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Bumblebee EV Reviews 1,887

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 790 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the entire process smooth and stress-free. The service is frequently described as efficient and well-organized, with many appreciating the clear communication and regular updates provided throughout the installation. People are particularly impressed with the quick and tidy installation process, often noting the care taken to clean up afterwards and the expertise of the installers. However, some customers also noted issues with product compatibility, receiving incorrect charger models, or experiencing poor communication and customer service. A few other people also felt that the post-installation support, such as guidance on how to use the charger or follow-up calls, was lacking.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often praising the quick, efficient, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the installation process as... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the friendly, helpful, and... See more

Product

People report ambiguous experiences with the product, with some reviewers praising the charger itself as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very quick and professional service.Always kept me updated regarding the install and what's involved. Luke and Mark kept me updated through the process. Charger delivered in a couple of days then ins... See more

Rated 5 out of 5 stars

I had my EV charger installed today from Bumblebee and everything went to plan. The guys installing it were very informative and explained everything they were doing and if it was to my satisfacti... See more

Rated 5 out of 5 stars

Ryan was extremely polite, respectful of my property and installed the EV charger with such expertise I was shocked by how neat the cabling was fitted! You can barely see it. He explained how to... See more

Rated 5 out of 5 stars

Very easy to set up the installation. Members of staff very helpful and knowledgeable about the different chargers and what would be best for what we required. A very smooth and fast process. Highly r... See more


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Installation Service
  3. Technical Service

Written by the company

The fastest growing network of electric vehicle charge point installers, covering the United Kingdom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent from start to finish

From the initial contact everything went smoothly and happened as expected. Knowledgeable staff at every point.Engineer arrived to install charging point on time and kept me upto date and then helped me to set up the app and made sure I could connect it correctly and that the charging began. Very happy from start to finish well done Bumblebee

June 8, 2026
Rated 3 out of 5 stars

EV charger installation.

The charger that they specified was not sent, a different model was supplied, it should have been tethered and they sent an untethered one, this was replaced. The courier caused one full day and two half days waiting for delivery and they had to be contacted to confirm delivery. However, we were impressed that it only took one hour thirty minutes to conceal the power cable between our ceiling and floorboards in the hall. The two technicians were pleasant and professional and completed the job in under 4.5 hours and this was a non standard installation

June 12, 2026
Rated 5 out of 5 stars

Helped me with the new app on my phone. Brilliant!

From when I got my date and for my installers for my charger, everything as absolutely brilliant!
I unfortunately have aphasia so I’ll try what I can do to help with review.
The two lads did for the installers. I can’t say nothing at all. They were both great.
They told me everything that I needed.
The service was bang on!

June 4, 2026
Rated 5 out of 5 stars

Buying an EV charger

I had great support from Mark Cunningham who quickly remedied a financial error I had made ensuring the additional money was returned promptly to me. Mark was very helpful in talking me through the steps involved to buy the appropriate charger.

June 1, 2026

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