Capthatt Reviews 

I am starting to think this capthatt site is a scam. I ordered a wallet over to months ago and still have not received it. Also no notification. And now I can't even enter there website. Something suss

Still havent got my order and no replay on e mail. Conartists de lux. Zero stars isnt an option so they got one. Not that they deserved it.

Ordered a leather bag almost 3 months ago, product has not arrived. Sent numerous emails, no reply. This site is a total scam, don't use them.

I bought a bracelet from you and so far I haven't received it, so I would like to know why I didn't receive the bracelet. Order number: 179130.

ok. this is ridiculous you took my order and my money 2 months ago. you haven't even responded to my emails. you have completely ghosted me! Capthatt.com is a scam!

Worst customer service ever. They simply do not respond to emails asking what is happening. Got a confirmation of order, they took the money, two weeks later no despatch, no mailing, no tracking, no contact. These people are a scam. Have been to the ACCC and the bank asking to cancel this payment. These people are SHOCKING. Good news. The bank challenged and refunded my money to me. Hope they have nothing further to do with Capthatt, who never did reapond even when the sale was withdrawn by the bank!!!!

Purchased leather goods in December 2020 and no response, no emails, no receipts, and will not answer phones. They will not respond to anything. They are also outside the US and do not tell you.

STAY AWAY....FRAUD

I purchased and was charged for boots I bought my son for Christmas that have still not arrived (1/14/21). I used their messaging system and tried to call them. No responses to any of my messages. Busy signal every time I call.

Do not buy from this store.

I have purchased an item which arrived in the suggested time of 30 days. I am very happy with the item and response from the company. Well made and good quality. 5 stars , I will definitely recommend this company.

I ordered 2 pairs of men’s shoes on November 23, 2020. It’s is now December 16, 2020 and the tracking number they sent me after numerous emails appears to be bogus. Emails are answered about 2 to 3 days after being sent. The phone number on the website also appears to be bogus as it only rings busy so you can’t speak with anyone.

I ordered a Leif Neilson sweater in January and received the sweater 2 months later. The size I ordered was a medium and I was sent an XL. In addition, the product that was sent to me was mailed from China and was a counterfeit Leif Neilson sweater (didn't have the tag, identifying patch on the pocket, buttons were cheap, and the yarn was very thin and poor quality). The company tells you that you can track the progress of your order by logging to your account; however, there is no login section on their webpage and they will tell you as much if you inquire about it. They never made my tracking information known to me, and they did not send any update during the 2 month period to let me know what the status of my item and order was(as in letting me know it shipped or that there was a delay because the item was not in stock, etc.). If you try calling the number on their webpage, you get a message saying that the number is no longer in service so the only way to communicate with anyone is to email the query email listed on their main page.

I did not want the two sizes too big counterfeit item they sent me and e-mailed them regarding a full refund and have not heard anything back from them. At this point, everything about the company screams scam and I could not recommend that anyone use this to order clothing of any variety. The counterfeit is not even a good pass at the original item. I'm super frustrated and disappointed in the experience as well as the fact that I'm eating the loss on this item because nobody will get back to me about the return and refund.

Bought this 4 weeks ago delivery was fast and on time. I struggle to fine this type of jeans in my size but these were perfect I didn't need to hold them up with a belt or roll the trouser legs up a little bit. 5 out of 5 spot on

Fits great and good to have shorter leg length fabric not too stiff

Great service, fast delivery

Great service, fast delivery

Bought this 4 weeks ago delivery was fast and on time. I struggle to fine this type of jeans in my size but these were perfect I didn't need to hold them up with a belt or roll the trouser legs up a little bit. 5 out of 5 spot on

I received a very good service from Capthatt As they were Xmas presents my sons haven’t received them yet but I know they will be happy. They appear to be the only company that have a great selection of Ted Baker underwear in XL even Ted himself hasn’t got them very happy about that. I got a personal service when I emailed about an item. A swift genuine reply followed. My order came very quickly and free postage and return to Ireland is just amazing. I also received a voucher for 10% off my next order. Well done Capthatt my first time to buy but certainly not my last Happy Christmas to all.

Competitive prices, delivered on time. What more could you want?

Bought sweater at capthatt for my sons birthdays. I've given 5*'s as it fits as expected, based on prior reviews about sizing and fit. He is slim and works out. Quality and styling is great and my son was super happy with it.

Really great customer service. After contacting customer service to inquire about a type of wallet I needed, the lovely rep not only investigated for me, but gave me some vouchers for money off. Happy days!