CasinoTime Inc. Reviews 

10
•
TrustScore 2.5 out of 5

2.6

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Company details

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Casino Time is a proudly Canadian-owned and operated online casino, built on more than 30 years of experience in Ontario’s charitable and land-based gaming industry. Our roots in charitable gaming continue to shape who we are today, with a focus on community, entertainment, trust, and responsible play. We bring that experience online by offering eligible players access to a wide selection of casino entertainment, including slots, live dealer games, bingo, and other player favourites from leading game providers. Our goal is to deliver a fun, reliable, and rewarding experience in regulated Canadian markets, supported by exciting promotions, responsive customer support, and tools that help players manage their play. With deep local roots and a long-standing connection to Ontario’s gaming community, Casino Time combines trusted industry experience with modern online entertainment to create a casino experience that feels familiar, engaging, and easy to enjoy.


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2.6

Poor

TrustScore 2.5 out of 5

10 reviews

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2.6

All reviews

(10)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Pure money grab

Pure money grab. Odds of winning are low to none. 0 fairness and customer satisfaction.

October 8, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible technology

Terrible technology. The games play slowly and reboot frequently. Their customer service representative suggested clearing cache, trying a different browser. I play on a number of sites and I don’t experience these issues. Rather than providing useless suggestions maybe you can apply my losses to improving your technology. I’ve taken a time out as I hope improvements can be made.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Casino time review from a gambler

I just started playing this casino almost every day a month ago and I am loving it I am actually in +$943 profit on this casino. This casino has the Fastest Withdrawal ever!!! Goes straight into your bank account once you click withdraw. I love gambling and this casino really shows how much they care about you and your play, Depositing on this casino is just as fast as withdrawing. The only thing I would change on this casino is better bonuses, everytime I level up it’s only 5 free spins why not increase the amount of free spins everytime you level up?? It takes a long time to level up too and like what is that gonna do. I am already level 19 currently and I’m not sure how many levels there are, but if you are looking for a casino just to play have fun and win without any care about bonuses this casino is the place to go coming from a gambler!!!

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ CAUTION TO ONTARIO PLAYERS

⚠️ CAUTION TO ONTARIO PLAYERS RE: CASINO TIME & SELF-EXCLUSION BREACHES ⚠️

If you use Ontario’s official BetGuard Centralized Self-Exclusion system, be aware that Casino Time is currently refusing to honor the province's player protection laws.I officially registered my centralized self-exclusion with BetGuard on May 29th. Despite this, Casino Time’s platform completely failed to sync with the central registry for nearly a month, allowing me to log in, deposit, and gamble from May 31st - June 25th.When called out, their customer support closed my ticket and claimed they hold zero liability for BetGuard syncing failures. This is a direct violation of the AGCO Registrar’s Standards for Internet Gaming (Standard 2.11), which mandates that operators must cross-reference player data and block centrally excluded individuals immediately. Furthermore, AGCO directives clearly state that wagers made after an exclusion must be canceled and refunded.I have already escalated this systemic compliance failure and the full email chain directly to the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario (iGO) for a formal investigation and audit.If you value a platform that actually respects regulatory player-safety laws and responsible gambling infrastructure, look elsewhere.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

In my experience

In my experience, this platform does not seem to place much value on fairness or customer satisfaction. The game selection rarely changes, the odds feel extremely low, and I have repeatedly noticed situations where a game appears to be performing well, only to freeze or restart. After restarting, the results often trend negatively until the balance is depleted.

I have contacted customer support several times to express these concerns, but I have not received responses that adequately addressed the issues. While the platform states that it operates legitimately, I believe there is a lack of transparency and trustworthiness in the overall experience.

This has been very disappointing, especially when there are other platforms that appear to prioritize customer satisfaction and player value. Based on my personal experience, I would advise others to proceed with caution and consider alternative platforms where they feel more respected and appreciated as customers.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Full of malicious Software, BEWARE!

Please stay away from this game, It is full of malicious software. Most of their new games came up with Malicious Site Blocked. I brought it to their attention, the agent thanked me for bringing it to his attention (umm, is it not YOUR job to keep my information safe?) Then another agent told me it was my fault lol. The RTP is absolutely awful! If you value your privacy and money, do not go near this one!
I'd give it a huge negative number for trustworthiness.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Casinotime

Won a few dollars on the Slingo type games on Casinotime, every time I tried to collect my winnings it would give me a "network error" message but I had no problem playing any other games or continuing to wager on that same round, real convenient.

March 15, 2026
Unprompted review
Rated 2 out of 5 stars

Try your hand at other more trustworthy casinos

Ive used this casino for awhile now, the app sucks. I had to stop using the app because it wouldnt sign in, you cant even use it on a browser half the time unless you go incognito. No they always have these promos up that your supposed to get via email which ive recieved maybe once. Recently i questioned them about and was told i would recieve them the following week but i did not. I talked to support and they decide to tell me it a technical glitch that put the promo up and has since been taken down. I have a screenshot of me being told i would recieve them. To me a casino that has technical glitches like that doesnt seem like something i would trust my money with so for this reason i wouldnt suggest you use them. There is plenty of other casinos out there with out these problems. Try your luck at them.

February 8, 2026
Unprompted review

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