Charles Cameron & Associates Reviews 

Mortgage advisor assigned to us was 10 minutes late to the initial call, whilst they were friendly on the call, they then followed up with a confusing email that evening like we had not even spoken to them at all, and has since failed to respond to our communication. We feel this has all been quite unprofessional and a very bad first impression, so are looking elsewhere as to have a smooth process as possible.

We were extremely disappointed with our experience. Our mortgage advisor, Aaron, arranged a meeting with us but failed to attend, and we never received any communication or explanation afterwards. As a result, we were forced to find a new mortgage advisor at short notice through a different firm. The difference in the quality of advice, communication, and support was significant.

Being stood up for a scheduled appointment and then completely ignored is highly unprofessional, particularly when purchasing a property is such a time-sensitive and stressful process. Based on our experience, I would not recommend these mortgage brokers.

Highly recommend! They made the process simple and was always available and helpful. The whole team are fantastic

Disappointed that my adviser’s written assurance wasn’t followed through

I used Charles Cameron & Associates because they are offered as a “benefit” through my corporate employer.

During my mortgage application, my adviser specifically told me in writing: “Rest assured, I will chase the rates down as I have been doing previously.”

I relied on that assurance. Unfortunately, a lower rate subsequently became available on my same Nationwide mortgage product, but it was not secured for me.

I raised a formal complaint, which was rejected on the basis that the business does not undertake an ongoing obligation to monitor rates. I found this particularly disappointing given the specific written assurance I had received from my adviser.

I was assigned my advisor Katie many months ago, and I had no idea how helpful and instrumental she would be to starting my process off on buying my first house. I was so nervous, but Katie was incredible, she took so much time to explain things, never made me feel an idiot when I asked questions, or confessed I had no idea what certain terms meant. She ensured their concierge and partner services reached out to me for wills, home insurance etc. This really helped me get a conversation going with them, some services I took, others gave me a good idea of prices so I can look for better deals, and were never short or horrible when I expressed it, and some tried to price match deals I found!
Genuinely felt like having a professional person guiding me through the steps, which was very overwhelming to begin with, but became calmer once the appointments were booked in by their concierge team. Really appreciated Katie and her teams help, could not have done it without their reassurance and kindness from every step. Thank you so much all!

We can't thank Dominic and Aran enough for their help and guidance through the mortgage application process. As FTBs in a competitive area, we spoke to Dominic a couple of times before we had an offer accepted on our home. Dominic was always responsive and found time to speak to us to talk us through the process and look at all of our options.
We had a bit of a turbulent road but he really fought our corner with the bank and went above and beyond to secure our mortgage. Dominic - thanks for your exceptional patience, expertise, reassurance, and advice.

Despite applying early and being ready to proceed, our broker repeatedly delayed the affordability assessment. Instead of progressing the paperwork, we were told it would “take too much time,” and excuses were given rather than support. Emails and steps that should have taken days dragged into weeks.

Because Shared Ownership homes are allocated based on who completes financial sign‑off first, these delays meant another applicant was approved before us — even though we had our reference number first and were in a Section 8 Ground 1 eviction situation.

Once we switched to a competent broker, everything was completed immediately. Unfortunately, by then the property had already been allocated to someone else.

This experience directly cost us the chance to secure a home.

We cannot thank Tytan and Andy enough for their support throughout our remortgage.

Our transaction turned out to be far more complex than expected, involving multiple property titles and, unfortunately, significant delays with the conveyancers.

Throughout the process, Tytan was outstanding. He was always responsive, kept us informed at every stage, took the time to explain things clearly and, when our case became stuck for several weeks, proactively engaged with both Halifax and the conveyancers to help move matters forward. We genuinely believe his intervention played a significant role in breaking the deadlock.

Andy and the wider team were equally supportive throughout, and we always felt we had people on our side who genuinely cared about getting the transaction over the line.

Buying or remortgaging a property is stressful enough without unnecessary delays, but having a broker who is knowledgeable, proactive and willing to fight your corner makes all the difference.

We wouldn't hesitate to recommend them and will certainly use them again in the future.

Hit and miss depending on who you get. They sorted my first mortgage but I was passed between advisers.

I'm now attempting to sort a second and was passed around again, the latest adviser is just ignoring my requests to discuss an AiP. He also seemed a bit confused around Nationwide's terms.

Kirstie was great in helping us with our mortgage when we applied in 2024. As an older couple who have been in rented for 10 years, this was a daunting process for us. She guided us through everything and ensured we got a great deal. Likewise she has been amazing in assisting in our remortgage in 2026. Thank you Kirstie and Isabella.

As first time buyers, we were nervous about the mortgage process as we had no idea what we were doing. Sergey and Ela helped us through the process and couldn't have been more helpful. They replied within a couple of hours every time and kept in regular contact with us. We felt supported and as though Sergey had our best interests in mind when choosing mortgage options.

Stephen and Mohammed also helped us with our life insurance, which similarly was a seamless process and everything was explained to us when needed very helpfully.

Highly recommended from us, we had only previously heard horror stories about advisors not replying for weeks, so it made the buying process smooth and much more stress-free.

I have had an excellent experience working with Richard. From the very beginning he has been professional, knowledgeable and incredibly responsive. Took time to explain everything and give me step by steps. Everything went straight forward and its been lovely to be stress free. Thank you

Dominic Meschini was absolutely outstanding from start to finish!

He made what could have been a stressful process, be smooth and completely manageable, always taking the time to explain everything clearly and keep us updated at every stage. Nothing was ever too much trouble, and his responsiveness and attention to detail really stood out. He helped as at so many different points in our house buying journey, it may not have happened without him! For example, when our first house purchase fell through, he was there to support us; he made sure the mortgage moved over very easily, helped us when we were down, and effortlessly guided us when we found our second, which we went on to buy

It genuinely felt like he went above and beyond to get the best outcome for us, and we always felt we were in safe hands.

We highly recommend Dominic Meschini and Charles Cameron, a brilliant experience all round. He makes Charles Cameron stand out above the rest!!! Thank you Dominic!!

I had a great experience with Charles Cameron and a big thank you to Aaron who did a phenomenal job as my mortgage broker. He was instrumental in guiding me from start to finish. His ability to explain the nuances of my mortgage options gave me total confidence in my decision.

I wanted to take a moment to sincerely thank Robin and Govinda for all their help with my remortgage application. They were very patient while I considered a number of options and were always available for questions. It was an easy and stress free process and they found me the best rate in the market. I look forward to working with them on my next remortgage!
It is also great to be associated with a company that has a commendable commitment to sustainability. By working with Earthly they plant 1 tree for every Mortgage and 2 for every Remortgage. I'm happy to have contributed to their project.

We have used Aaron as the broker and sherry his admin as our main points of contact, we had quite a complex mortgage application for first time buyers and Aaron guided me through every step, gave updates when they could and managed to get us an offer after a couple of weeks of back and forth with the lender, he listened and took notes and understood the situation so he was able to get our detail across to the underwriter efficiently and effectively, would recommend anyone to use them, portal is easy to use and the other products are honest advice not pushy sales and don’t try to convert you if you say no. Brilliant service all round

I am working with Kate Reed currently as a first time buyer and could not recommend her more. She has been nothing but absolutely amazing, responsive and helpful at every step.

Laura, Over the last 10+ years you have been an excellent help to me, through sourcing interest only BTL mortgages, as well as securing me an excellent rate for my personal property mortgage. I have recommended you to friends and colleagues as a reliable and efficient source.

Your helpfulness, enthusiasm and overall positive demeanour made our interactions enjoyable and successful.

I had called for a general mortgage enquiry and Aaron was absolutely fantastic. He was really understanding, thoughtful and listened carefully. He reassured me and I left that meeting very positive that I have a great company with independent mortgage advisors who really go the extra mile. Thanks Aaron and would recommend Charles Cameron.

Great experience with Kyle Selby as our mortgage advisor. We were first time buyers and didn’t know much about the process of buying a house. He explained EVERYTHING to us, even information beyond mortgages such as House surveys etc. He was easy to contact and very friendly! I have already recommended him to a colleague and will continue to recommend to anyone buying a home!