. Bryant and Cairns Windows & Conservatories take pride in our communication with our customers, ensuring that you are kept informed from start to finish. You will also be delighted to discover that we take a low - key approach to sales, with our Product Specialists available to help people make their own minds up, in their own time. One of our designers will come and visit your home to carry out a detailed pre-survey - with a detailed quotation returned in no time at all. Give your home the look it deserves with Bryant and Cairns Windows & Conservatories.


Contact info

3.7

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you are looking for a replacement…

If you are looking for a replacement conservatory roof, don’t use this company. 1st November 2025(not the 1st leak)I came home to water running down a wall. It took almost 4months to ‘fix’ the leak. Christmas dinner was cancelled. Still waiting to find out when painter will come to repaint the wall.

November 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Exceptional Service from start to finish

We have just had a beautiful conservatory installed by Bryant & Cairns and we could not be happier.

Really super team, professional and dedicated to getting the job done to the highest standards.

Nothing was ever too much trouble and the project went extremely smoothly.

Thankyou for giving us a very special and relaxing addition to our home.

C & M

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

A room with a Sky View

We had a new glass conservatory roof fitted replacing original of 23 years (a polycarbonate)plus a new laminate floor .
The original was built by B&C plus double glazing to other windows the following year .We knew the quality and workmanship was lasting as out conservatory was still in great condition as indeed our windows.
Nothing has changed.
Great service came as scheduled and fitted expertly a quality product with a great finnish.
Many many thanks to Scot and Andy plus all the team .
A job very well done.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Would Recommend

We had used Bryant and Cairns many years before. Were they still good? We got a few quotes and felt that B and C came in with a price we felt comfortable with in comparison with one supplier that was just ridiculous. And then constantly contacted with a lower price. End to end we felt that our particular job was handled professionally and and queries satisfactorily covered. We were kept up to date with what what happening. The fitters turned up on time. Did a great job. Left the place clean and also advised that there was a small job outstanding that another team would finish off. That team arrived the next day ( only negative was no advice given they were coming). Again they finished this off and we were happy with the work.
End to end I'd have no hesitation in using Bryant and Cairns again.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great products, outstanding customer service

Having used Bryant and Cairns before and seen first-hand their service and products, we ordered doors from them last year. There were a few issues with one of the doors. To their credit, they did everything possible to resolve each issue, including some decisive steps that I’m reasonably confident that not a lot of companies would have considered. Everything is now resolved and we’re very happy.

It is inevitable that, on occasion, things go wrong - it’s how a company deals with them that gives a true picture of it and its values. Bryant and Cairns have really exceeded our expectations 99% of the time. We will happily use them again in the future.

March 26, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I am very happy with my new windows.The…

I am very happy with my new windows.The two men that fitted them were very friendly and helpful.They did a great job and left my flat clean and tidy.Thanks to the sales people and surveyor who were all very helpful.
Thank you.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Scrupulously honest. A rare find!

I contacted Bryant & Cairns after receiving a recommendation from a friend. I was a little anxious to start the process of finding the right double glazing company after a bad experience with a shutter company a few years ago, which left us £4000 out of pocket.

This experience couldn’t have been more different. When they called me back, they were really helpful, listened to the issues we had with being by the coast and our current sliding doors, and gave me great advice.
Very few companies will be so honest with you that it effectively rules out their business from getting your job, but it became obvious that the best solution for us isn’t something they carry, and they were scrupulously honest about that. Not every company I’ve contacted since were as honest!

Although we didn’t proceed with the job with B&C, I’ve already recommended them to another family member looking for UPVC French doors, as I think honesty like this deserves to be rewarded.

Thanks A!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

We had 12 windows and 2 sets of french…

We had 12 windows and 2 sets of french doors fitted. I have to say I am delighted with the job from every aspect. They turned up on time, worked well and completed on time, clearing up as they worked.
I would highly recommend Bryant and Cairns.

March 4, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look