After i ordered i received a text the next day asking if i was still interested in ordering something i already ordered. Andbi wish the discount codes would appear and apply itself instead of flipping... See more
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Ordered item 2 days ago. I received business questionnaire so I called BTO to verify when it will be shipped. Item was still at another warehouse. Hoping it gets here for next week cycle festivities.... See more
All good gear and selection but I am from Canada and I had 2 good orders with minimal customs but this last one charged me $41 for shipping at time of purchase and another (feddex) $87.93 at time of... See more
Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more
Company details
Information provided by various external sources
Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!
Contact info
United States
- www.btosports.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 1 month
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Ordered item 2 days ago
Ordered item 2 days ago. I received business questionnaire so I called BTO to verify when it will be shipped. Item was still at another warehouse. Hoping it gets here for next week cycle festivities.
After i ordered i received a text the…
After i ordered i received a text the next day asking if i was still interested in ordering something i already ordered. Andbi wish the discount codes would appear and apply itself instead of flipping back and forth
If I could give a Zero I would
If I could give a Zero I would. I ordered a simple oil change kit for my KTM that showed in stock! It is now taking 2 weeks to possibly get my kit per shipping notification. At no point did the company state 2 WEEKS FOR EXPECTED DELIVERY! Horrible service and when I complained they offered a 10% discount on MY NEXT ORDER! Like I want to wait on my next order this long! Go shop somewhere else!!!
I made the purchase however got…
I made the purchase however got cancelled right away after 10 when purchase was made. I didn't receive a reason, there's no email nothing just got cancelled. Not recommend buy accessories here. The worse experience ever..
I ordered the Fly combination jersey…
I ordered the Fly combination jersey and pants. Received about 5 sizes to small. Useless to me!
The gear and lettering is spot on…
The gear and lettering is spot on perfect. What is truly remarkable is that I placed my order on Tuesday afternoon, received a message that the order had shipped Tuesday night and it arrived Thursday afternoon. That’s customer service!
Expensive to get to Canada
All good gear and selection but I am from Canada and I had 2 good orders with minimal customs but this last one charged me $41 for shipping at time of purchase and another (feddex) $87.93 at time of delivery all for $131 Leatt elbow pads.
Amazing Customer Service
Accidentally ordered the wrong size. I spoke to Jessica and she was amazing and super kind. She helped make the return/exchange process really easy.
BTO is the best choice to shop
BTO is the best choice to shop! Great prices, fast shipping and great staff !!!
Great service and quick and easy
Great service and quick and easy
Always very good deals and clear…
Always very good deals and clear communication.
Love these guys
Love these guys! Always helps us when we need them without hesitation! Thanks Cole and team
Great Experience w/ BTO
So far I have had an EXCELLENT experience with BTO itself. I signed up for some e-mail updates and tried to get me to the sweet deals before Labor Day Sales dropped, I found some sweet deals, and saved around 40% ish or more on my order!! BIG ORDER btw, full gear set top to bottom, helmet, boots, all the goodies. Cole, from BTO, reached out to me afterwards and followed up with everything and made sure my dealings with them were swift, and comfortable! My order should be here tomorrow, and i can't be mad at them for any damaged products in the shipping, so I DID opt for the protection on the order. I have no reason as of yet to not recommend this company to my friends, family, and community!
September 8th 2026 edit —
Although I had asked for the order to but put into one box for easier shipping and easier for me to retrieve my packages, it was sent in TWO separate orders anyways. Sad. With that being said, u don’t even have the tracking order for my second package!! Woohoo! Paid for package protection, but I have to download an app to get my tracking number? Sad. Why didn’t my order just come in one box with one tracking number like we personally agreed on? Sad. Maybe I’ll get the rest of my order today.
Top notch customer service!
Went out of their way to make sure I got everything I needed and even threw in a FastHouse toddler riding set. That made for one damn happy 3-year-old! Prices were better than anybody else I checked, and the service was even better. No BS, no screwing around, just good people that know the off-road game and take care of their customers. Hard to beat that. I’ll definitely be back.
Your order process is pathetic
Your order process is pathetic. No communication as to the status of my order. The best you could tell me was it's in the que to be processed no estimate as to when or estimated delivery, absolutely nothing and I ordered last week.
This is one of the best retailers I…
This is one of the best retailers I have purchased from. They know what they are talking about and are very friendly. If they have what I'm looking for, I'm going to buy it from them in the future.
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