While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As an independent family run business, Carpets Plus in Norwich Norfolk are members of Carpet 1st a 80 million pound buying group helping to keep prices down, We are also members of the Carpet foundation and operate the OFT code of practice. We can...
Barker Street 92, NR2 4TQ, Norwich, United Kingdom
3.7
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used carpets plus to lay a new carpet in my pub. From the initial enquiry to the finished job, Gary and his team were very professional and did a first class job. Great quality and service at a good price.
Worst of the worst companies ever encountered. Sukhy has no people skills, she calls her customers "crazy", she refuses to return calls, acknowledge faults, and fix issues. She uses family to do their installations who have no experience and do lousy jobs. STAY AWAY FROM CARPET PLUS, please, if you have to spend a little more money but get the job done right. This company doesn't deserve any stars, no people skills, no work knowledge, and absolutely regard for customers hard earned money.
Very recently had LVT flooring in Hallway+lounge+Diningrooms.
We are very pleased with the work completed by Lewis and Aidan.
No hesitation to recommend this Small local independent business to friends and families.
I have been very impressed with everyone at Carpets plus, very helpful, honest and reliable. The carpet we had fitted, the fitter worked quickly and carefully, looks brilliant. I work in the housing industry so see many carpets fitted and know quality work. Will certainly use this company again for other projects.
Once again an absolutely fantastic service from Carpet Plus Norwich. Gary and Lee marvellous people, helpful in everything from samples to end results. Had My own Carpet fitted in February fabulous job done and just had brothers lounge done fitted by Lee outstanding service given. Would recommend to everyone nothing too much trouble.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
