Central Computers UK Reviews 

A great experience. Chris & his staff go above & beyond. Sorted my Tablet out. Sells quirky gifts which are right down my street. Great window display.

I have used the services of Central Computers since they set up my computer many years ago. The service over the years has been absolutely outstanding. Their desire to sort out any problems that I have experienced during that time has gone well beyond that which I would have expected. An extremely reliable company that you can count upon. Should there be an urgent issue they do their level best to address it for you as quickly as possible. I cannot praise the company enough. They are so nice to deal with which is an added bonus. I would wholeheartedly recommend them for your IT needs. David Hughes

I had lost all my email accounts due to a move from one Broad Band provider to another. The one I moved from had not transfered me email accounts to another platform which they were suppose to do. I had lost my access to my Microsoft account. On contacting Central computers, who had built my Windows 11 Pro pc 2 years ago, an excellent job they made of that too, I told them of my big problem. They came round and sorted all my troubles out, very efficiently, with great knowledge. All ok now. Advised on a few other questions I asked too.

"After Sales Service" is certainly alive and active at Central Computers UK.
2 weeks ago on the Friday of the May day weekend I had an issue accessing my PC, namely forgetting my password. The PC has been in my possession for the last 2 years since I purchased from Central Computers. The PC has been very reliable and was constructed in accordance with my requirements.
The missing memory of password details was down to me and my brain.
I contacted Central Computers UK on the Friday by telephone and advised them of my problem. The response was very positive and I was advised they would respond within the hour (after completing an existing Job). Sure enough the call came back within the one hour and I was advised how the matter could be resolved. As a consequence they were able to access my wife`s profile remotely on the PC and via this resolve my password issue in very quick time.
I was in contact all the time with the representative of Central Computers UK while they directed matters and explained the process in a very clear precise manner.
A small fee was applied for the work carried out and the matter was brought very quickly to a satisfactorily conclusion. This is a great technology company, that will listen 100% to the customer and will guide where necessary. Thank you.
NB. I have now written my password information down in my little Black Book

I recently had a visit from Heather at Central Computers and I couldn’t be more impressed with the service. From start to finish, she was incredibly helpful, knowledgeable, and professional. She took the time to understand exactly what we needed and made sure everything was set up properly and running smoothly.

Nothing felt rushed — Heather explained everything clearly and made the whole process straightforward and stress-free. It’s rare to find someone who combines technical expertise with such a friendly and approachable manner.

I wouldn’t hesitate to recommend Central Computers to anyone looking for reliable IT support. Outstanding service all round.

Laptop unceremoniously died on Friday. Called and got it booked in for the Monday. Got an update on Tuesday, and had all my recovered data back by Wednesday.

Central Computers were efficient, communicative, and made a very stressful situation as painless as possible. I'm so happy with the results and have nothing but glowing praise for the service. I'll turn here the next time I have a tech emergency, for sure. Heather is an absolute rockstar as far as I'm concerned!

I have been a customer of Central Computers for about 18 years, always used them.
Had a printer connection and Wi Fi problem normally I could solve but not this one. Heather made two visits solved Wi Fi and a second visit for LAN connection. I left her alone while she worked (very hard for me!) on the system. Asked her to explain to me what the problem was. She did in a way my 76 year old brain could nearly understand.
My wife has Parkinson's and dementia and Heather was understanding as she suddenly walked in on her as she was working.

I've been a loyal customer of Central Computers for many years, and their consistent excellence keeps me coming back. Over time, I've purchased several PCs and had multiple laptops upgraded — each experience has been smooth, professional, and tailored to my needs.
My latest custom build, running Windows 11, delivers stunning performance and reliability. Whether it's hardware advice or software configuration, the team is always happy to help and genuinely committed to finding the best solution for their clients.
Their pricing is very reasonable, especially considering the quality of service and components. Central Computers remains my go-to for all IT solutions — I wouldn’t hesitate to recommend them to anyone looking for expert support and top-tier builds.

I am a definitely not-tech person who has used Central Computers over many years and particularly in the last 3/4 years.
In the whole of that time I have found Central Computers to be unfailingly helpful and supportive. Any query or issue that has arisen with my PC has been dealt with quickly and efficiently.
Earlier this year Central Computers supplied me with a new PC using Windows 11. The whole process was completed within 3 days including the transfer of all my data. Heather provided all the instruction and support I needed when first using the new PC.
Heather is extremely competent and is always prepared to explain clearly and patiently what Central Computers are doing in respect of any issue that I ask them to deal with.
Central Computers' customer service standards are very high. They respond quickly to any query and are extremely reliable.
Central Computers' charges are extremely reasonable.
In summary, I have never had a bad experience with Central Computers and would unfailingly recommend them.

If you’re looking for a company who can not only build computers (amongst their many IT related talents) but ensure all your precious data is transferred in a safe and organised manner, then look no further.
This is the first time I have used Central Computers and I undertook a lot of Due Diligence before trusting them with my data. Even though they were not the most local company, the way they answered all my questions gave me confidence. They did not disappoint and Heather who was my main point of contact, has been excellent, keeping me up to date with their progress and answering any questions quickly along the way.
If you don’t fully understand computers, (I don’t!) they provide a human touch and make the daunting or unknown become clear and understandable. Their prices are fair, and their services are bespoke. Their Unique Selling Point (USP) is personalisation - not only building you a computer but setting it up from the get-go. Don’t struggle……. contact Central Computers!
I am very happy to recommend Central Computers and would like to thank Heather and the whole team for the excellent service I have received. They will now be my go-to company for all things IT related. Thank you! Paul 😊

I have just bought my third laptop from Central Computers. They explain everything in a way a non-expert can understand and set out the options clearly. For the first time, I used the data transfer service and that removed a lot of stress in getting my new machine up and running. They are always happy to answer questions over the phone when they can and with a lot of patience.

I have been a long time user of Central Computers (over 15 years) and have always relied on them to fix any problems that I have had with my computers. They have never failed me :) retrieving folders and data that I thought were lost for good and giving good advice on how to protect my computer, all at a reasonable and fair cost. Thank you

Heather was so helpful & knowledgeable. Unfortunately my old lap top could not be saved but she sorted me a new one & transferred all of my old data in a couple of days. It was so easy. This was my first time using central computers but I was so happy I chose them. I would defiantly recommend them.

A very helpful and knowledgeable company, They repaired my Windows 10 PC a few years ago, did an excellent repair, and it has worked better since that repair than when it was new. So last week I decided it was time to have another PC built for Windows 11, that would drive a 4K monitor, as my older Windows 10 would not. So we had a discussion on phone about requirements, was given excellent advice, last Thursday I went and ordered the new PC, Tuesday I received phone call to say it is ready for collection, Heather showed me the PC working and explained the connections. I now have it working all fine, so all that was completed within a week of placing the order. Most impressive. Would certainly recommend Central Computers of Romford, Essex. Excellent service.

Great service from Heather, super helpful. Also great that they will see you out of hours

I know nothing about computers so I was a bit nervous about where to go to get my sons computer repaired, Heather was very helpful and repaired my sons computer in super quick time so he could finish his college work, I was so impressed, a very lucky find Central Computers, highly recommend, good honest reliable service

I recently ordered a new computer system from Central Computers. The service I received was outstanding and quick. Heather was very helpful and patient with me as I am not 'tech savvy'. This is the second computer I have bought from them and will use them again. Thank you Heather :)

I have always had amazing service from Central Computers. I have bought several desktop pcs which they built and laptops from them which they have repaired, set up and upgraded knowledgeably and professionally. They are realistic with timescales and one of the things I like most is that they keep you informed. They do not have an online shop, so those reviews are not applicable to this company. I have used them for years now and would not go anywhere else.

Words fail me to express the bad treatment and service i experienced in the hands of this company Central Computers. I handed over my frozen Hp laptop to them on the 26/11/2020. First they have zero communication and update policy. I kept chasing them and kept asking for updates because nobody was updating me at all considering the fact that my laptop was with them for 2 months even though I pleaded with them as my laptop is being used for business. At a point, they blamed the courier and kept saying the courier had not delivered my laptop for weeks. I really got frustrated not knowing what had happened to the laptop. On 2 occasions I asked if my laptop was missing but couldn't be given a definite word. 3 times I was promised a call back to update me but it never happened. Finally when it arrived I was charged £150. All I was told was the problem was the power button. No explanations, nothing! I just reluctantly handed over the money to them to get my computer away from them after 2 months. I did not want to write this review because I always feel you can be mean to a customer once! Your own actions will put you where you belong. I dont have to write anything. The reason I decided to write this review is that just 3 days after I got my computer back from them, the same problem that took me to them in the first place started again. This is very unacceptable and annoying. I cant even bring myself to go back to them after all I went through the first time. They clearly dont know what they are doing. They claim they do computer repairs but I highly doubt it. They just sell parts and even at that you can see a few people have also had issues with them over sales of parts. Terrible Company this one and I would never recommend them to anyone. BIG BAD NEWS!!!!! BEWARE!!!!

If I could give this company less stars I would!

Ordered two M.2 Transcend 512GB SSD's.

I was called the next morning and told only one was in stock. No problem as they would send a refund and I ordered from elsewhere. Later that day I was emailed telling me the one they had in stock they could not find!
I really needed the SSDs the next day as I was leaving the country a few days later and had to get the SSDs installed before I left.