Champion Windows & Home Exteriors Reviews 

4,038
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and professional staff for taking the time to answer questions and explain details clearly during consultations. People also highlight the smooth installation process, noting that the installation teams work efficiently and always keep workspaces clean. Some reviewers were not happy with the customer service, mentioning severe difficulties in reaching company representatives and unreturned phone calls when seeking repairs or ongoing assistance. A few other people also felt that product quality and warranty support fell short, pointing to issues like sagging windows or unexpected service fees.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing representatives and installers as... See more

Product

Consumers express mixed feelings regarding the product, with many expressing satisfaction over beautiful... See more

Service

Users describe ambiguous interactions with service, as many reviewers praise the helpful staff, efficient... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised certain representatives... See more

Quality

People report ambiguous experiences with quality, as many reviewers highlight top-tier craftsmanship,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Aaron was exceptional at going over every detail about the champion window. He spent a lot of time answering questions. This was a third bid we had already had. We knew what we were looking for a grea... See more

Company replied

Rated 3 out of 5 stars

The window quality is fine. Function and longevity is fine. I've had to replace two sashes over 19 years - so thats pretty good. What is awful is their warranty service. While they will replace wi... See more

Company replied

Rated 5 out of 5 stars

Dre’ was extremely helpful, honest, knowledgeable, and such a pleasure to work with! He made the process as smooth as possible and there was no pressure when making decisions or asking questions. He w... See more

Company replied

Rated 5 out of 5 stars

Five stars above and beyond service. They take you through the whole process, price, materials, labor and completion date. They take the stress, worry, and headache out of the equation. You'll get hon... See more

Company replied


Company details

  1. Window Supplier
  2. also in
  3. Door Supplier
  4. Siding Contractor
  5. Sunroom Contractor
  6. Window Installation Service

Written by the company

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers. Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties. Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers. We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.

Buy 2 Windows, Get 2 FREE*

Written by the company

30% OFF* Sunrooms, Entry Doors, & Vinyl Siding
Act now and save - Champion's Buy 2 Windows, Get 2 Free* sale is for a limited time. Some restrictions apply. See our website for details.

We Design, Build, Install and Guarantee It.™

You will get a quality product, professionally installed and backed by a Limited Lifetime Warranty†.

You will get a quality product, professionally installed and backed by a Limited Lifetime Warranty†.
We will help you select the right solution for your home. Our products are proudly made right here in the USA, designed as systems to have an outstanding fit, finish, and performance. Our polite, professional installation teams respect your home and will clean up completely before leaving your installation. Lastly, you’ll get a complete guarantee on all products and their installation. What Does Our Guarantee Mean? Every Champion product is backed by our unparalleled customer service and best-in-class Limited Lifetime Warranty†. This comprehensive warranty covers every aspect of installation, parts, labor, and materials. If it breaks, we will replace it. Even if your child throws a baseball through your window, it’s covered. This means you can spend more time enjoying your home instead of worrying about it. Champion has you covered.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(4,038)

118 reviews in the last 12 months

Write a review
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Rated 5 out of 5 stars

Good product!

Your representative was very knowledgeable about the product and helpful as well.

October 14, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your kind words! We're so glad our representative was able to help and make the process easy for you. We appreciate your trust in Champion! 😊🏡

Rated 5 out of 5 stars

Champion Windows - Brent J, Representative

Brent J. was very impressive with the knowledge he shared about Champion Windows (not high pressure sales). I’ve never seen a window with so many features (frame interior insulation, heavy duty frames, lots of added weatherstripping, deep window sash locking, tip out window panels, super strong screens with memory (my husband loved this feature since all of our screens are bent and sun baked tabs broken). I need these windows now that I’ve seen what I’ve been missing.

October 13, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your kind words! We're thrilled to hear that Brent provided a knowledgeable, pressure-free experience and helped showcase the quality and features of our windows. We appreciate your feedback and look forward to helping you enjoy your new Champion windows! 😊

Rated 2 out of 5 stars

I have experience with 2 Champion…

I have experience with 2 Champion dealers, one in Indianapolis and one in Louisville. I would recommend the one in Indy I would not recommend the one in Louisville. We had several mistakes and delays dealing with the Louisville group, that lead us to a lengthy install. The windows are good but despite several measurements the custom windows seamed like standard windows with excessive gaps (1 inch or more) around the frames that should have been tighter instead of just filling with foam to seal up. We financed the windows, and I know they can't control the finance company but they are a nightmare to deal with.

May 14, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your honest feedback. We apologize for the delays and installation concerns and appreciate you taking the time to share your experience. Your comments will be shared with our team as we continue working to improve.

Rated 5 out of 5 stars

A Great Local Business

Champion did a great job with replacing our siding. They were quick and professional and communicated with us at every stage. Highly recommend!

October 14, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your kind words! We're glad our team made the process easy and kept you informed every step of the way. We truly appreciate your recommendation! 😊

Rated 5 out of 5 stars

Installation team was thorough and got…

Installation team was thorough and got right to work. We were shown how the windows worked for cleaning. Could tell immediately how much more energy efficient the windows are.

October 8, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your kind words! We're so glad our installation team took great care of you and that you're already enjoying the comfort and energy efficiency of your new windows. 😊

Rated 5 out of 5 stars

he gave us a good price


he gave us a good price

October 10, 2026
Unprompted review
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Reply from Champion Windows & Home Exteriors

Thank you! We're glad we could provide great value and a fair price. We appreciate your business!

Rated 5 out of 5 stars

From start to finish it was great

From start to finish it was great. Our salesman was great and very knowledgeable with the product. Our installer was also great. Work from the time he got here till he left. Did an excellent job of installing the windows and cleaned everything up. He showed us how to use the windows. He was friendly and on time. Would recommend your company for sure

October 12, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your kind words! 😊 We're thrilled to hear that our installer provided excellent service and made the process smooth from start to finish. Thank you for choosing Champion and for your recommendation! 🏡💙✨

Rated 5 out of 5 stars

Matt was very knowledgeable and right…

Matt was very knowledgeable and right on time. He explained everything well. Asked if we had any questions, and was very pleasant.

October 9, 2026
Unprompted review
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Reply from Champion Windows & Home Exteriors

Matt, thank you for your kind words! 😊 We're thrilled to hear that Matt's professionalism and knowledge made such a positive impression. Thank you for choosing Champion! 🏡💙✨

Rated 5 out of 5 stars

From meeting Jordan to conversing with…

From meeting Jordan to conversing with Jared; to coordinating with Garrett and getting to know Michelle at the office; we have been “very pleased” with the entire Champion Window affair! They also set us up with very reasonable financing! Thanks so much…Williamson's NB, Tx.

September 1, 2026
Unprompted review
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Reply from Champion Windows & Home Exteriors

Thank you for your kind words! 😊 We're delighted to hear that our New Braunfels team made such a positive impression. A special thank you for recognizing Jordan, Jared, Garrett, and Michelle for their outstanding service and support throughout your project. We're grateful for your trust in Champion and thrilled we could help make your experience a great one! 🏡💙✨

Rated 5 out of 5 stars

Great Job Jim Wesley!

Jim did an excellent presentation and he truly tried to get us the best deal. We love the quality of the window and it is made in the US! The warranty is excellent and pretty much unmatched. We can’t wait to get them installed. Thanks Jim and Champion!

October 12, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your kind words! We're glad Jim helped you find the right windows for your home. Thank you for choosing Champion, and we look forward to your installation! 😊

Rated 1 out of 5 stars

Customer services over was not good

Customer services over was not good
1st: the sales persons was fine, the fist contractor crew was fine & also the second one was fine. 2nd the communication when trying to get stuff schedule also taking there time to get back out to replace the damage first window. It has been since March when we go the first one installed and just finally got the replacement install Sunday

March 13, 2026
Unprompted review
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Reply from Champion Windows & Home Exteriors

Thank you for your feedback on your service with us.

Rated 5 out of 5 stars

I had a special shaped window that…

I had a special shaped window that needed to be replaced. I called champion and a few other window companies. Champion was the company that responded first. I scheduled my appointment and got everything looked at and measured. The window took a little over 5 weeks to come in. I scheduled installation. Once the installation team came they were very thorough and got everything done in a timely manner. Once everything was done I got to look over the work and everything turned out great.

October 9, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for choosing Champion! We're so happy to hear everything turned out great with your special-shaped window. From the quick response to the thorough installation, it means a lot to know our team delivered a positive experience. Enjoy your beautiful new window! 😊

Rated 5 out of 5 stars

Full house window replacement and upgrade

Five stars above and beyond service. They take you through the whole process, price, materials, labor and completion date. They take the stress, worry, and headache out of the equation. You'll get honest prices and honest quality service that'll improve your electric bill and give your home a brand new makeover. Fantastic absolutley recommend.

September 29, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you so much for your kind words! Knowing that we were able to make the process easy, honest, and stress-free truly means a lot to us. We understand that investing in your home is a big decision, and we're honored that you trusted Champion every step of the way. Thank you for allowing us to be part of your home's transformation and for recommending us so highly. ❤️🏡

Rated 5 out of 5 stars

My newly installed patio door was a bit difficult to work

My newly installed patio door was a bit sluggish, my sliding screen door wouldn't open all the way. I called champion, they sent nathan a few days later. He quickly fixed both, my sliding screen door was off the track, he got it back on. I am very happy with champions service at my house. he was kind, had a sense of humor & very knowledgeable on what to do.

October 7, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your feedback! We're glad Nathan quickly resolved the issue and provided friendly, knowledgeable service. We appreciate your trust in Champion! 😊

Rated 5 out of 5 stars

The representatives were outstanding in…

The representatives were outstanding in explaining the products available and the differences from what other companies offer.

October 9, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your feedback! We're glad our team took the time to explain your options and help you understand what sets Champion apart. We appreciate your trust in us! 😊

Rated 5 out of 5 stars

We had a great experience with Champion…

We had a great experience with Champion Windows from start to finish! Our salesman took the time to answer all our questions and explain the process of replacing our windows, which made us feel confident in our decision.

Champion provided excellent customer service throughout the manufacturing process, keeping us updated and staying in touch while we waited for our windows. They also offered great payment options, making the entire experience easy and convenient from the initial purchase through project completion.

After comparing our options, Champion offered the best price and warranty, which made them an easy choice for us. The installation was quick, clean, and professionally done. The contractors were very friendly, knowledgeable, and respectful of our home.

Our only complaint was that they didn’t accommodate our work schedules as well as we had expected. Aside from that, we are very happy with our overall experience and would recommend Champion Windows to anyone considering replacing their windows!

Overall, great customer service, quality installation, competitive pricing, and an excellent warranty!

October 7, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your feedback! We're delighted to hear you had a great experience from start to finish. We appreciate your kind words about our team, installation crew, pricing, and warranty. Thank you for choosing Champion and for your recommendation! 😊

Rated 5 out of 5 stars

Champion windows guarantee

Jason fixed the window in the blink of an eye. He called ahead to let me know he was on the way and then arrived when he said he would. He was extremely polite, too.

October 9, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you for your kind feedback! We're so glad Jason was able to take care of your window quickly and keep you informed along the way. We'll be sure to share your compliments with him. Thank you for choosing Champion! 😊

Rated 5 out of 5 stars

Great team

The whole experience went well from sales to installation. Sales worked with me on pricing and the installation team did top quality work.

October 7, 2026
Unprompted review
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Reply from Champion Windows & Home Exteriors

Thank you for your feedback! We're glad our sales and installation teams provided a great experience. Thank you for choosing Champion! 😊

Rated 5 out of 5 stars

The customer representatives that came…

The customer representatives that came to my house today were absolutely magnificent. They explained everything about the windows I had asked to see. They were very professional and patient to me and my wife. Instead of being hard salespeople they very friendly. I really enjoyed them.

October 8, 2026
Unprompted review
Champion Windows & Home Exteriors logo

Reply from Champion Windows & Home Exteriors

Thank you, Donald McCoy, for your kind words! We're delighted to hear that our representatives provided a professional, patient, and informative experience for you and your wife. We appreciate your recognition of their friendly, no-pressure approach, and we're honored to have earned your trust. Thank you for choosing Champion!

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