Ceilingfansdirect Reviews 

I had a great experience shopping with ceiling fans Direct. They were quick to respond to my emails and were able to source the things that I needed.

Sadly a bad after sales experience when trying to make a return. I purchased two fans for a renovation and needed on with a light. Unfortunately this was not requested until we discovered one was purchased incorrectly. requested to return and get a refund on one fan without success. two emails were sent and the response was still no. Please do your research and purchase from them with caution as there is no leniency with their return policy. Bunnings would have been a better option at the same price. Return was requested within 30 days of purchase. Read all the fine print before buying.

We wanted to replace the fan lights in our home, as the existing ones were quite old and looking rather dated. One of the main criteria for us was that the lumen output from the lights was to be as bright as possible (and also that the light could be dimmed when necessary). After doing research online and in a couple of lighting retailers, as well as our electrician's recommendation, we decided on the Ventair range of ceiling fan lights. I spoke to a lady called Kayla at Ceiling Fans Direct to discuss the optimum light output, and the other features of these fans. Kayla was extremely helpful, and knowledgeable about the products her firm sells. In the end I ordered 3 of the Ventair Glacier52 DC fans, and I was delighted with the price from Ceiling Fans Direct, which included free delivery. Delivery was very prompt and our electrician has now installed them. Once installed we decided to get another 3 of these same fans for the upstairs rooms, as we like the clean modern look. So I called Kayla and ordered 3 more, which also were delivered promptly. Great friendly and professional service from Ceiling Fans Direct, and I definitely recommend you contact them if you are looking for quality fans at great prices. PLUS is you are looking to install or replace smoke detectors and alarms in your home, Ceiling Fans Direct have a good range of these as well.

I purchased a ceiling fan and a wall controller, both arrived as described, and the customer service was excellent (the wall controller arrived first, separately, and when I called to ask about the fan the person I spoke to was friendly, efficient, and sent me the details to be able to track the delivery). I would buy again from this store.