Had to call customer service several times. Each time they picked up right away and each representative was as helpful and friendly as the last. Not to mention patient because the reason for multiple... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The sign EXCEEDED my expecations. High Quality material, excellent colors and quick delivery. I will definately use this again and have already referred others. I was particuarly impressed by the soli... See more
This was a very easy process, BuildASign was very responsive and quickly made the proof updates we requested to our personalize flag. They were received quickly and look great. We're pleased with the... See more
I LOVE that I was able to have a team member review my design file just by submitting it while it was in my shopping cart! That gave me the confidence to order my large format banner, knowing it was t... See more
Company details
- #38 of 53 best companies in Prints and Signs Store
- #48 of 59 best companies in Digital Printing Service
- #33 of 40 best companies in Print Shop
Written by the company
BuildASign is a trusted leader in online custom printing, helping businesses, organizations, and individuals create high-quality signage and marketing products with ease. Since its founding, BuildASign has focused on making professional printing accessible through intuitive design tools, a wide product selection, and dependable fulfillment. Customers can create custom signs, banners, flags, decals, business cards, promotional products, and more — all designed to help messages stand out in any environment. What sets BuildASign apart is its commitment to quality and customer experience. From durable materials and vibrant printing to fast production options, every order is crafted with care and attention to detail. Whether customers choose to design their products themselves using online tools or work with professional designers, BuildASign offers flexible solutions to fit every need. The company also prioritizes service, offering knowledgeable customer support to assist throughout the ordering process. With millions of products printed and shipped nationwide, BuildASign continues to be a reliable partner for businesses of all sizes, schools, nonprofits, and individuals looking for custom signage they can count on. Every order reflects BuildASign’s mission to deliver dependable quality, value, and peace of mind.
Contact info
11525-A Stonehollow Dr STE 120, 78758, Austin, United States
- 1 800-330-9622
- service@buildasign.com
- www.buildasign.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
September 2, 2026
Great custom product that will last for…
Great custom product that will last for years.
August 25, 2026
Business magnet for my vehicle turned…
Business magnet for my vehicle turned out great. The process was simple and the shipping was quick. I will be ordering more. Thank you.
August 24, 2026
Very Disappointing, Unsatisfactory Work
They held the order for verification, I verified the order and it wasn't right! I sent them a picture of the order and what I received. There is no way anyone did a quality check before they were sent out. Key parts of the sign were totally missing, another sign didn't follow yhe design at all, and the last sign was supposed to be double sided and wad made into 2 seperate signs. None of the signs in the order were correct, not a single one. I paid $65 for expedited shipping for signs for my business that aren't correct. I needed them for a reason, yet I am still waiting to get a response back from my email. Very disappointed. I would not recommend.
August 25, 2026
The sign was ok
The sign was ok. You could put instructions and a very cheap squeegee in the box.
August 26, 2026
Personal assistance with the order.
September 1, 2026
Always easy peasy
September 1, 2026
Great magnets at a great price
The design tool is really easy to use and lets me make exactly what I need, and the wide product selection makes it easy to find sizes and types of material that fit where I need them.
September 1, 2026
Easy ordering
We've ordered from Build-A-Sign before and received exactly what we ordered and expected.
September 1, 2026
This was a very easy process
This was a very easy process. I really enjoy uploading my designs and ordering
September 1, 2026
I haven't received the yard signs I…
I haven't received the yard signs I ordered. They were due August 17th.
August 10, 2026
Reply from BuildASign
Thank you for taking the time to share your feedback with us. We're sorry to hear your yard signs still haven't arrived, past the August 17th delivery date. We understand how frustrating that must be when waiting for a package. We weren't able to locate any previous contact from you regarding this issue, and we'd really appreciate the opportunity to make things right. At your soonest convenience, please reach out to our Customer Love Team by phone at 800-330-9622, or email us at service@buildasign.com with your order details and we'll be happy to check on the status of your order.
very patient customer rep who walked me…
very patient customer rep who walked me through the process of placing my order. I'm 75 and not very good with technology. She was must kind and patient.
August 28, 2026
Order process was easy
Order process was easy. Was able to submit our art work and set it without any issues. Production started quickly and we received our flag 3 days before the estimated date when we started the order.
August 24, 2026
Very professional customer service
Very professional customer service. The logo I had uploaded was incorrect; the customer service was able to put a stop on the order to allow corrections. The best part, the sign was still on time with the corrected logo.
August 23, 2026
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