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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, competitive pricing, and high quality of items. Many appreciate the fast shipping and the helpful, knowledgeable staff who provide friendly service. People frequently highlight the ease of finding what they need and the overall positive ordering experience. However, some customers experienced issues with order processing and logistics, leading to delays in receiving their shipments. A few reviewers also reported receiving defective products, such as batteries, and noted concerns about the authenticity of certain items.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality of the products, with... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering, good prices, and... See more

Price

Consumers find prices to be very positive, often describing them as great, reasonable, and even amazing. Many... See more

Service

Clients share positive opinions on service, consistently praising its dependability, speed, and friendliness.... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Based on these reviews

Rated 5 out of 5 stars

Joseph, the sales rep I've spoken to several times, is great! He knows the product lines well, is very informative, and super friendly. He's an excellent customer service person. I highly recommend hi... See more

Company replied

Rated 5 out of 5 stars

Thank you for such a quick delivery! Your website is awesome! It’s rare that vape shops provide physical address, email, owner names, and customer support phone number. You carry the exact coils that... See more

Rated 5 out of 5 stars

I love how easy the website is to navigate. I have placed three orders and they always arrive fast and in perfect condition. The only thing that I wish they would change is adding the flavor descripti... See more

Rated 5 out of 5 stars

Central vapors has everything I need for a great vaping experience! They have my favorite brand of vaping device and their in-house vaping liquid is amazing and affordable! Wish they had the longer dr... See more

Company replied


Company details

  1. #10 of 26 best companies in Electronic Cigarette Store
  2. #13 of 29 best companies in Tobacco Shop
  3. #12 of 36 best companies in Vaporizer Store

About Central Vapors

Written by the company

CENTRAL VAPORS | About Us

At Central Vapors, your vaping experience should be rewarding and frustration-free. Enjoy top-quality vape juices and brand vape starter kits.

New to Vaping? Friendly staff knowledgeable in vaping are here to help and happy to serve—your #1 resource for vaping knowledge.

 

EXEMPLARY VAPE LIQUIDS

Top-quality liquids are the result of meticulous creation. Central Vapors team focuses on creating Genuine Quality Vape liquids and providing top-notch vaping kits. Our mission is to pave the pathway for a tobacco-free future for adult tobacco smokers while also educating and protecting our underage youth from all Nicotine products entirely.

Indulge yourself with the Best Vape Juice created from carefully sourced USA ingredients, hand-picked and high-quality from only the most trusted sources.

 

LOVE YOUR VAPE,
OR WE AGREE ITS FREE

Shop Premium Vape Juice flavors and Nicotine Salts handcrafted and pre-steeped to perfection.

 

VAPE CENTRAL VAPORS

Vape like you mean it; make the switch and check out the Newest Vape Mods, Pod Starter Kits, and Sub-Ohm Tanks. Enjoy a wide selection of high-powered Tech Vape Mods, Squonk Kits, RDA, RTA, and Rebuildable Atomizer accessories for experienced veteran vapors. Vape and Save with Bulk e-liquid and DIY eJuice flavor concentrate for mixing vape juices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Long time customer from VA…

I’ve been a long time customer from VA and my orders are always correct and timely. They even call me directly if a product I ordered runs out before mine is filled - most others would just cancel that portion of the order, but they ask if I’d like to replace with an alternative.

April 1, 2026
Rated 5 out of 5 stars

Amazing high quality products

I love how easy the website is to navigate. I have placed three orders and they always arrive fast and in perfect condition. The only thing that I wish they would change is adding the flavor description when choosing a concentrate. Other than that, this is an amazing site with even better pricing! This is the only place that I will ever use to order my diy e-juice supplies.

April 1, 2026
Rated 5 out of 5 stars

Great customer service.

I have been a customer for several years, and I just had my first problem with an order. I received a DOA vape device. I let them know, and faster than I could blink my eyes, they had a replacement sent out to me. I call that wonderful customer service.
I'm embarrassed to admit, however, that before I found their email telling me that they sent a new device in my spam folder, I sent them probably a half a dozen angry messages, because I thought they weren't answering me. When I apologized, it was just accepted with courtesy and humor. I call that great customer service.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service

March 1, 2026
Central Vapors logo

Reply from Central Vapors

Thanks so much for the shout-out, Richard! 💯
We’re thrilled to hear you had a great experience with us. Our team works hard to keep things running smoothly, and feedback like this makes it all worth it. See you again soon!

Rated 5 out of 5 stars

Placing an order

I like your products and when I place an order it is processed pretty quick. Never had a problem placing or receiving an order.

March 1, 2026
Central Vapors logo

Reply from Central Vapors

That is exactly what we love to hear!💯
Thanks for choosing Central Vapors!

Rated 3 out of 5 stars

Normal

I'm sorry but I don't have much to say about my experience. It was not good or bad...it just was.

March 1, 2026
Central Vapors logo

Reply from Central Vapors

Hi Ethan, thank you for sharing your feedback.⭐

We always strive to create a memorable experience for our guests, so it sounds like we missed the mark on making your visit special this time. We’d love the chance to turn that 'just okay' into something great next time—please feel free to reach out if there's anything specific we can do to improve!

Rated 5 out of 5 stars

Easy experience

I shop online frequently and shop from Central Vapors every couple months. It's always easy to find what I'm looking for and I enjoy trying all the flavors. The selection of flavors is better than anywhere else.

March 1, 2026
Central Vapors logo

Reply from Central Vapors

Thank you for being such a loyal customer!😎
We love hearing that you enjoy exploring our flavor lineup—we work hard to make sure our selection stays 'better than anywhere else.'

It's great to know that Central Vapors makes it easy for you to find your favorites every couple of months.

We look forward to seeing what you pick next!

Rated 5 out of 5 stars

easy to navigate

easy to navigate, great cost

March 1, 2026
Central Vapors logo

Reply from Central Vapors

That is exactly what we love to hear!💯 Thanks for choosing Central Vapors!

Rated 5 out of 5 stars

Happy Customer!

The products I purchased from you folks are great. You have offered me valuable discounts and I am super happy being a loyal customer in the future!!

March 1, 2026
Central Vapors logo

Reply from Central Vapors

We are so honored to have you as a loyal customer and thrilled that you’re putting those discounts to good use! 🥂 Thanks for shopping at Central Vapors!

Rated 5 out of 5 stars

Great selection of products great…

Great selection of products great prices. Fast delivery.

March 1, 2026
Central Vapors logo

Reply from Central Vapors

We're so glad you're enjoying the vape variety we've put together for you! 🌟Thanks for choosing Central Vapors!

Rated 5 out of 5 stars

HAVE THE PRODUCT DESIRED

your company had exactly what i wanted...so hard to find the istick battery anymore.

March 1, 2026
Central Vapors logo

Reply from Central Vapors

Thank you for the outstanding feedback!
I'm so glad we could get those hard-to-find items into your hands! 🔋

Rated 5 out of 5 stars

Always satisfied with E-Juice…

Always satisfied with E-Juice selection. shipping and ease of checkout.

March 1, 2026
Central Vapors logo

Reply from Central Vapors

That is exactly what we love to hear!💯
We take a lot of pride in keeping our e-juice selection fresh and our shipping fast, so it’s awesome to know we're hitting the mark for you. Thanks for being a loyal customer—we'll keep working hard to keep you satisfied!

Rated 2 out of 5 stars

Sold me defective batteries

Sold me defective batteries. Won't answer phone or return call. Site chat thing is unusable do to never allowed me to type or chat take over screen. Home screen stayed up...... Update they sold me defective batteries. Made a half hearted effort to replace them 3 times. Ended up with one battery that at least takes charge. They did give me refund though so. I'm alright with their efforts. Though you REALLY Need a battery tester! Someone who test at least 6 pairs from each pack! If you have no defective ones in first six sets. You're good! If you test and several are defective. M9st likely whole pack is. Save yourself the issue we had....... Just saying

February 2, 2026
Unprompted review
Central Vapors logo

Reply from Central Vapors

We take pride in our customer service, so we want to make sure you are in the right place.

Please double-check your browser's address bar to ensure you are on www.centralvapors.com.

There are unfortunately several "copycat" websites out there attempting to mimic our brand. If the URL is anything else, you are likely dealing with one of those sites.

If you are on our official site, please try clearing your browser cache or using a different browser so our chat team can assist you immediately, as we definitely want to get those batteries sorted out for you! 🛡️

Rated 5 out of 5 stars

Thank you for such a quick delivery

Thank you for such a quick delivery! Your website is awesome! It’s rare that vape shops provide physical address, email, owner names, and customer support phone number. You carry the exact coils that I needed at a decent price. I highly recommend your site!

February 1, 2026

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