Buzz Bingo - Bexleyheath Reviews 17

TrustScore 4 out of 5

4.1

28-70 Broadway, DA6 7RB Bexleyheath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always a pleasant night at Bexleyheath Buzz Bingo. The staff are really helpful, Jilly, Colin, Steve and the manager. The only gripe I have is the toilets really need updating as they are not clea... See more

Company replied

Rated 5 out of 5 stars

Loads of fun games I've always seen games like huffnpuff but didnt know we're to play until I saw that buzz bingo had it very nice staff aswell very helpful and quick with answering my questions would... See more

Company replied

Rated 1 out of 5 stars

Terrible visit to the Bexleyheath club yesterday evening. Very disappointed with the prices and the staff. The caller was very fast and we asked if he could slow down a little, but he didn’t. It seems... See more

Company replied

Rated 5 out of 5 stars

Great staff . Good food . Entertainment sometimes. Allways some where to sit . Prizes are good as well .

Company replied


Company details

  1. Bingo Hall

Written by the company

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Contact info

  • 28-70 Broadway, DA6 7RB, Bexleyheath, United Kingdom

  • 2082980910

4.1

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love buzz bingo

I love buzz bingo

January 27, 2026
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi Siobhan,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Rated 5 out of 5 stars

My buzz bingo experience

Loads of fun games I've always seen games like huffnpuff but didnt know we're to play until I saw that buzz bingo had it very nice staff aswell very helpful and quick with answering my questions would recommend %100

October 13, 2025
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hello Henry,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our selection of games, especially Huff N Puff. It's great to know that our staff was able to assist you quickly and effectively. Your recommendation means a lot to us, and we're delighted to have provided you with a fun and enjoyable experience. We look forward to welcoming you back to Buzz Bingo and The Slots Room Bexleyheath soon!

Best regards,
Mark
Customer Reviews Team

Rated 4 out of 5 stars

Very friendly and helpful but rezlly…

Very friendly and helpful but rezlly too many vouchers and offers at once

September 7, 2025
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi there,

Thank you for taking the time to leave us a review and I hope you are doing well.

It is great to hear you are enjoying your time in our Bexleyheath club, that is all we could hope for!

We will continuously strive to provide the best variety and promotional offers possible to our players.

Thank you again for your review and have a great day, best of luck for the future!

Kind Regards,
Tia
Customer Reviews Team

Rated 5 out of 5 stars

Friendly experienced staff

June 27, 2025
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi Zuzanne,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Rated 5 out of 5 stars

Always very helpful

Always very helpful and friendly

April 8, 2025
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi Lisa,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Rated 1 out of 5 stars

Terrible visit to the Bexleyheath club…

Terrible visit to the Bexleyheath club yesterday evening. Very disappointed with the prices and the staff. The caller was very fast and we asked if he could slow down a little, but he didn’t. It seems like money and the electronic cards are the only thing they are interested in. Very sad for the rest of us who like the paper book version. Now looking for another club to join.

April 6, 2025
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi there Nicola,

Thank you for leaving us a review.

Good or bad, we always use these to try to improve our services that we provide.

I am sorry to hear about your experience when visiting our Bexleyheath club.

I will certainly pass this over to the relevant people for this to be reviewed.

I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.

Kind regards,
Tia
Customer Reviews Team

Rated 4 out of 5 stars

Greatest social event with reasonable…

Great social event with reasonable prices.

February 20, 2025
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hello Ann,

Thank you for taking the time to share your feedback and for giving us a 4-star rating!

We're thrilled to hear that you had a positive experience at Buzz Bingo Bexleyheath and appreciated our prices.

Your insights are incredibly valuable to us as we strive to provide the best possible experience for all our guests. If there's anything specific you think we could improve or any suggestions you have, we'd love to hear them, you can reach out via the Contact Us page on our website.

We're always looking for ways to enhance our services and ensure that every visit is enjoyable.

We hope to welcome you back soon for more fun and excitement!

Kind Regards,
Tia
Customer Reviews Team

Rated 5 out of 5 stars

Been so often they know what I require…

Been so often they know what I require without asking

October 8, 2024
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Good morning Thomas,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 5 out of 5 stars

Great staff

All the staff are very friendly and helpful no matter what the issue is

October 24, 2024
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Good morning Jayne,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 5 out of 5 stars

Your made to feel welcomed

Great staff . Good food . Entertainment sometimes. Allways some where to sit . Prizes are good as well .

September 22, 2024
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Good morning Susan,

Thank you for taking the time to leave your review.

It is great to hear you have enjoyed your time with us in the Bexleyheath Club.

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Tia
Customer Reviews Team

Rated 1 out of 5 stars

We really didn't enjoy the evening

We really didn't enjoy the evening. Beer was warm and when brought to our table without glasses, just a jug and was told the other beer was not avaiable. We then asked for a diffrent one. After 20 min went to ask for glasses was told they would get to me after serving all 8 other customers i was told the beer i ordered the diffrent one and that they wo t help me until I settle the 47p diffrence. I then proceeded to give the lady a pound and was ready to leave at this point. We already paid for the enitre evening and waited for our food that was as dissappinting we got very dry burgers and when we asked if we could have some viniger or tomato sauce we were told that would be 50p each. I understand that all establishments are struggeling but this just made my husband angry in the way we were treated. Dont think well go back just wanted to have some fun.

July 2, 2024
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi Olivia,

I hope this message finds you well.

Thank you for taking the time to leave a review. I am sorry to hear about your recent experience with us.

We are committed to providing exceptional customer service, and it is disappointing to learn that we did not meet your expectations during your visit.

To help us improve, we would appreciate any specific feedback you can provide. Please use our contact form located under the 'Help' section on our website. Your feedback will be reviewed internally to ensure we enhance the customer experience at our Bexleyheath club.

Kind regards,

Mark

Customer Reviews Team

Rated 5 out of 5 stars

Always a pleasant night at Bexleyheath…

Always a pleasant night at Bexleyheath Buzz Bingo. The staff are really helpful, Jilly, Colin, Steve and the manager.
The only gripe I have is the toilets really need updating as they are not clean at all and could do with some costic soda. I think you will find quite a few people moan about the toilets but nothing gets done about them. Toilets should smell nice but these toilets do not and sometimes there is very little soap in the containers to be able to wash your hands properly.
It would be so nice if the toilets were clean. Please update them as Buzz Bingo is not short of money and should consider the people who actually attend there.

July 1, 2024
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi Yvonne,

I hope you are well.

Thank you for taking the time to leave us a review for our Bexleyheath Club.

I’ll ensure to pass this feedback over to the team within the club. We always aim to provide outstanding customer service in our clubs.

Good or bad, we take all feedback on board to offer a better service in future. We're always reviewing our club facilities to implement improvements where feasible. I'll ensure this feedback is provided to the relevant team for you.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Rated 4 out of 5 stars

Speedy to sort the issue

Have fast customer service

April 13, 2024
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi Martin,

Thank you for your review.

It’s great to hear you are satisfied with our Customer Service, we do try to resolve any issue as quickly as we can.

Good luck on the site.

Kind regards,

Claire

Customer Reviews Team

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, always make you fill welcome like Barry Colin

April 4, 2024
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Hi Douglas,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team. We pride ourselves on providing outstanding customer service; I'm glad to hear you've experienced this when visiting!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Rated 5 out of 5 stars

Great atmosphere and great staff

Great atmosphere and great staff, great place for a night out in a relaxed surroundings. 5 stars all round

February 26, 2024
Unprompted review
Buzz Bingo - Bexleyheath logo

Reply from Buzz Bingo - Bexleyheath

Good morning Stephen,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

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