California Shutters Reviews 

2,759
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and impressive appearance of the shutters, noting they are well-made and fit perfectly. Many also highlight the outstanding customer service, describing staff as helpful, patient, and efficient in resolving issues. The ordering process is often found to be straightforward, and installation is generally considered easy. However, some people mentioned significant delays in delivery, with orders sometimes arriving much later than estimated. A few customers also experienced issues with order amendments not being possible after submission or receiving products with slight sizing discrepancies or damage. While customer service was mostly praised, a small number of reviewers found it disappointing or unhelpful in certain situations.

What people talk about most

Product

Consumers find the product to be of excellent quality, with many reviewers expressing delight and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Order

Customers had ambiguous experiences with order, with many finding the website informative and intuitive for... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising great... See more

Customer service

Reviewers mention positive feedback about customer service, with many customers expressing high satisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shutters are extremely well made and were supplied exactly to the measurements that I had given. They were relatively easy to fit and look really solid and very attractive. My only criticisms wo... See more

Company replied

Rated 4 out of 5 stars

A good website with easy to follow instructions for measuring and ordering. Also it was very easy to get help online or via telephone with any queries. The only drawback was the very long lead time fo... See more

Company replied

Rated 5 out of 5 stars

Hello Michelle / customer services You score top marks for customer satisfaction! I have received the replacement hinges which are now fitted and the shutters are now as they should have b... See more

Company replied

Rated 5 out of 5 stars

Read the measuring instructions a few times to make sure I was doing the right thing as ordering Tier on Tier for our lounge. Anyway ordered them & they arrived about 10 days later in 8 different boxe... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Decoration and Interior Design Store

About California Shutters

Written by the company

Based in Hove, East Sussex, California Shutters® has been styling the UK and Europe’s windows and doors with quality DIY shutters since 2002. Easy to measure, customise, and install, our shutters are made from the finest quality materials.

All our products are made to the highest standards and are identical to the plantation shutters you’ll find from a full measure and installation company. The only difference is the price. As a DIY company, we don’t pay for installers to come to your home. It’s these savings that we pass onto you.

All DIY shutters from California Shutters are 100% made to measure and never cut to size. We keep our pricing simple too, charging customers per square metre. Available in a range of styles, materials, and finishes, made-to-measure shutters are the perfect statement piece for any space. Choose from our sustainably sourced Paulownia hardwood or our waterproof, UK-made faux wood. No matter your décor or style, we’ve got a shutter to suit.

Don’t worry if you’re not a dab hand at DIY either. Our measuring and fitting guides will take you through everything step by step. And if you’re still unsure, you’re welcome to contact our friendly team of experts. They’ll take you through things step by step.

Interior shutters are the UK’s fastest growing window covering and while it might seem that DIY shutters are a tricky undertaking, we have 1,000s of satisfied customers who’ll happily tell you otherwise.

In 2008 we were delighted to be selected as the exclusive supplier of window shutters for B&Q and their customers, and it’s a relationship we maintain to this day.

Visit our website today and find your style with California Shutters.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

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(2,759)

79 reviews in the last 12 months

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Rated 4 out of 5 stars

happy customer

everything was very good quality and finish of products ,very well pakaged , and labeled . Delivery was fine , but a long wait from maufacturers

July 27, 2026
Unprompted review
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Reply from California Shutters

Hi Brendan,

Thank you for your review.

We're delighted to hear that you're pleased with the quality and finish of your shutters, and that the packaging and labelling met your expectations. We take great care to ensure our products arrive in perfect condition, so it's wonderful to receive such positive feedback.

We appreciate your patience with the manufacturing lead time. As all of our shutters are made to measure, there can be a wait while they are carefully crafted, but we're pleased to hear that the delivery process itself went smoothly.

Thank you for choosing California Shutters. We hope you enjoy your new shutters for many years to come.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Really easy process

Really easy process, from measuring to fitting. I ordered on the 11th July and received today! Brilliant service.
The shutters are weighty and of a good quality. They fit like a glove, and now make my barn look so chic!
My garden is South facing and with this hot weather my living room has been a little warm even with the thick walls . After fitting the blinds I can notice a difference, but I haven't had to compromise on light.
The windows are draughty in Winter so I know these blinds are going to help with this too.
I only ordered two blinds to begin with, just in case I was disappointed. Not in the slightest, totally the opposite.
I'm so pleased with my purchase. The delivery was great too. Now for the bedrooms.

July 11, 2026
Unprompted review
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Reply from California Shutters

Hi Melanie,

Thank you for taking the time to leave such a fantastic review.

We're delighted to hear how pleased you are with both your shutters and the overall experience. It's wonderful to know that you found the whole process easy, from measuring and ordering through to fitting, and that your shutters arrived so quickly.

We're especially pleased that the quality has exceeded your expectations. Hearing that they fit perfectly, complement your barn beautifully, and are already helping to keep your living room cooler during the recent warm weather is fantastic feedback. It's also great to know that you're looking forward to the benefits they'll bring during the colder months too.

Thank you for placing your trust in California Shutters with your initial order. We're thrilled that you were so happy with the result and are now considering shutters for the bedrooms as well.

We truly appreciate your kind words and look forward to helping you with your next project.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Amazing sales

Amazing sales, and the blinds are of excellent quality. Compared to other companies which we have had the quality is exactly the same without the price tag.
We shall definitely use it again

March 28, 2026
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Reply from California Shutters

Hi Jon,

Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you're so pleased with both the quality of your shutters and the value they offer. Providing premium-quality products at competitive prices is exactly what we strive for, so it's fantastic to know we've met your expectations.

It's especially rewarding to hear that you would choose us again, and we truly appreciate your trust and recommendation.

Thank you for choosing California Shutters. We look forward to helping you with your next project.

Kind regards,
The California Shutters Team

Rated 4 out of 5 stars

Excellent quality shutters and service with one exception

Firstly the website is informative and intuitive in placing an order efficiently. Any questions or help needed were quickly answered by the telephone help which is maned by knowledgeable, polite and enthusiastic team. The wait time for the hardwood shutters was clearly stated and delivery was achieved on time. The shutters are a super quality product and were well packaged and coded to identify left and right installations. Fitting was easy and look excellent when fitted. However one important and avoidable issue in the preparation to fitting is the lack of any reference to the fitting elements contained in each of the boxes for each shutter. I consider myself a competent DIY person but when confronted with the contents of these fitting boxes it was impossible to understand the function of some items and the importance in the fitting process. I had to contact the help line to determine the application of some of the items. The help assistant clarified most items and some that were not relevant to the fitting process but this did take some time. I mentioned that this could be completely rectified and save time and confusion for both the customer and California Shutters if they invested in a simple "Un Boxing" video in general and the fittings box in particular. This would be consistent with there general desire to provide an excellent product and great customer experience. Essential as your product is sold for self assembly.

June 18, 2026
Unprompted review
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Reply from California Shutters

Hi Richard,

Thank you for taking the time to leave such a detailed review.

We're delighted to hear that you found our website easy to use, our team helpful and knowledgeable, and that your hardwood shutters arrived on time and met your expectations. It's wonderful to know that you're pleased with the quality of the shutters and that the installation process went smoothly overall.

We also very much appreciate your constructive feedback regarding the fitting components supplied with the shutters. While we're pleased that our support team was able to assist, we understand how frustrating it can be when the purpose of certain fittings isn't immediately clear. As a DIY product, it's important that customers feel confident from the moment they open the box.

Your suggestion regarding an unboxing and fittings guide video is an excellent one. In fact, feedback such as yours is invaluable in helping us identify opportunities to further improve the customer experience, and we will ensure your comments are shared with the relevant team for consideration.

Thank you again for your balanced and thoughtful review. We truly appreciate both your custom and the time you've taken to help us improve.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Really good prices and excellent…

Really good prices and excellent quality products. I was especially satisfied with their customer service department. Amy responded to me quickly for a query I had, and was extremely helpful

June 12, 2026
Unprompted review
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Reply from California Shutters

Hi John,

Thank you for your lovely review. We’re delighted to hear that you’re pleased with both the quality of your shutters and the value we offer.

It’s especially great to know that Amy was able to assist you quickly and provide helpful support — we’ll be sure to pass your kind comments on to her.

We really appreciate your feedback and hope to assist you again in the future.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

I recently purchased Perfect Fit shutters.

I recently purchased Perfect Fit shutters from California Shutters UK and I'm delighted with the overall experience — from the product itself to the customer service that accompanied it.

The shutters are well made. They sit neatly in the window frame, operate smoothly, and give the conservatory a clean, totally refreshed look that I'd been hoping for.

Researching this company prior to placing orders the feedback was good and customer service was given to a very high standard.

In particular, one member of the team: Aditi, confirmed that I had chosen the right company to deal with when I made contact with them.

From the moment I had a query about my delivery, Aditi went above and beyond. She was responsive, professional, and genuinely committed to resolving my questions rather than simply passing me along or offering vague reassurances.
Requests for information were followed up thoroughly and promptly, and I was kept fully informed at every stage of the process — no chasing required on my part.

In an era where good customer service can feel increasingly rare, Attila gave me complete confidence that my order was in good hands.

June 8, 2026
Unprompted review
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Reply from California Shutters

Hi,

Thank you for your fantastic and detailed review — we’re absolutely delighted to hear how pleased you are with your new Perfect Fit shutters and your overall experience with us.

It’s wonderful to know that the shutters have transformed your conservatory and that the quality, finish, and performance met your expectations. Providing products that both look great and operate smoothly is exactly what we aim for.

We’re especially pleased to hear your kind feedback about Aditi. She takes great pride in supporting our customers and ensuring everything runs smoothly, so your comments will mean a lot to her. It’s great to know she was able to keep you fully informed and provide the level of service you were expecting — and deserve.

Thank you again for choosing California Shutters and for placing your trust in us. We really appreciate your support.

Kind regards,
California Shutters Team

Rated 5 out of 5 stars

Easy to follow measuring guides and…

Easy to follow measuring guides and fitting instructions. Will use California Shutters again.

March 25, 2026
Unprompted review
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Reply from California Shutters

Hi Milly,
Thank you so much for your lovely review.

We are pleased to hear that you found the measuring and install guides easy to use and follow,

We look forward to working with you again,

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

These shutters look amazing

These shutters look amazing , so happy .. Have ordered for the rest of the house

May 17, 2026
Unprompted review
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Reply from California Shutters

Hi Emma,

Thank you so much for your fantastic review. We’re delighted to hear how pleased you are with your shutters and that you think they look amazing.

It’s great to know you’ve already decided to order more for the rest of your home — we really appreciate your continued support and look forward to helping you complete the process.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Excellent shutters ,easy to install no…

Excellent shutters ,easy to install no problems. great communication and delivery.

November 21, 2025
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Reply from California Shutters

Hi Martyn,

Thank you so much for your lovely review. We’re delighted to hear that you found the shutters easy to install and that everything arrived without any problems.

It’s also great to know you were happy with the communication and delivery. We really appreciate you taking the time to share your experience.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Excellent service

Excellent service , great quality,clear instructions on how to measure and self fix . they got delivered well before expecting.will certainly be ordering from California shutters again .

May 15, 2026
Unprompted review
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Reply from California Shutters

Hi Paul,

Thank you so much for your wonderful review. We’re delighted to hear that you were happy with the service, the quality of the shutters, and that the measuring and installation instructions were clear and easy to follow.

It’s also great to know your order arrived sooner than expected — that’s always a bonus! We truly appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
The California Shutters Team

Rated 4 out of 5 stars

À beautiful and well made product

The shutters are extremely well made and were supplied exactly to the measurements that I had given.
They were relatively easy to fit and look really solid and very attractive.
My only criticisms would be the lack of any written installation instructions and the long delivery delay, but overall they were well worth the wait.

May 4, 2026
Unprompted review
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Reply from California Shutters

Hi,

Thank you for taking the time to leave your review.

We’re delighted to hear that you’re pleased with the quality of the shutters, the accuracy of the measurements, and how they look once fitted.

We also appreciate your feedback regarding the installation instructions and delivery times. Your comments are helpful and will be shared with the relevant teams as we continue to improve both our guidance and overall service. We’re pleased to hear that, despite this, you felt the shutters were well worth the wait.

Thank you again for choosing California Shutters.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Quality shutters

We ordered a shutter 2 years ago, we were so impressed by the quality and the easy installation, so we ordered the rest to complete the house. Great shutters and great service.

April 22, 2026
Unprompted review
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Reply from California Shutters

Hi Jeanette,

Thank you so much for your lovely review. We’re delighted to hear that you were so impressed with the quality and ease of installation of your shutters that you chose to come back and complete the rest of your home.

It’s great to know you’ve been happy with both the product and the service, and we really appreciate your continued trust in California Shutters.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

A little long on delivery,but so worth…

A little long on delivery,but so worth it,awaiting second lot and will use again for the back of house......easy to assemble........

April 13, 2026
Unprompted review
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Reply from California Shutters

Hi Barry,

Thank you for your review. We’re pleased to hear that, despite the longer delivery time, you feel the shutters were well worth the wait and easy to assemble.

It’s great to know you’re already awaiting your second order and plan to use us again — we really appreciate your continued support and look forward to completing the rest of your home.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Great product

Great product, easy to fit and look great. Have ordered twice and although take a while to come, you are advised on this, but only after order has been placed. But then kept up to date with progress. The size you order is bang on accurate, so might want to order a few mm smaller so no issues when fitting.

April 18, 2026
Unprompted review
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Reply from California Shutters

Hi Ashley,

Thank you for taking the time to leave your review and for choosing us again. We’re delighted to hear that you’re happy with the quality of the shutters, how easy they were to fit, and how they look once installed.

We appreciate your comments regarding lead times and communication. While our shutters are made to order, we’re pleased to hear you felt kept informed throughout the process once your order was placed. Your fitting advice is also helpful and will be useful for other customers.

Thank you again for your recommendation and continued support.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Customer service was second to none

Customer service was second to none, they were so helpful when I spoke to them about my awkward windows in my old Victorian house. Shutters arrived earlier than expected and the delivery driver was so lovely.

We were super pleased with the quality and ease of putting them up, at first we were looking for the instructions manically but everything is online so make sure you realise like this. Once up they finished the room of beautifully and we are beyond pleased with them. Would definitely use this company again when we buy another house. We are sold! Thank you California shutters ☺️

April 15, 2026
Unprompted review
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Reply from California Shutters

Hi Madeleine,

Thank you so much for your wonderful review.

We’re delighted to hear that our team was able to help with your Victorian windows and that your shutters arrived earlier than expected — it’s also lovely to hear such kind words about the delivery experience.

We’re really pleased that you’re happy with the quality and that the shutters were straightforward to install once you found the online instructions. Knowing they’ve finished the room beautifully and that you’re so pleased with the result means a great deal to us.

Thank you again for choosing California Shutters — we’d be delighted to help you again in the future.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Delighted with our California Shutters

Delighted with our California, cafe style shutters - the manufacturing quality and precision is excellent. Each shutter was well packaged, clearly labelled and had plenty of hardware. We fitted without issue.
They’ve transformed our home.
Our son had previously used California Shutters, and highly recommended them - each shutter is bespoke and made to order. They take a couple of months to arrive, however patience is rewarded by the quality you receive.
Thank you.

April 6, 2026
Unprompted review
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Reply from California Shutters

Hi Cheryl,

Thank you so much for your wonderful review. We’re absolutely delighted to hear how pleased you are with your café‑style shutters. It’s great to know the manufacturing quality, precise fit, and clear labelling all helped make the installation smooth and straightforward.

We love hearing that the shutters have transformed your home — that’s exactly the impact we hope for. It’s also fantastic that your son recommended us and that we could live up to his experience as well. While the made‑to‑order process does take a little time, we’re thrilled that you felt the quality was worth the wait.

Thank you again for choosing California Shutters, and if you ever need anything in the future, we’re always here to help.

Kind regards,
The California Shutters Team

Rated 3 out of 5 stars

California shutters..

California shutters... made in China designed... in China. Although the shutters are of reasonable quality the timeframe in which these items took was crazy slow.

During the time of ordering and delivery I actually sold my house which meant that these were no longer needed. getting through to someone to get the order canceled was impossible and by the time this did happen... it was too late to cancel this order. Sales tactic... I think so.

So all in all, good shutter poor customer service.

November 2, 2025
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Reply from California Shutters

Dear Jacob,

Thank you for taking the time to share your experience, and we’re very sorry for the frustration and inconvenience you’ve described.
We understand how disappointing it must have been to experience delays and to find that your circumstances had changed while waiting for your order. We also apologise for the difficulty you faced when trying to contact us regarding cancellation — this is not the level of service we aim to provide.
We appreciate your comments regarding both the product quality and customer service, and your feedback has been noted so we can review how we communicate lead times and handle cancellation requests more clearly and efficiently.

Please accept our sincere apologies for the inconvenience caused.

Kind regards,
The California Shutters Team

Rated 5 out of 5 stars

Very good company...good product and…

Very good company...good product and aftersales
Both perfect fit and wood shutters were good
Can get good prices if you wait for their sales

March 9, 2026
Unprompted review
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Reply from California Shutters

Hi Jean,

Thank you for your great review.

We’re really pleased to hear that you’re happy with both your Perfect Fit and wooden shutters, and that the product quality and after‑sales service met your expectations.

We also appreciate you mentioning our sale prices — waiting for one of our promotions is definitely a smart way to get the best value, and we’re glad it worked out well for you.

Thank you again for choosing California Shutters and for taking the time to share your experience. If you ever need anything else, we’re always here to help.

Kind regards
The California Shutters Team

Rated 5 out of 5 stars

Easy to order and measure

Easy to order and measure. It took along time for them to arrive but I had been given an estimated date which was about 3 months.
That said, they were easy to fit and fitted perfectly. I had used this company in my old house so knew it was excellent quality and wasn’t disappointed this time either 👍

December 3, 2025
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Reply from California Shutters

Hi Vince,

Thank you so much for your review and for returning to us for another order.

We’re really pleased to hear that you found the measuring and ordering process easy again — that familiarity and confidence mean a lot to us.

We understand the wait can feel long, especially with bespoke shutters, so we really appreciate your patience. We’re glad the estimated 3‑month timeline helped set expectations, and even happier to hear that once they arrived, the shutters fitted perfectly and were easy to install.

It’s wonderful to know that the quality lived up to your previous experience in your old home — consistency is something we work very hard to deliver, so your feedback is truly appreciated.

Thank you again for choosing California Shutters. If you ever need anything else, we’re always here to help

Kind regards
The California Shutters Team

Rated 5 out of 5 stars

Play Your Part For A Memorable DIY Experience

I've got loads of good things to say about the company after buying twice from them; each time white hard wood with mid rail and hidden connecting rods. I read with interest a one star review that was all about either measuring incorrectly or not following instructions (or both). I am not a professional but a keen and competent do it yourselfer of (now 73 years). My first order several years ago at the home I have just moved from, was for fifteen windows, which included three windows in each of two bays and French Doors. On measuring, I decided that it might be too gappy so I deliberately didn't follow the contractual advice given by the company and halved the figure you are advised to subtract. On receiving the shutters (on time and perfect) I went about installing (which I did in two days). I should have taken that contractual advice, as the fit was inevitably too snug. I was lucky as the house was a new build with dot and dab plasterboard and as I had bought the front of reveal type shutter, in probing the corner of the reveal found it had a metal band on the external and internal corner. The window reveals were remarkably square and all I had to do was peel the band off the inside of the reveal and a little bit of sanding and the frames all went in square (more by luck than judgement). Result happiness. Never had any problem s with the shutters in about seven years. Moved house November; another new build. This time on checking the company website, the measuring instructions were the same. This time (having learnt from my previous experience), I followed the measuring instructions to the letter. I received the order (ordered late November ETA mid to late February, came on time, fun tracking the container on the app). The order was complete, delivery as notified packaging exceptional. Unpacked each frame into its room. There was one very small window, which I did first. It fell into the reveal with the merest of heel of hand pushes, screws in, shutters pinned in, result happiness. I repeated this with the next six windows (one of which was inside the reveal) with no problems. My problem came with the kitchen window (the most awkward getting up on the worktop etc). I'd put the kitchen order on last as initially I was going to leave it as it's a nice bright kitchen and the windows are a good style. While I cogitated and waited for an upcoming sale (Black Friday perhaps?), I went off and measured five rooms to have sliding mirror wardrobes installed. That company wanted the full size of the intended space, floor to ceiling, side to side and whether it had an end panel. They wanted the full measurement and that is because their programme algorithms need a bit of complexity to facilitate the design (they're all in with no problems because I followed their instructions). Back to my California Shutter order and I didn't get the full size thing out of my head and as a consequence didn't make the contractual deduction. I've pretty much got away with it as again it's a new build with dot and dab plaster but a bit messier. It was only one out of eight but whatever my reasoning it was just carelessness and unnecessary. A salutary lesson then; California Shutters, like every other supplier of anything, has a contract with it's suppliers, it's staff and it's customers. If we all play our part correctly the result is nothing short of spectacular. The construction method is clever and easy, the finish is superb and the service quite remarkable. They've upgraded a few things. Nice long coarse thread screws, a ready mitred bead all round the inside of the frame hiding the screw holes and a variety of plastic cover plugs to hide any of the other holes. My thanks to Alex in Customer Services who quickly resolved a minor issue for me. Well done to the team.

February 21, 2026
Unprompted review
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Reply from California Shutters

Hi John,

Thank you so much for taking the time to share such a thoughtful and detailed review.

Hearing from a returning customer, especially one with your level of DIY experience, is incredibly valuable.

We’re delighted that your first set of shutters served you well for seven years and that your most recent order arrived on time, beautifully packaged, and with the upgrades you noticed — we’re always working to refine and improve the product.

Your story is such a great reminder of how important it is to follow the measuring instructions exactly as provided. We completely understand how easy it can be for habits or other projects to influence the process, and we really appreciate the honest reflection. Despite that one tricky window, we’re glad everything came together well and you achieved another great result.

It’s wonderful to hear that installation went smoothly, the finish and construction met your expectations again, and that you enjoyed tracking the shipment and unpacking everything room by room. We especially appreciate your acknowledgment of the improvements to our hardware and frame design.

A big thank you as well for the kind words about Alex — we’ll be sure to pass them along. Our customer service team takes great pride in helping customers through every step, and your recognition means a lot.

Thank you again for your continued trust, your detailed feedback, and for “playing your part” in creating another successful DIY shutter installation. We’re thrilled to have you as a loyal customer and wish you many happy years enjoying your shutters in your new home.

If you ever need anything at all in the future, we’re always here to help.

Kind regards
The California Shutters Team

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