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3.6
9 reviews
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After an error on my side in ordering the wrong part, Line Kristine organised collection of the wrong part and shipped the new as soon as they verified my return. Kept in contact the whole way through as I was under pressure to finish my build. Thanks CermicSpeed and especially Line Kristine. Great job.
Purchased Hunt wheels with upgraded CeramicSpeed bearings. These are supposed to come with a lifetime warranty. The bearings on the freehub completely seized solid and the wheel bearings where incredibly noisy. After much faffing having to go to a bike shop to get the bearings removed and send pictured of the inside of some clearly very rusty (DUE TO THE SEALS FAILING ON THE SUPPOSEDLY SEALED BEARINGS) Rasmus at CeramicSpeed declined my warranty claim and suggested they had not been maintained. Sealed bearings 🤔 These very expensive bearings catastrophically failed way prematurely with no help/honour of warranty from the manufacturer, who offer a supposed lifetime warranty.
Just don't bother upgrading - total waste of money
Contacted CeramicSpeed regarding a warranty issue.
Friendly and quick service. A replacement product was sent within a week.
Thanks, Mette & Mikkel.
Charged the credit card incorrectly and kept recharging incorrectly and didn't remediate the issue.
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