Buzz Bingo - Morecambe Reviews 15

TrustScore 4 out of 5

3.9

Marine Road East, LA4 5HY Morecambe, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always a great night at the Morecambe branch. It's not about the winning....it's about having a great night with friends and a few drinks. Very professional and friendly staff....on the whole thats... See more

Company replied

Rated 5 out of 5 stars

I nipped into Buzz Bingo at Morecambe to see about joining and I needed information for my friend. The staff were very professional and friendly Emma explained very clearly how I could become a memb... See more

Company replied

Rated 2 out of 5 stars

I played gogo bingo for the 1st time. I asked the number caller what to do. I won. But the caller said I was using the wrong board. He didn't tell me which board to use. It doesn't say about this o... See more

Company replied

Rated 5 out of 5 stars

I would like to leave a positive review for Donna at Buzz bingo Morecambe. She went the extra mile when I was struggling to log in to my touchpad. She’s a very kind, helpful and friendly person and... See more

Company replied


Company details

  1. Bingo Hall

Written by the company

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Contact info

  • Marine Road East, LA4 5HY, Morecambe, United Kingdom

  • 1524411409

3.9

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a great night at the Morecambe Buzz Bingo

Always a great night at the Morecambe branch. It's not about the winning....it's about having a great night with friends and a few drinks. Very professional and friendly staff....on the whole thats the same with the other customers, unless you win too much ha. I would recommend a night out at Buzz.

February 11, 2026
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi John,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Morecambe club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Rated 2 out of 5 stars

I played gogo bingo for the 1st time

I played gogo bingo for the 1st time. I asked the number caller what to do. I won. But the caller said I was using the wrong board. He didn't tell me which board to use. It doesn't say about this on the cards on the tables.
Also, the woman doing the drinks, didn't know if the coffee was decaf or not.
After complaing to the manager Paul, we came to an agreement. He has given me credit, for my next visit.

January 23, 2026
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Janet,

I hope you're well. Thank you for taking the time to leave us a review for our Morecambe Club.

Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.

We value any and all feedback good or bad to improve our services.

Kind Regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

First time player so the welcome bonus…

First time player so the welcome bonus was amazing. Fun night with lots of laughs and many 1TG's 😃😃

August 9, 2025
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Rachael,

Thank you for sharing your experience with us at Buzz Bingo Morecambe!

We're thrilled to hear that you enjoyed your first visit and that the welcome bonus added to the fun of your night. It's great to know you had lots of laughs and excitement with those 1TG moments.

We hope to see you again soon for more enjoyable evenings.

If there's anything we can do to make your next visit even better, please let us know. Have a fantastic day!

Kind regards,
Mark
Customer Reviews Team

Rated 5 out of 5 stars

Want a great friendly place to meet friends, get yourselves to Buzz Bingo at Morecambe…

I nipped into Buzz Bingo at Morecambe to see about joining and I needed information for my friend. The staff were very professional and friendly Emma explained very clearly how I could become a member.
I like the old fashioned paper copies so Emma talked me through them which was very helpful! Donna let me go into the main room and I even played a few games! She also showed me their new menu which looks really impressive and reasonably priced!
Thank you for being so kind and generous, I can’t wait to bring my friend next Thursday.

June 19, 2025
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Kay,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Morecambe club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

I would like to leave a positive review…

I would like to leave a positive review for Donna at Buzz bingo Morecambe. She went the extra mile when I was struggling to log in to my touchpad. She’s a very kind, helpful and friendly person and if it hadn’t have been for Donna I would have gone home without playing. I have to say that all the staff are brilliant but Donna needs recognition for her kindness and helpfulness. Thank you. Jennie Ward

June 6, 2025
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Jennie,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Morecambe club, they work really hard to ensure they give a great experience!

We will always strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments, and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

I now know a few people's names

I now know a few people's names, which is always nice and I had 7 wins over the weekend, but still didn't manage to break even, but great fun nevertheless

October 20, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Good morning Neil,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 5 out of 5 stars

Staff and management are helpful and…

Staff and management are helpful and funny

August 30, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Good morning Carly,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 5 out of 5 stars

Friendly and helpful staff

August 15, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Good morning,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 1 out of 5 stars

Terrible customer service from Paul

July 28, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Richard,

I hope you are well.

Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members. We pride ourselves on always providing the best customer service to our customers, it is disappointing to hear you did not experience this during your visit.

If you wish to provide specific feedback regarding your experience please use our contact form found under the ‘Help’ section of our website.

Kind Regards

Claire

Customer Reviews Team

Rated 5 out of 5 stars

they always make me feel welcome …

they always make me feel welcome and if anythinng is not quite right they try to fix it

July 5, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Dawn,

I hope you are well.

Thank you for taking the time to leave us a review for our Morecambe Club.

I’ll ensure to pass this feedback over to the team within the club. We pride ourselves on the outstanding customer service our staff provide in the club.

We hope to see you again soon and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Rated 5 out of 5 stars

Enjoyed

Very pleasant and friendly experience

April 26, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Michael,

Thank you for taking the time to leave us a review for our Morecambe Club.

I’m glad to hear of your experience, we pride ourselves on the outstanding customer service our staff provide in the club.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Rated 4 out of 5 stars

The atmosphere has changed…

The atmosphere has changed since the manager has changed. The staff don't seem to take their job seriously. Especially later in the day

February 6, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Good morning Jennifer,

Thank you for your review. Good or bad, we take all feedback on board to offer a better service in future.

I am sorry to hear of this happening at our Morecambe club. We would love to hear more from you on this, so please feel free to give our friendly Customer Services team a call on 0808 169 1459, where they are open Monday to Sunday, 10am to 8pm.

I do hope you continue to visit and wish you the best of luck!

Kinds regards,

Richard
Customer Reviews Team

Rated 5 out of 5 stars

Best bingo club ive been too

The staff are so friendly and happy to help and assist when needed, couldn't find a better bingo hall, food is fantastic, good games of bingo and slots, all round a great club to be at and feel relaxed

February 29, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Good morning Maria,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Morecambe. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 1 out of 5 stars

I was at Buzz Bingo in Morecambe on…Tuesday

I was at Buzz Bingo in Morecambe on Tuesday evening, I go there every week, I have mobility problems and need to use toilets frequently. I noticed again this week that one of toilets are all out of order, been like that for a few weeks now. I walked over to toilets near entrance as there was a toilet for disabled but was locked up, so tried ladies next door, which had 4 toilets in, they were full apart from 1, which had poo all over seat and floor, was disgusting, so not able to use any. Please can you get toilets repaired and make sure they are clean to use.i will not be going back there until this problem is fixed.

January 30, 2024
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Good morning Mrs Griffin,

Thank you for your review.

I am sorry to hear of your recent visit to our Morecambe club. Would you be able to give our Customer Services team a call so we could look into this further for you?

You can give them a call on our freephone number 0808 169 1459, where one of the team will be able to talk you through your account further. We are open 10am till 8pm 7 days a week.

Kind regards,

Richard
Customer Reviews Team

Rated 1 out of 5 stars

The most unprofessional club I ever visited and I won't be returning!

I've rated this 1 star but only because there was no option for zero stars! Morecambe Buzz Bingo....where do I start? The staff on reception are clueless, rude, surly and immature. The manager is pompous and takes no responsibility for his staff's lack of professionalism or bad manners! My night was totally ruined this weekend when I responded to the free diamond+ package offer and spent my money there on food and drink, slots and the National Game. The staff totally screwed up my package. First they didn't even give me ANY tickets and after complaining they then only gave me 18 tickets instead of 119! I wouldn't get out of bed for 18 tickets never mind travel an hour and a half and spend £££s on food and drink etc! I had to return to reception to complain 3 times before being given the correct package, meantime I missed half of the main session because of their mistake! Add to this the fact that I ordered food which never arrived and I had to ask for a refund on my way out and the whole night was a disaster. I phoned the manager Wayne the next day and he was as disinterested as the rest of his staff (apart from Mark who was very receptive and helpful on the night). Needless to say I shall not be returning to the Morecambe venue any time in the near future. The manager's offer of "a few" extra tickets and a £2.80 slice of cake was an insult and the "straw that broke the camel's back"! Thanks but no thanks and goodbye!

June 17, 2023
Unprompted review
Buzz Bingo - Morecambe logo

Reply from Buzz Bingo - Morecambe

Hi Trish
We are sorry to hear of your experience on your visit to the club. We strive to make every visit enjoyable and apologise for how your visit made you feel.
Please contact support@buuzzbingo.com outlining your complaint and we will be happy to investigate this for you.
Thank you for your feedback and this will be passed to the relevant team Kind regards
Buzz Bingo Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look