First time I visited. Recently set up a new membership, it was quiet when I joined then everyone was coming in and I felt rushed and nothing was explained to me as to how the games were played, as the... See more
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My touchpad wouldn’t work due to a system issue, the staff did their absolute best to ensure I was looked after , really good 😊
Company replied
Buzz bingo staff are like your family they care for you at Wakefield and manger is good he very chatty and laughs and say enjoy your evening and thanks for coming this evening it really is a nice plac... See more
Company replied
Lovely staff
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Denby Dale Road, WF1 1JN, Wakefield, United Kingdom
- 1924378478
4.1
Great
8 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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My touchpad wouldn’t work due to a…
My touchpad wouldn’t work due to a system issue, the staff did their absolute best to ensure I was looked after , really good 😊
August 9, 2025
Unprompted review
Reply from Buzz Bingo - Wakefield
Hi Donna,
Thank you so much for your wonderful feedback!
We're delighted to hear that our staff was able to assist you and ensure you had a great experience despite the touchpad issue.
Your satisfaction is our top priority, and your kind words mean a lot to us.
We look forward to welcoming you back to Buzz Bingo Wakefield soon!
Kind regards,
Mark
Customer Reviews Team
Reply from Buzz Bingo - Wakefield
Hi Raydell,
Thank you for your feedback!
We're thrilled to hear that you enjoy the game and find our staff friendly and helpful.
Your positive experience is important to us, and we're glad to know that you continue to visit Buzz Bingo and The Slots Room Wakefield.
We look forward to welcoming you back soon for more fun and excitement!
Kind regards,
Mark
Customer Reviews Team
Buzz bingo staff are like your family…
Buzz bingo staff are like your family they care for you at Wakefield and manger is good he very chatty and laughs and say enjoy your evening and thanks for coming this evening it really is a nice place just really nice and it's in enjoyable too and it's nice if you have a win too but it's just nice place to go to when you haven't been out for days and days and weeks.they can tell when your not okay too and they ask you if your okay too and have a chat.nikta did this once to me came over to me said are you okay I said I'm suffering with my mental health she said aww no I'm sorry to hear that just by talking to me I felt better for that so thank you much appreciated nikta and sue is lovely too
March 14, 2025
Unprompted review
Reply from Buzz Bingo - Wakefield
Hi Clare,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Wakefield club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
I ❤️ BUZZ
Buzz online is fantastic with a good level of interaction between online staff and players, staff are always happy to answer any questions you have about the game and also a friendly chat about your day and general likes and dislikes games are cheap and easy to play with a good ratio of win tickets and even daily freebie games if you'd like to play but can't afford too 😀 I also love buzz clubs in particular WAKEFIELD as staff are lovely Steve Stacey Anne nakita Alicia leanne Louise amy and last but not least Megan my particular favourite caller and any that I've missed all are so welcoming and happy to help with anything you need 😀
What can I say.......... I ♥️ BUZZ
November 14, 2024
Reply from Buzz Bingo - Wakefield
Good evening Phillipa,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wakefield. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer. I wish you good luck on your next visit and congratulations on your win!
Kind regards,
Richard
Customer Reviews Team
Buzz Wakefield
Always have a friendly welcome and feel like part of a family getting to know the regular people who go
April 5, 2024
Unprompted review
Reply from Buzz Bingo - Wakefield
Hi Debra,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wakefield. I will pass this feedback over to the team. We're really proud of our Buzz Community; check out your clubs Facebook page to find out more about yours!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
The staff are really friendly and…
The staff are really friendly and helpful which makes the experience very good
February 29, 2024
Unprompted review
Reply from Buzz Bingo - Wakefield
Good morning Maureen,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wakefield. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Quick, helpful and polite....
I went on live chat because I was struggling to redeem a promotion, the guy I spoke to was extremely helpful, polite, and I didn't have to wait long for the issue to be sorted!
January 25, 2024
Reply from Buzz Bingo - Wakefield
Good morning Lauren,
I hope you are well.
It is lovely to hear you are enjoying playing with us here at Buzz Bingo, the feedback on our service is always appreciated.
I hope you continue to enjoy our site and wish you the best of luck!
Kind regards,
Richard
Customer Reviews Team
First time I visited
First time I visited. Recently set up a new membership, it was quiet when I joined then everyone was coming in and I felt rushed and nothing was explained to me as to how the games were played, as the attendants seemed more interested in getting the queue down. I should of been told to look in my gold envelope for more information on what to do and expect. So stupidly I made a couple of false calls and missed a winning line because I didn't realise in time, it was so fast. My tablet ran out of battery power whilst playing and no extra game given/offered.
April 13, 2022
Unprompted review
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