All the staff are extremely helpful and polite. They are very knowledgeable about enquiries regarding pricing and times. They are also very welcoming and treat you with the greatest respect. They make... See more
Company replied
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See what reviewers are saying
Love this bingo Hall always made to feel welcome. The slot hosts are very active aswell especially on a Wednesday evening. Always helpful and very thorough when they are cleaning the machines.
Company replied
ONLINE ONLINE, Worst site I’ve ever played, If you opt into a promo and get free spins and after wager so much what you win, yes that fine and you seem to win till that wager over and play with cash... See more
Company replied
Everyone is so friendly. ALL the staff are polite, always with a smile on their faces. They must be happy in their work and that vibe rubs off on others. They are a great team. The place is alw... See more
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Tong Street, Weaverthorpe Retail Park, BD4 9RD, Bradford, United Kingdom
- 1274688852
4.0
Great
31 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disgusting place bad manager Andy…
Disgusting place bad manager Andy shouting at customers, rude young girls on counter Disgusting place
December 12, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hi L M,
I hope you’re well.
I am sorry to hear of any issues regarding your visit to our Bradford Club.
Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as email and live chat which are all outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Mark
Customer Reviews Team
Cleanliness of ladies toilets
The ladies toilets in the club, are a disgrace, one tiny hand dryer. No paper towels. Staff don't seem to want to know.
September 18, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Nancy,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our Bradford club.
I will certainly pass this over to the relevant people for this to be reviewed.
I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.
Kind regards,
Tia
Customer Reviews Team
Staff are really lovely freindly &…
Staff are really lovely freindly & helpful
September 5, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hi there Mandy,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Bradford club, they work really hard to ensure they give a great experience!
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Meeting friends trying to win big money
Meeting friends trying to win big money
September 14, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Trish,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. It is always lovely to have a win but I am also glad our club provides a social aspect for you too.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
All staff are friendly and welcoming
Everyone is so friendly. ALL the staff are polite, always with a smile on their faces. They must be happy in their work and that vibe rubs off on others. They are a great team. The place is always clean, staff go round clearing tables regularly, the callers are clear. It's just a very enjoyable evening when I go to Tong Buzz. Well done team, you are the best. 💞
August 21, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Jayne,
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy your visits to Buzz Bingo and Slots Room Bradford Tong Street.
Our team takes great pride in creating a welcoming and friendly atmosphere, and it's fantastic to know that their efforts have made your evenings enjoyable.
We appreciate your kind words about our staff and the cleanliness of our venue.
Your support means a lot to us, and we look forward to welcoming you back for more fun and memorable experiences!
Kind regards,
Mark
Customer Reviews Team
Very efficient friendly staff all round…
Very efficient friendly staff all round Great experience!!
August 17, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hello Mr Tscherniga,
Thank you for your feedback!
We're thrilled to hear that you had a great experience and found our staff to be efficient and friendly.
Your positive comments mean a lot to us, and we look forward to welcoming you back to Buzz Bingo and Slots Room Bradford Tong Street soon.
If there's anything we can do to make your next visit even better, please let us know!
Kind regards,
Mark
Customer Reviews Team
Reply from Buzz Bingo - Bradford
Hi Paula.
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Bradford
Hi Tracy,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I just love Buzz Bingo the atmosphere…
I just love Buzz Bingo the atmosphere is good all the staff are great.
June 19, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Margaret,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
ONLINE
ONLINE
ONLINE, Worst site I’ve ever played, If you opt into a promo and get free spins and after wager so much what you win, yes that fine and you seem to win till that wager over and play with cash balance it seem to be impossible to get anything and takes ages to get a bonus unlike other sites i have played.
April 12, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Emma,
Thank you for your review.
I am sorry to hear of any disappointment with the wagering requirement of a recent bonus. We do always state any wagering requirements within the terms of the promotion which we do advise giving a read before participating to avoid any frustration.
Please feel free to reach out directly via our ‘Contact Us’ page on our website where one of our team would be happy to provide some further information regarding where to locate the wagering requirements if attached to a bonus.
Thank you again for leaving your review and I hope your future experiences with us are nothing but enjoyable.
Kind regards,
Olivia
Customer Reviews Team
Tong is really friendly love it just…
Tong is really friendly love it just need to WIN
March 23, 2025
Unprompted review
Reply from Buzz Bingo - Bradford
Good evening Linda,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Bradford
Hi Nicola,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Well everything worked for a change
Well everything worked for a change
December 20, 2024
Unprompted review
Reply from Buzz Bingo - Bradford
Hi June,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team. I'm delighted to hear that everything worked out smoothly during your visit. If you have any issues don't hesitate to contact a member of staff for assistance!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Enjoyable day out.
All the staff are extremely helpful and polite. They are very knowledgeable about enquiries regarding pricing and times. They are also very welcoming and treat you with the greatest respect. They make your visit very enjoyable and is always stress free.
December 16, 2024
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Christine,
I hope you are well.
Thank you for taking the time to leave us a review for our Bradford Club.
I’ll ensure to pass this feedback over to the team within the club. We take pride in the excellent customer service our staff offer at the club therefore I'm really glad to hear of your experience.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Great night out
A great time at buzz bingo always enjoy myself the staff so friendly and helpful
September 13, 2024
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Diane,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Reply from Buzz Bingo - Bradford
Good morning Laura,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
The staff the members every thing is…
The staff the members every thing is great keep the good work going
July 1, 2024
Unprompted review
Reply from Buzz Bingo - Bradford
Hi Dawn,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Reply from Buzz Bingo - Bradford
Hi Tina,
I hope you are well.
Thank you for taking the time to leave us a review and congratulations on your win!
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Reply from Buzz Bingo - Bradford
Hi there,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bradford. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Reply from Buzz Bingo - Bradford
Hi there,
Congratulations on your fantastic win. Its great to hear such good news and thank you for taking the time to leave your review.
Happy spending!! and here's to your next win.
Kind regards
Tia
Customer Reviews Team
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