Candiamar Reviews 

2
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking company...total rip off…do not book with them

Shocking company...total rip off merchants..avoid

We did trip to Santorini from Crete

1) breakfast didn’t incl drinks as we were promised

2) breakfast was awful as well

3) our guide ( Yelena...short with cropped red hair) was horrible ( as I will explain)

4) we were put on a mixed German/ English bus..and told by guide we all could not talk..trip of silence !

5) lunchtime...we were all pushed by the guide to eat in this one restaurant in Faria ( seemed like she had a deal with them..who knows)..they were rude in the restaurant there are loads of other nice ones ( we went to Pelican up the road was lovely)

6) Also there was trouble in our group..we had all been promised trip to beach as part of option...with a trip to volcano ( optional and chargeable)...guide denied all knowledge of offering beach so it wasn’t available
Young kids in our grou0 disappointed

Guide ended up giving free volcano trip to the 8 in our group ( approx 30) who kicked off most re not going to beach

They told us they were getting it free..I confronted Yelena ..she got nasty and I quote shouted at me ‘DO YOU WANT TO GO IN THIS TRIP OR NOT’!

She then turned to the Russians ( the 8) and hissed ‘ I thought I told you not to tell anyone !..truly shocking

7) volcano boat trip naff..save your money

8) ferry back awful food for tea..cold sausage in a bun..again no drinks!

...found out on the boat looking at reviews this company ( including this guide) of unhappy customers...on numerous occasions..
Including the ‘ promised beach trip’... so she lied saying she didn’t know

You have been warned by reviews DO NOT GO NEAR THIS COMPANY or this guide

October 13, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Candia Mar SA Shipping and Tourism

Please, please save your money and don’t book a trip with Candia Mar. Advertised as ‘luxury’ super ferry Golden Star with breakfast and evening dining included. Actually preheated ‘microwave’ meals stacked on trays. A shambles on arrival at Athininos Port in Santorini where hundreds of people jostled to get on buses. Our bus was old, with minimal air-con and had broken seats. We were promised an English speaking guide, we got two Russian guides, one of whom spoke English well but gave a much shorter commentary than the other Russian guide. We lost our guide altogether on the return from a beach which was advertised as Kamari beach with crystal clear water but was actually Monolithos beach, dirty and polluted. Then in the shambles of organisation on the return to Fira a Polish guide got on the bus and told us she would only be speaking in Polish as it was her bus! Santorini is beautiful and worth a visit but not with this operator. To ad insult to injury the ‘microwave meal’ on the trip back didn’t even include a drink, on asking the staff just shrugged shoulders. My complaint letter to Candia Mar SA as yet has had no response, judging from the other terrible reviews I don’t think I will get one. We paid £218.00 for bad food, bad guides and a polluted beach. All the good parts of Santorini can be visited using other operators - my advice, don’t touch Candia Mar SA with a barge pole!

July 27, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look