I have played both online and in club. Had my birthday party in club and the staff did an excellent job making sure my group had a good time. Worthing club is excellent, staff are very friendly and h... See more
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Didn't know that the games were all linked with other clubs, a lot of money to play with not much chance of winning, 3 people won out 40 chances to win, won't be going back there.
Company replied
They should look after regular customers when new members join they cant but suck up to them.
Company replied
Staff are really friendly and helpful - as if they have known us for years, always happy to see us
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
The Plaza, Rowlands Road, BN11 3JS, Worthing, United Kingdom
- 1903202392
3.4
Average
9 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
One big scam
January 15, 2025
Unprompted review
Reply from Buzz Bingo - Worthing
Hi Adrian,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your gameplay with us in Worthing Club.
I would like to reaffirm that we are a regulated Gambling Company and are constantly being monitored by the relevant authorities to ensure that we provide fair gameplay to all our players.
These regulations affect both our Bingo Games, Slot Machines and Mini Games held in the club. As such we do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers.
Thank you for taking the time to leave us a review.
Kind Regards
Tia
Customer Reviews Team
Once u become a regular they dont give a shit
They should look after regular customers when new members join they cant but suck up to them.
December 22, 2024
Unprompted review
Reply from Buzz Bingo - Worthing
Hi Ray,
I hope you are well.
Thank you for taking the time to leave a review regarding our Worthing Club.
I’m sorry to hear that you feel our regular customers are unappreciated. We truly value all of our guests, both new and returning and aim to create a welcoming environment for everyone. Our team works hard to ensure that all customers feel recognized and appreciated for their visits to Buzz Bingo.
We’re always looking for ways to improve the experience for our regular visitors, and your feedback is important to us. If you have any specific suggestions on how we can better show our appreciation, please feel free to reach out to us via the contact form found on our website.
Thank you again for sharing your thoughts. Both positive and constructive feedback helps us continue to improve and provide the best service possible to our players.
Kind Regards,
Claire
Customer Reviews Team
A nice vibe and lovely staff .
July 24, 2024
Unprompted review
Reply from Buzz Bingo - Worthing
Hi Vicky,
I hope you are well.
Thank you for taking the time to leave us a review for our Worthing Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
I enjoy myevenings at Worthing bingo…
I enjoy myevenings at Worthing bingo the staff are friendly and helpful
June 5, 2024
Unprompted review
Reply from Buzz Bingo - Worthing
Good morning Janet,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Worthing. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff are really friendly and helpful
Staff are really friendly and helpful - as if they have known us for years, always happy to see us
June 4, 2024
Unprompted review
Reply from Buzz Bingo - Worthing
Good morning Sue,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Worthing. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
very friendly and quick to respond when…
very friendly and quick to respond when having issues
January 18, 2024
Reply from Buzz Bingo - Worthing
Good morning,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service!
We do always try to resolve any issue as quickly as we can, and I am very pleased to hear the team sorted this.
Good luck on the site.
Kind regards,
Richard
Customer Reviews Team
Banned
I liked going to worthing club every week.but was banned by management .for no reason given
November 20, 2023
Reply from Buzz Bingo - Worthing
Hi Alan,
I am sorry to hear of your issue but this is clubs decision and is not something we can overturn.
Thank you for taking the time to leave your review.
Kind regards
Buzz Bingo Customer Service
Love Buzz bingo
I have played both online and in club. Had my birthday party in club and the staff did an excellent job making sure my group had a good time. Worthing club is excellent, staff are very friendly and helpful would recommend 100%
August 26, 2023
Unprompted review
Reply from Buzz Bingo - Worthing
Hi Christine,
I hope you are well and had a good birthday.
Its great to hear that the Staff in our Worthing Club looked after you so well. I will make sure your feedback is passed on.
Thank you for taking the time to leave your review and good luck on your next visit.
Kind regards
Buzz Bingo Customer Service
Didn't know that the games were all…
Didn't know that the games were all linked with other clubs, a lot of money to play with not much chance of winning, 3 people won out 40 chances to win, won't be going back there.
September 12, 2023
Unprompted review
Reply from Buzz Bingo - Worthing
Hi Julie,
I am sorry to hear you did not enjoy your visit to our Worthing Club. We do offer different sessions so please take a look on our website where you can find information regarding the sessions and contact details of our Clubs.
https://www.buzzbingo.com/clubs
I do hope you give us another try but thank you for taking the time to leave your review.
Kind regards,
Buzz Bingo Customer Service
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