Buzz Bingo - Wolverhampton Ashmore Park Reviews 21

TrustScore 4.5 out of 5

4.4

377 Lichfield Road, WV11 3HD Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I Started to go to Buzz Bingo Ashmore Park about 4 years ago, And I love the place,The Staff are extremely friendly and polite and make feel like there Bingo Family. I'm always surprised and slightly... See more

Company replied

Rated 5 out of 5 stars

Made me welcome on my first night there, was so helpful and explained everything to me. I've been two times now and will be going again, would highly recommend this place (Ashmore Park) and also downl... See more

Company replied

Rated 5 out of 5 stars

Welcome back Guy - always friendly and helpful. Big shout out though to Matt who last Friday went absolutely above and beyond, helping a customer in a wheelchair with such dignity and respect. Matt... See more

Company replied

Rated 1 out of 5 stars

I can honestly say I'm absolutely disgusted with the way we were treated tonight myself and my friend took ourselves out ,iv been really ill with an ongoing condition. My friend had a voucher which s... See more

Company replied


Company details

  1. Bingo Hall

Written by the company

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Contact info

  • 377 Lichfield Road, WV11 3HD, Wolverhampton, United Kingdom

  • 1902305217

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Charlene,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Ashmore Park club, they work really hard to ensure they give a great experience!

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Tia
Customer Reviews Team

Rated 4 out of 5 stars

Lack of food

We had some wins which is always a bonus. There was a lot of food unavailable which was disappointing.

April 9, 2026
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Philip,

I hope you're well. Thank you for taking the time to leave us a review for our Wolverhampton Ashmore Park Club.

Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.

We value any and all feedback good or bad to improve our services.

Kind Regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

Great hosts

Great hosts , great games , and all round brilliant service.

March 3, 2026
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Jake,

Thank you so much for the fantastic review!

We’re thrilled to hear you enjoyed the hosts, the games, and the overall service.

It means a lot to us that you had such a brilliant experience.

We can’t wait to welcome you back for more fun soon!

Kind Regards,
Vicky
Customer Reviews Team

Rated 5 out of 5 stars

Buzz Bingo has a New Look at Ashmore Park Wolverhampton.

I Started to go to Buzz Bingo Ashmore Park about 4 years ago, And I love the place,The Staff are extremely friendly and polite and make feel like there Bingo Family. I'm always surprised and slightly shocked how much the money can be fir some of the Bingo Games and of course go go bingo which I like to play it's really great fun 😀 and if you bring a friend its even better and more chances of having a win come in and see what you think! You will amazed, Go on have some fun and maybe a win or 2 .

February 17, 2026
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Helen,

Thank you so much for your wonderful review!

We're thrilled to hear that you've been enjoying your visits to Buzz Bingo Ashmore Park over the past four years.

It's fantastic to know that our staff have made you feel like part of the Bingo Family. We're glad you find the games exciting and fun, especially Go Go Bingo.

Bringing a friend along for more chances to win sounds like a great idea!

We appreciate your recommendation and look forward to welcoming you back for more fun and hopefully some wins.

Kind regards,
Mark
Customer Reviews Team

Rated 5 out of 5 stars

Much better atmosphere and money

January 12, 2026
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Mary,

I hope you're well. Thank you for taking the time to leave us a review for our Wolverhampton Ashmore Park.

I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

Friendly staff

December 19, 2025
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Good afternoon,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Wolverhampton Ashmore Park. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Rated 5 out of 5 stars

Amazing staff

Amazing staff, always happy to help. The food is lovely and the deals are affordable, portion size isn’t too bad either. The only downside is I play in club every week and never win 😂😂😂

October 16, 2025
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Chloe,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Ashmore Park club, they work really hard to ensure they give a great experience!

I am sorry to hear you have not been too lucky so far with us. Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.

I would like to wish you the best of luck for any future visits and hopefully a win comes your way soon!

Kind Regards,
Tia
Customer Reviews Team

Rated 4 out of 5 stars

Good value bingo

Good value bingo, food good price . My only fault was the caller was too fast for me . We played paper bingo .

August 12, 2025
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hello Deborah,

Thank you for your feedback!

We're delighted to hear that you found our bingo and food to be good value.

We appreciate your comment about the caller's speed during the paper bingo games. We'll make sure to pass this on to our team to ensure everyone has an enjoyable experience.

We hope to see you again soon for more fun and games at Buzz Bingo Ashmore Park!

Kind regards,
Mark
Customer Reviews Team

Rated 5 out of 5 stars

Amazing brilliant

Amazing brilliant

August 8, 2025
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hello Colleen,

Thank you for your feedback!

We're thrilled to hear that you had an amazing experience at Buzz Bingo Ashmore Park.

Your positive comments mean a lot to us, and we're always striving to make your visits even better.

If there's anything specific you think we could improve to earn that extra star, we'd love to hear your thoughts.

Looking forward to welcoming you back soon for more fun and excitement!

Kind regards,
Mark
Customer Reviews Team

Rated 5 out of 5 stars

Staff are impeccable

Great staff welcoming helpful lovely atmosphere I just don't win enough

June 19, 2025
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Philip,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Wolverhampton Ashmore Park club, they work really hard to ensure they give a great experience!

We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Rated 4 out of 5 stars

Lovely place and staff

Lovely place and staff. Toilets in desperate need of refurbishment. Touchscreens are quite pricy so could do with more offers for existing members

May 22, 2025
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Alison,

Thank you for taking the time to leave your review.

It’s great to hear you find the staff as helpful as you do in our Ashmore Park club, they work really hard to ensure they give a great experience!

I will certainly pass your feedback to the relevant people for this to be reviewed.

Kind regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

Made me welcome on my first night…

Made me welcome on my first night there, was so helpful and explained everything to me. I've been two times now and will be going again, would highly recommend this place (Ashmore Park) and also download the app too, you can buy a ticket online for as little as one penny a ticket 👍

March 8, 2025
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Wayne,

I hope you're well. Thank you for taking the time to leave us a review for our Ashmore Park club.

I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.

Kind regards,
Olivia
Customer Reviews Team

Rated 5 out of 5 stars

I've been playing bingo since I was 18…

I've been playing bingo since I was 18 ,I'm now 77,I absolutely love going to play at Buzz Bingo Ashmore Park, the staff are lovely and friendly and nothing is ever touch trouble for them,I love Rob he helps everyone he's always happy

December 15, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Mrs Davis,

I hope you are well.

Thank you for taking the time to leave us a review for our Wolverhampton Club.

I will make sure to share this feedback with the team at the club, especially Rob! It's great to hear about your experience. We take great pride in the exceptional customer service our staff consistently provides.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Rated 5 out of 5 stars

Very polite and friendly club ,enjoy my…

Very polite and friendly club ,enjoy my time there

October 22, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Good morning Michelle,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Ashmore Park. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 1 out of 5 stars

I can honestdly say I'm absolutely…

I can honestly say I'm absolutely disgusted with the way we were treated tonight myself and my friend took ourselves out ,iv been really ill with an ongoing condition. My friend had a voucher which she had photo shot on her phone because her phone was loosing her meda .We were made to look like thieves at the desk we are in our 50s really not into scaming .The manger I think told her policy policy .now we know why we stay away .Not like it with regulars tho very friendly to them going g above and beyond. Pity not one working rule for all .walked out such a joke .

October 15, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Gillian,

I am sorry to hear of your experience on your visit to the Ashmore Park Club.

Unfortunately, to ensure all customers are able to redeem vouchers and to maintain a fair policy all customers must provide the original voucher to redeem in the club. We do not accept screenshots or photocopies of vouchers as per the terms and conditions of Voucher Redemption.

I'm sorry if this policy affected your visit negatively, we never intend to offend or have a negative impact on a customer's visit. I do hope you return to the club and wish you all good luck.

Kind regards

Claire

Customer Reviews Team

Rated 5 out of 5 stars

Welcome back Guy and Matt

Welcome back Guy - always friendly and helpful.
Big shout out though to Matt who last Friday went absolutely above and beyond, helping a customer in a wheelchair with such dignity and respect. Matt you are a pure gentleman.

September 20, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi there,

I hope you are well.

Thank you for taking the time to leave us a review for our Ashmore Park Club.

I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience. We pride ourselves on the outstanding customer service our staff provide in the club.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards
Tia
Customer Reviews Team

Rated 5 out of 5 stars

New manager

New manager Guy - fabulous, so helpful. Staff very friendly.

August 24, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Good morning Krys,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Ashmore Park. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

Rated 3 out of 5 stars

Too many link up games & party bingo

Too many link up games & party bingo, noisy customers on phones whilst your trying to play bingo, seems like the staff are too scared to say anything to them.
Not enough staff on the floor if you have a problem or want cash .
Lots of room for improvement.

July 4, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Donna,

I hope you are well.

Thank you for taking the time to leave a review for our Ashmore Park Club.

I am sorry to hear of your experience with our club promotions! We will always try to provide an inclusive experience for all attending customers to our clubs by including a variety of promotions and pricing packages. Due to the differing promotions we offer this can affect both prize money and attendance.

If you have any concerns during your visit to the club please ask to speak to a member of management immediately you will attempt to address this as soon as possible.

I will raise this internally to our promotions team for review to ensure continual improvement in the service provided to our loyal customers.

Kind Regards,

Claire

Customer Reviews Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good food and you get lots of offers via text and post.

April 1, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Hi Helen,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Ashmore Park. I will pass this feedback over to the team. We are working hard to provide the best possible promotions to our customers; I'll ensure our marketing team are informed of your positive feedback!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Claire

Customer Reviews Team

Rated 5 out of 5 stars

amazing good people could be quiter on…

amazing good people could be quiter on some gamws

February 25, 2024
Unprompted review
Buzz Bingo - Wolverhampton Ashmore Park logo

Reply from Buzz Bingo - Wolverhampton Ashmore Park

Good morning Andrew,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Ashmore Park. I will pass this feedback over to the team.

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards,

Richard
Customer Reviews Team

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