Carmarka Reviews 

45
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Took my money for an item they didn’t have, nor could they get it. Despite asking for a refund for 2 weeks, nothing received and completely ignoring me. Only pay them what you are willing to los... See more

Rated 5 out of 5 stars

I got positive experience with this company. Found them on ih8mud forum in topic about Prado rocker panels for GX460. So ordered parts from that list (rocker panels + hardware). From order to s... See more

Rated 1 out of 5 stars

2 months after I placed my order I started asking for updates. I tried contacting Carmarka 3 times, each time they eventually said "will update you tomorrow" and they never did. After 3 mont... See more

Rated 5 out of 5 stars

I ordered parts and got an instant answer of the estimated delivery time (70-90 days since the part needs to be produced in Japan). I knew that it will take some time in advance so i agreed since th... See more

Company details

  1. Car Accessories Store

Written by the company

Best One-Stop Car Accessories & Spare Parts Shop with worldwide delivery from UAE


Contact info

2.7

Poor

TrustScore 2.5 out of 5

45 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.7

All reviews

(45)

1 review in the last 12 months

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Rated 1 out of 5 stars

Lack of structure and sales support

Lack of structure and sales support. With these assumptions, it is easy to imagine a total absence of after-sales customer support.
The site is a nice showcase of well-presented products, but there is no indication of availability or supply times.
After placing the order, they automatically send an email summarising the order and recommending not to make the payment until the delivery date is communicated. After days of waiting and reminders, they have not replied. What is the point of displaying products in their e-commerce if they cannot procure them? More importantly, what good is a nice e-commerce site without dedicated staff?

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been trying to request a refund…

I’ve been trying to request a refund since last week Thursday I received an email 24-48hours after purchasing one part for my car I’ve been waiting I tried to email them everyday since Thursday and haven’t not had an email back to receive my refund since they didn’t have the part they told me if I wanted to I could wait 90-120 days. Worse company ever don’t do business with them they are a scam.
This is what I received the day after buying the product on 12/18
Dear Customer,

Hi Sir,

Upon processing your order, item is not on immediate stock.

Item can be ordered from Japan with90-120 working days or MORE handling time depending of Japan factory situation.

We cannot guarantee that item will arrive as per the normal time frame as factory is working on and off due to pandemic situation.

Are you willing to wait?

Note that back order/s once placed, cancellation is no longer possible. They are also non-returnable and non-refundable items.

Please confirm and proceed with the payment.

Our WhatsApp +971563449923

Thank you.

Kind regards,

Anne
Order US1-1/181224-0119909

December 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Very good experience

I got positive experience with this company.
Found them on ih8mud forum in topic about Prado rocker panels for GX460.
So ordered parts from that list (rocker panels + hardware).
From order to shipment: 7 days
From shipment to delivery: 4 days (from Dubai to west coast USA, I'm impressed).
Parts were well packaged.
They were pretty responsive on Whatsapp and e-mail.
So can recommend them.

July 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend

I have done several orders for Toyota parts from them and its been a great experience. You need to be patient as some parts take some time to manufacture, but they provide updates and tracking info once things are ready. I would highly recommend.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

I am a regular customer

I am a regular customer, but was not completely satisfied with the packaging. I provided packing instructions for the next order. This has been followed up perfectly.

January 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Superb service

I ordered several spare parts, all the item received very quickly within 5days. I am very happy about the service & customer support.like to do business again .
Thanks a lot.

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Everything as expected

I ordered parts and got an instant answer of the estimated delivery time (70-90 days since the part needs to be produced in Japan). I knew that it will take some time in advance so i agreed since the price was way better than in my country.
They responded to my question for a status update within 2 days and after 3 months the parts arrived as ordered. There were additional fees afterwards but I also knew this in advance because they are basically taxes in my country so there were no surprises.
Would order again!

December 11, 2023
Unprompted review
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Rated 5 out of 5 stars

Their work is very excellent

Their work is very excellent. I advise everyone to visit the site and buy from it (their treatment is excellent - the prices are excellent - the negotiation is very excellent). If the rating was up to me, I would give them a million out of a million

November 29, 2023
Unprompted review

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