Cecuf Reviews 

This company is the worst. They sent a wrong order and the quality and fit were terrible. I've been trying to get a refund for 1.5 months. They will email back but then have you take pictures, and keep giving excuses for not paying. I still have not gotten a refund and there is nobody to talk to. They are a scam!

Ordered a jumpsuit in May of this year. Upon receiving it, the sizing was completely off. Returned it. Company still hasn’t refunded my money. They keep giving me the run around. My bank initially gave me a provisional credit but it has since been reversed since the company said they’d refund me my entire amount. Customer service is sporadic. I’m out $156.99! I just filed a complaint with BBB. Don’t use this company. Horrible!!!!

Deceptive Practices, Defective Items, & Breach of Stated Policy

DO NOT BUY FROM CECUF. This company is running a textbook bait-and-switch operation. I ordered a linen short set that took weeks to arrive. When it finally got here, the quality was completely substandard/awful and the sizing was vastly incorrect compared to their online listing.

When I reached out immediately with photos, customer support explicitly admitted in writing that the item was "different from what was expected based on the listing" and offered me a measly 30% partial refund to keep a completely unwearable item.

When I demanded a full refund and a prepaid return label, they refused, claiming that customers are responsible for all return shipping costs. This is a direct violation of their own published return policy (updated 1/8/26), which explicitly states: "There is no cost to the customer if the item is defective, damaged in transit, or incorrect. Cecuf will cover return shipping fees in these cases."

They admitted the product didn't match the listing, yet they are breaking their own legal terms to force customers to pay out-of-pocket to ship back trash. They ignore emails and hope you just give up. I am filing formal complaints with the FTC and the Florida Attorney General, and disputing the charge with my credit card company for consumer fraud. Stay far away from Cecuf!

The product is nothing like pictures on line. I received an outfit that had a pocket at the hip and another by the knee. The product is way over priced and poor quality. The return process has been difficult. I have 10 emails and still waiting to find out how to return the items for a full refund.

I bought two pairs of shorts didn't get them but the site did not refund my money. Contacted them four or five times with BS responses. I will be reporting them to the local police, anyone else like to join me. This site should be taken down, it's a scam. Do Not buy here.

I ordered a linen dress for $135 and what arrived looked nothing like the dress ordered. Wrong color, length, fabric so thin you can see through it. No labels on it, not even for washing. Threads hanging off it. I wrote the company the day it arrived to say it needs to be returned. They told me they needed me to send pictures of it which I did the next day. Same day I'm told 'as a one time courtesy' they will refund me 20% of the dress and I can keep it. This offer makes no sense. Still in communication with them to get my refund.

This company is a scam site - including falsely advertising their clothes as being made from cotton & linen, when they are just synthetic poorly made fabrics.
They have refused to provide me a refund or pay for return shipping - even though their items are labelled incorrectly, and also defective in terms of the poor quality seams. Please DO NOT BUY FROM THEM!!