Bush Support Reviews 

Having purchased a Bush 50 Inch 50UT24SB Smart 4K UHD HDR LED TiVo Freely TV for main viewing, as well as a Bush 43 Inch 43UT24SB 4K UHD LED TiVo Freely TV for the bedroom from Argos, I find neither to be of the standard I expected. The TV's constantly drop WiFi connection every couple of days, and this means performing (at least) a soft reset, having to unplug, drain the power and leaving for 10 seconds before plugging in again and starting over. One dodgy TV may be a glitch, two of them tells me the products are rubbish, this opinion is also borne out by the TV's being different sizes. I had contacted Bush Support within three days of my first purchase but somehow I end up getting emails from Argos Support. Argos Support have lost photographs I had sent using a link supplied by Bush Support. This has been the worst possible experience with both Bush and Argos and I very much doubt I would purchase/use either again! To use these TV's I have been forced to use an aerial connection, something I hoped I had seen the last of with these TV's (allegedly) being Freely!

Do NOT buy Bush HEAT PUMP tumble dryer bought a Bush TDT19HP 9KG Heat Pump Tumble Dryer - White bought in July 25, by November 25 it was showing error codes spoke to bush support which was completely useless, even though it was under guarantee. Did a hard reset myself several times and it started working again until now October 26. now completely dead. It was a terrible drier and took AGES to dry clothing. The government all want you to have heat pump and I regret it. Luckily you can still buy vented till January 27 and I have just bought a vented tumble drier (bloomsberg) which dries my clothing in half the time of the BUSH. The Bush Tumble drier less then 18 months old is going to the dump - So regret this purchase

We bought our tall Bush fridge freezer (180cm) about 3 years ago, and almost from the start the fridge began dribbling over the shelves and into the veg drawer. Since then it has got worse: we clear the drain hole, break off the huge blocks of ice that accumulate quickly along the back wall, and now put a grid in the bottom of the veg drawer because the flooding ruins the vegetables in no time. It’s a disgusting piece of presumably British engineering which belongs in the fifties when everything in the kitchen leaked. Bush is owned by Sainsbury’s.

I purchased a bush 4k led 50 inch TV, and it only lasted three years, long enough to be well past the warranty, but literally half the expected lifespan of a TV under the uk consumer rights act of 2015.

The TV has gotten regular but not particularly heavy use, and has stayed in one location since purchase, it's received no bumps/damage, and has only ever been cleaned by microfiber cloths and no liquid, yet, the screen is entirely distorted with verticle lines.

Argos only provide a year warranty, I knew there was no hope in getting a replacement, even with the consumer rights act stating 6 years is the average expected lifespan of a TV.

So instead, I reached out to Bush in hopes they could help me figure out what was wrong with it, I can't afford a replacement so I was hoping it could be repaired.

At first they were very professional and helpful, and gave me some steps to try, however, as soon as they found out that it was past the 1 year warranty they refused to provide any tech support at all.

"Unfortunately due to this product being outside of the warranty period provided by Argos we are unable to proceed any further"

Bare in mind, I wasn't asking for a replacement, or refund, that would be aimed towards the retailer.

I was contacting the people who made my tv, to help inform me of what was wrong with said tv. I was requesting tech help and diagnostic for a faulty product.

That, is entirely removed from the store I bought it from, or the fact that the year warranty had expired, I wasn't asking for warranty help, or a replacement. I was asking for tech help, from the company that sold me a TV that lasted half the expected lifespan of a TV.

I will never buy another Bush product again, and will warn others away too.

If you want to press the YOUTUBE button and watch a TV channel instead, a BUSH Smart TV is for you!
It drives me crazy and I wish I had never bought it!

Iv had two of these bush tvs now as I stupidly bought cheap . The first one lasted about three years and then the screen went black leaving only the sound, ok. The second I bought about two years ago and it’s a nightmare, constantly freezes and you have to unplug and plug it back in . Now it doesn’t respond to remote for hours at a time and iv tried everything to repair, eg changed batteries , cleaned inside remote . The strange thing is sometime it will work fine but iv just put it on there tried for an hour to change channel thinking it might come on soon and had enough . This is the worst tele iv ever bought and not even close. Iv a Sony downstairs and that’s never missed a beat in ten years where’s iv had two bush ones in five years , my fault for buying cheap tat I suppose

We have a bush tv & we have constantly had trouble with it. IT IS TOTAL CRAP

DO NOT BUY A BUSH TELE. THE HOME SCREEN WHERE YOU SELECT NETFLIX, OR PRIME TV IS RAN BY TIVO BULLSHIT AND ITS ALWAYS DOWN OR HAVING ISSUES AND YOU CANT WATCH TELE. ITS AN ABSOLUTE PILE OF SHIT. STAY WELL CLEAR

I bought the Bush 55 Inch Smart 4K UHD HDR LED TiVo Freely TV in late 2024. As soon as it was opened and set up the screen looked streaky and not clear. The TV was rarely used as we don't really use the room it was in. Fast forward to now.... the TV is completely dead! I had it checked and the circuit board is completely burnt out, even though the TV was hardly used. It will cost more to fix it than the actual price I paid for it so in the skip it will go.... I'm very disappointed with this and I will never buy another bush product again. The reviews are pretty grim and I regret not reading reviews and researching more before purchasing the TV but it's an expensive lesson learnt!

Shoddy. Passed from tech support to customer service to shop ( 20 miles away ftom me). A faulty cd player within warranty. Purchased online. CS have date etc of my purchase on record but as I don't have an order no. told me to take it to the shop where I did c& c where they MIGHT have my order no from 10 months ago. Bush/Argos. I'd recommend people steer clear from this type of company. I thought they had the longevity to trust. Wrong. I have bought an unusable product.

I purchased a Bush Cyclone System bagless vacuum as a backup for my Henry vacuum which is too heavy to lug up and down the stairs. The extendable pole is VERY short and I am only 5ft tall so I found it aches my back when I vacuum as I have to keep stooping over it. As I was looking for a replacement extension pole and scouring the internet putting in all the relevant details etc, I was directed to several sites, chose one and did the measurements etc but on receiving the item it did NOT fit. I was very annoyed at the amount of wasted time spent searching for this. I would advise people to be careful when ordering replacement parts because even though they claim that the parts will fit, they are wrong. I have never had a problem with any of my previous vacuums and cannot understand why Bush made this one suitable only for a child's height. It is extremely difficult to contact Bush and that is why I have only given a one star.

unable to contact customer support but was referred to Argos, because my feedback did not fall into prescribed categories I could not leave my comments

i bought a bush under counter fridge in May . 1 month after the purchase it started leaking water on my kitchen floor . i have complained already , i want this defective fridge taken away from me. The little reservoir at the back took a month to fill , therefore i conclude that evaporation did not work from the very first day when i received the fridge, and took a month to fill and then to overflow. ref : 114 502 042
the fridge is still running water , i am 88 and dangerous to me with slippery floor. I have taken photo at different dates and i can provide them

Absolute waste if money, dont do it simple.

I got a 50 inch from argos the remote didnt work the tv didnt work properly just a blank screen. I took it back im waiting my refund and got a 50 inch samsung more expensive but it works perfectly. Staff at argos very helpful.

Poor product TV now freezing when switched on for about 2 minutes. Very poor connection with internet need to wait about 6/7 minutes before the TV says hello to the internet. Picture and sound are acceptable however. Would I buy this make again? no way

Ordered a Bush washing machine through Argos. The washing machine is faulty and leaks water all over the kitchen floor. I emailed and explained the issue and they refused to replace it. They stated they could fix the issue for a fee. No consideration of consumer rights act, and the machine itself has a guarantee of a year. Will never buy a bush product again. I have had to spend £200 getting my floor replaced in the kitchen due to the water damage. Ordered the machine in January and it’s now August, no apology or anything.

I bought a bush Fridge freezer in 2025 from Argos
The door shelves have collapsed and broken and try as I might I can’t replace them … disgraceful customer service !!!!

Don't waste your money.

( supposedly) Cheap tv giving ( supposedly ) good quality.

Once its been on for a while its 'ok' , but its the frustration of waiting for it to 'warm up' & often picture freezing if you try to change channel during this time.

Bush gives you a reset procedure, but that only lasts a sort time.

I should have known better, £165 for a 40in Bush TV.
This is without doubt the worse TV I have ever owned, my fault I know "buy cheap buy twice".
The remote/TV constanly freezes and the remote has a mind of it's own.
I'm quite confident that I'll get nothing from Argos as they use a third party insurance company to handle issues.
Do yourself a favour and spend more and get a decent TV, Bush are low price and very low quality, AVOID.