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Budget Windscreens Reviews 

3,695
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the repair service is exceptionally fast and that the prices offered are remarkably affordable compared to alternative market quotes. Many people note that scheduling an appointment is straightforward, and the team communicates clearly throughout the entire booking process. Consumers are also extremely pleased with the professional staff members who consistently arrive on time and complete windscreen replacements efficiently. Reviewers deeply appreciate the high quality of the workmanship, noting that technicians handle vehicles with great care and leave everything tidy. Buyers looking for reliable and affordable automotive glass solutions consistently recommend these dependable professionals to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the quick turnaround times and... See more

Staff

People report positive experiences with staff, highlighting that technicians are polite, friendly, and highly... See more

Price

Users describe satisfaction with price, finding rates significantly cheaper and more reasonable than... See more

Value for money

Consumers express strong satisfaction regarding the exceptional value for money and affordable pricing.... See more

Quality

Reviewers express high satisfaction and appreciation regarding the quality of the service and materials.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sevice all round from the first call to book my appointment to the engineer doing the work today the staff are polite, very knowledgeable and really customer friendly. Very Quick service and win... See more

Company replied

Rated 5 out of 5 stars

Fantastic. Got a few windscreen quotes which made me think about scrapping the car...but then I found Budget. Half the price of other suppliers..Amazing. Normally you would worry that a cheap price me... See more

Company replied

Rated 5 out of 5 stars

I contacted BW on New Year's Day and received a quote within minutes, and availability much sooner than I expected. It cost me half of what a well known competitor quoted me. Jim was lovely and did... See more

Company replied

Rated 5 out of 5 stars

I spoke to Gary at Budget windscreens got a good price for screen replacement and date for fitter to call,two days latter Derron arrived and fitted new windscreen who was very polite and friendly and... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Glass Repair Service
  3. Truck Parts Supplier

Written by the company

Who Are We? Budget Windscreens have been offering a professional and quality windscreen replacement service to our customers for over of 44 years, and have built our reputation by offering a bespoke service for the repair and replacement of all types of glass to any vehicle Cars, Vans, Trucks, Buses, Coaches, Diggers, Plant & Machinery if it has glass we can replace it. All work is carried out by mobile Service Units that come to you Working with some of the largest manufacturers and suppliers in the world of glass to the automotive industry we have developed and proven methods of supplying and fitting premier products for any make of vehicle including OE parts all installed to the very highest standards. We Offer an ADAS re calibration Service for vehicles with the latest Safety integrated systems such as automatic braking, lane departure warning, fog and radar detection. In addition to this we offer the removal/refitting of glass and specialize in Classic Vehicle Glass and offer a Nationwide coverage for our many fleet haulage and account customers

Price Promise if you can find a Genuine lower quote using the same quality of glass and materials simply forward it to us and we will do our level best to beat or match it for you.

Written by the company

We are committed to providing the finest Auto Glass Repair and Replacement Service Available Anywhere with over 43 years of trading we have decades of Experience for you to rely on.

Lifetime Guarantee for as long as you own the Vehicle

On all parts and materials

On all parts and materials
Over 43 years of trading you can rely on

Contact info

Budget Windscreens

Established Over 44 Years You Can Rely On Us To Serve You Right

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,695)

439 reviews in the last 12 months

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Rated 5 out of 5 stars

The guy I spoke to on the phone to…

The guy I spoke to on the phone to organise the fitting was completely honest about price, availability and fitting.
He made contact to advise and was polite and professional.
Think his name was Steve.
The guy that fitted the glass was fast, tidy and explained everything he was doing.
All in all great price and great team.

August 4, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you had such a positive experience with Budget Windscreens in Romford.

The gentleman you spoke to was indeed Steve, our Founder & CEO, so he'll be particularly pleased to hear your comments. Even after more than 44 years in the business, Steve remains very hands-on and believes strongly in giving customers honest advice on price, availability and exactly what they can expect from us.

We're equally pleased that our technician was fast, tidy and professional and took the time to explain the work being carried out.

Thank you for recognizing the whole team and for choosing Budget Windscreens. Your comments about our honesty, service and value mean a great deal to us.

The Budget Windscreens Team
Family Run • Trusted & Local Since 1982 ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Quick, Professional, and Great Value

The overall experience with Budget Windscreens was excellent. The technician arrived promptly, conducted himself with utmost professionalism, and completed the installation within 30 minutes. Exceptional service at a very reasonable price—I will certainly recommend them to others.

August 10, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you had such an excellent experience with Budget Windscreens in Woking, Surrey. It's great to know our technician arrived promptly, was professional throughout and had your new windscreen installed within just 30 minutes.

We're especially pleased that you found our service to be great value as well as fast and professional. Providing high-quality workmanship at a competitive price has been at the heart of Budget Windscreens for over 44 years.

Thank you for choosing us and for recommending Budget Windscreens to others. We really appreciate your support!

The Budget Windscreens Team
Quick • Professional • Great Value
Trusted & Local for Over 44 Years ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great service,Josh called to tell me…

Great service,Josh called to tell me arrival time,very polite and helpful and was fitted within the hour.No Dramas, very efficient service .would highly recommend this company.paid yesterday and fitted today.really pleased with the whole experience.

August 8, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you were so pleased with the whole experience. From paying and booking yesterday to having your windscreen fitted today in Esher, it's exactly the fast, hassle-free service we aim to provide.

It's also great to hear that Josh kept you informed of his arrival time and was polite, helpful and efficient, completing the replacement within the hour. We'll be sure to pass your kind comments on to him.

Thank you for choosing Budget Windscreens and for your recommendation. We really appreciate your support!

The Budget Windscreens Team
Fast • Professional • Hassle-Free
Trusted & Local for Over 44 Years ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Couldn’t fit window but was helpful and…

Couldn’t fit window but was helpful and pleasant would recommend to anyone having screen done

August 7, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you very much for your kind 5-star review! ⭐⭐⭐⭐⭐

Unfortunately, when our technician arrived, we discovered that the glass required was not the standard rear glass originally ordered, but was instead for an aftermarket Truckman top, which isn't available through our normal glass suppliers.

Although we were disappointed that we couldn't complete the replacement for you, we're really pleased to hear that you found our technician helpful and pleasant.

Thank you especially for still taking the time to recommend Budget Windscreens despite us being unable to carry out the work on this occasion. We genuinely appreciate your understanding and your fantastic feedback.

The Budget Windscreens Team
Trusted & Local for Over 44 Years

Rated 1 out of 5 stars

Totally useless

Totally useless. They brought the wrong glass twice, leaving my car un-drivable. They said they would give me compensation because I had to hire a car and then offered a third of my costs but after the second failure to fit the correct glass they just didn’t bother and wouldn’t respond to any of my emails. AVOID and go to professionals. I’m still chasing the money they promised to refund me.

July 31, 2026
Budget Windscreens logo

Reply from Budget Windscreens

We are genuinely sorry that your experience on this occasion did not meet the standards we normally provide.

Unfortunately, the replacement rear glass supplied for your vehicle was found to be defective. After investigating the matter with our supplier, it became apparent that further available stock appeared to be from the same faulty batch, meaning we could not safely fit the replacement as originally planned.

Our technicians subsequently returned and were able to refit your original glass as a temporary solution so that the vehicle could be used.

We acknowledge that the situation caused you considerable inconvenience and that our communication could have been better.

We have now refunded the full amount you originally paid to Budget Windscreens and have also paid the additional £150 goodwill contribution towards your hire vehicle costs that we previously agreed.

The hire vehicle was arranged independently and its cost and duration were not agreed with us beforehand, so the £150 was offered as a goodwill contribution rather than an acceptance of liability for the full hire cost.

While the defective glass supplied to us was outside our direct control, we recognize the inconvenience caused and have done our best to resolve the situation fairly.

We are disappointed that we were unable to provide the level of service for which Budget Windscreens is normally known, but we hope the full refund together with the additional £150 payment demonstrates that we have taken the matter seriously and honored the resolution we agreed.

Rated 5 out of 5 stars

Super happy with the service from start…

Super happy with the service from start to finish. Easy to book, staff is very responsive. The technician was absolutely brilliant, on time, polite and effective. Will definitely use them again.

August 6, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you were super happy with the service from start to finish. It's great to know you found the booking process easy, our team responsive, and our technician punctual, polite and professional.

We'll be sure to pass your kind comments on to the team. Hearing that you would definitely use Budget Windscreens again is one of the best recommendations we could receive.

Thank you for choosing us and for taking the time to share your experience. We really appreciate your support!

The Budget Windscreens Team
Trusted & Local for Over 44 Years 🚙💨

Rated 5 out of 5 stars

Guy was friendly and professional and…

Guy was friendly and professional and price was very competitive

July 29, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're really pleased to hear that our technician was friendly and professional and that you found our pricing very competitive. At Budget Windscreens, we work hard to combine great value with the high standard of workmanship and customer service our customers expect.

Thank you for choosing Budget Windscreens and for taking the time to leave us such positive feedback. We really appreciate it!

The Budget Windscreens Team
Trusted & Local for Over 44 Years 🚙💨

Rated 4 out of 5 stars

Quick ,tidy,and a good professional…

Quick ,tidy,and a good professional attitude. Will use them again

July 28, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review!

We're delighted to hear you were pleased with our service. Providing a quick, tidy and professional experience is exactly what we strive for, so it's great to know we met your expectations.

It's especially rewarding to hear that you would use us again—that's one of the best compliments we can receive.

Thank you for choosing Budget Windscreens. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very good

Very good, quick and responsive. The two fitters are fantastic man done a good job.

August 5, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review!

We're delighted to hear you found our service quick and responsive. It's especially great to know our two fitters did a fantastic job and provided the high standard of workmanship we always aim to deliver.

We'll be sure to pass your kind comments on to the team—they'll really appreciate the recognition.

Thank you for choosing Budget Windscreens. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service

Great service

July 30, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review!

We're delighted to hear you received great service. It was a pleasure assisting your business, and we're pleased we could provide the fast, reliable service that logistics companies depend on to keep their vehicles moving.

Thank you for choosing Budget Windscreens. We truly appreciate your support and look forward to working with you again whenever your fleet needs us.

Rated 5 out of 5 stars

The fitter he was first class 10 out of…

The fitter he was first class 10 out of 10

August 4, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review! We’re delighted to hear that our fitter provided a first-class service and earned a brilliant 10 out of 10. We’ll be sure to pass on your kind feedback. Thank you for choosing Budget Windscreens!

Rated 5 out of 5 stars

Amazing service and price so much more…

Amazing service and price so much more reasonable than many other companies out of there. Highly recommended!

July 29, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your wonderful 5-star review! We’re delighted that you were pleased with both our service and competitive price. Delivering professional workmanship and excellent value is exactly what we aim for. Thank you for choosing and recommending Budget Windscreens!

Rated 5 out of 5 stars

Excellent service

Excellent service, broke my windscreen on the Saturday and was fixed on the Monday. Gave me a call to say he was on his way. Lovely guy and very helpful thank you so much!

July 27, 2026
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Reply from Budget Windscreens

Thank you for your fantastic 5-star review!

We're so pleased we could get your windscreen replaced quickly after it was damaged. We know how stressful a broken windscreen can be, so we're delighted we could have you safely back on the road by Monday.

It's great to hear you appreciated the call before arrival and the friendly, helpful service from our technician. We'll be sure to pass your kind words on to the team.

Thank you for choosing Budget Windscreens. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Highly recommend this company!

Fantastic next day mobile service and great price.
Fitters were friendly and professional and even hoovered all the glass out of my daughter’s car. Would definitely recommend them!

July 30, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review and recommendation!

We’re delighted that you were pleased with our next-day mobile service, competitive price and professional fitters. Taking the time to remove all the broken glass is part of making sure your daughter’s car was left clean, safe and ready for the road.

Thank you for choosing Budget Windscreens!

Rated 5 out of 5 stars

Great service

When my passenger window was smashed I reached out to Budget Windscreens for a replacement quote. Would highly recommend, they were able to offer a quote far better than other competitors. Booking was simple and the appointment was arranged for next day. On the day the technician Josch called to advise he was on the way. Once he arrived, he explained the process clearly and got to work. A short time later, he had finished and an excellent job he had done. He was able to clear 99% of the broken glass in the car which was nice and the window was fitted perfectly. Overall, he was polite and friendly - a credit to the company. The whole thing couldn't be better, would definitely use again!

July 30, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that you had such a positive experience from your initial enquiry right through to the completed installation. It's great to know we were able to provide a competitive price, arrange a next-day appointment, and make the whole booking process quick and straightforward.

We're especially pleased to hear that Josch looked after you so well. We'll be sure to pass on your kind comments to him. Taking the time to explain the work, arriving when promised, completing a high-quality installation, and clearing away as much broken glass as possible are all part of the service we aim to deliver.

Thank you for recognising Josch's professionalism and for describing him as a credit to the company—it means a great deal to us. Your recommendation and support are truly appreciated.

Thank you for choosing Budget Windscreens. We look forward to helping you again should you ever need us in the future.

Steve Church
Budget Windscreens
Established 1982 – Over 44 Years of Excellence

Rated 5 out of 5 stars

Amazing company and staff all round. 100%

Great sevice all round from the first call to book my appointment to the engineer doing the work today the staff are polite, very knowledgeable and really customer friendly. Very Quick service and window replaced ASAP. Wpuld recommended this company 100% in the future. Price is paid was way cheaper then other quotes I found online and with no compromise on quality at all. Infact my new screen is better than the old one. Thanks to everyone I spoke to and dealt with, perfect interaction throughout this process

July 30, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you so much for taking the time to leave such an amazing 5-star review! ⭐⭐⭐⭐⭐

We're absolutely delighted to hear that you had such a positive experience from your very first phone call right through to the completion of your windscreen replacement. Providing friendly, knowledgeable service and keeping our customers informed every step of the way is something we pride ourselves on.

It's fantastic to know that you found our price to be significantly more competitive than other quotes, without any compromise on quality. Hearing that your new windscreen is even better than the original is wonderful feedback and exactly what we aim to achieve.

Thank you for your recommendation and your kind words about every member of the team. We'll be sure to pass your comments on to everyone involved—they'll be delighted to hear them.

We truly appreciate your support and thank you for choosing Budget Windscreens. We look forward to helping you again whenever you need us in the future.

Steve Church
Budget Windscreens
Established 1982 – Over 44 Years of Excellence

Rated 5 out of 5 stars

Great price

Great price, punctual arrival and great service

July 23, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you found our service quick, reliable and competitively priced. Providing high-quality workmanship at great value has been at the heart of Budget Windscreens for over 44 years.

Thank you for choosing Budget Windscreens. We really appreciate your support and look forward to helping you again should you ever need us in the future.

Steve Church
Budget Windscreens
Established 1982 – Over 44 Years of Excellence

Rated 5 out of 5 stars

Great Service and Price

Quick and reliable, great price

July 28, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear you found our service quick, reliable and competitively priced. Providing high-quality workmanship at great value has been at the heart of Budget Windscreens for over 44 years.

Thank you for choosing Budget Windscreens. We really appreciate your support and look forward to helping you again should you ever need us in the future.

Steve Church
Budget Windscreens
Established 1982 – Over 44 Years of Excellence

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