Terrible customer service and no respect for customers time and money
I ordered parts from Cedeo / Dispart on 18th December for my customers boiler. When I ordered these parts they were marked as in stock and available in Champniers branch with a max 2 days delay. I drove 45 minutes to find not in stock. No apology and told parts would be 8th Jan and he would post direct. No parts received, no reaction from emails until they were sent multiple emails. Phone messages ignored and eventually got a partial refund at the beginning of February. Ordered parts from another supplier and arrived promptly. No apology or compensation given. Do not use this company as they have typical French customer service!!. none!!. Avoid!! one star is generous.
February 5, 2021
Unprompted review