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Chards Coin and Bullion Dealer Reviews 

10,840
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,945 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, polite, and knowledgeable staff members who make all in-store and online transactions completely smooth and professional. People consistently mention the outstanding product quality and extremely competitive pricing across various precious metal items currently available. Buyers also appreciate the very user-friendly digital platform and completely transparent charges when purchasing items online. Consumers note that orders arrive promptly, securely packaged, and properly tracked through reliable courier delivery methods. Some reviewers additionally highlighted the pleasant physical store visits and delightful extra touches included with their shipments.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting professional staff and... See more

Delivery service

Consumers find delivery service to be consistently prompt and reliable. Reviewers frequently highlight the... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive in excellent and pristine... See more

Price

Clients share positive opinions on price, highlighting exceptional products offered alongside great selling... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

I found the whole experience very positive. I didn't really know what to expect as I haven't sold jewellery before but I was immediately put at ease. Lovely premises, the gentleman who served me was s... See more

Company replied

Rated 5 out of 5 stars

Another flawless performance by the wonderful Chards Team. I placed my order, I was kept informed of its status from beginning to end; the real beauty of dealing with Chards? They eliminate the stress... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,840)

3,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was my first visit to Chards in…

It was my first visit to Chards in Blackpool as I am keen to invest and a beginner in this space. I was met by Derek who was very friendly and extremely helpful, I will certainly be coming to Chards again. Thankyou Derek it was a pleasure meeting you and thankyou so much for your help, it was very much appreciated.

August 27, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Guy,

Thank you for your kind feedback. We’re delighted to hear that your first visit to our Blackpool office was such a positive experience and that Derek was able to assist you in starting your investment journey.

We understand that taking your first steps into precious metals can feel daunting, so it’s wonderful to know that Derek’s friendly, helpful, and knowledgeable approach helped put you at ease.

Thank you for choosing Chards, and we look forward to welcoming you back in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I have dealt with chards several times…

I have dealt with chards several times over the years and always found the staff very helpful, friendly and informative. Their products are competitively priced, I have always found them reliable trust worthy and honest and would recommend anybody looking to invest or purchase precious metals or coins to give chards a call. Neil from Edinburgh

August 21, 2026
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Reply from Chards Coin and Bullion Dealer

Hi Neil,

Thank you for your continued support over the years, Neil. We’re delighted to hear that you have consistently found our team helpful, friendly, and informative whenever you’ve dealt with us.

It’s also great to know that you value our competitive pricing and consider us reliable, trustworthy, and honest. Recommendations like yours mean a great deal to us, especially when they come from a long-standing customer.

Thank you for recommending Chards to others looking to buy or invest in precious metals and coins. We truly appreciate your loyalty and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Chards provide an excellent service…

Chards provide an excellent service from start to finish.

August 14, 2026
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Reply from Chards Coin and Bullion Dealer

Hi Alex,

Thank you for your kind feedback.

We’re delighted to hear that you found our service excellent from start to finish. Providing a smooth, reliable, and professional experience throughout the entire process is exactly what we strive to deliver.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

Great service, would recommend to anyone.
Thank you

August 21, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mark,

Thank you for your kind feedback.

We’re delighted to hear that you received great service and would be happy to recommend us to others. Your support and recommendation mean a great deal to the team.

Thank you once again, and we look forward to assisting you in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

All very easy

All very easy. No problems.

August 21, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Arthur,

Thank you for your feedback. We’re delighted to hear that everything was easy and that you experienced no problems.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

Quite good to deal with trustworthy

Quite good to deal with trustworthy

June 1, 2026
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Reply from Chards Coin and Bullion Dealer

Hi Stewart,

Thank you for your review. We're pleased to hear you found us trustworthy and good to deal with. Building customer confidence is something we take great pride in, so your feedback is very much appreciated.

We look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to use website excellent service

Easy to use website, good telephone communication and fast secure delivery at a reasonable cost

August 21, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Dave,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to use, appreciated the communication from our team over the phone, and that your order arrived quickly and securely at a reasonable cost.

Providing a straightforward, reliable service from start to finish is exactly what we aim to deliver.

Thank you for your review and we look forward to helping you again in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Lots of bullion dealers popping up

Lots of bullion dealers popping up, tik tok, WhatsApp etc and I’ve tried a couple of small buys, I had issues with both! Damaged mint PAMP bar, privy coins supposedly with capsules delivered loose, late delivery etc.
I’ve never had a problem with Chards over multiple purchases, could you get some bits a couple of quid cheaper, probably. Would you get Chards level of service, doubtful.

August 26, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Chris,

Thank you for your fantastic and thoughtful feedback.

We're delighted to hear that, despite trying other dealers, you continue to come back to Chards. While there can sometimes be small price differences across the market, we firmly believe that reliable service, accurate product descriptions, careful packaging, and prompt delivery are just as important as price.

It's especially rewarding to know that, across multiple purchases, you've never experienced any issues with us. Providing a consistently high standard of service and giving our customers confidence in every transaction is exactly what we aim to do.

Thank you again for your continued support and trust in Chards.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Everything

Everything

August 13, 2026
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Reply from Chards Coin and Bullion Dealer

Hi John,

Thank you for taking the time to leave a review. We're delighted to hear from a returning customer and thank you for your feedback.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service and competitive pricing…

Great service and competitive pricing once again. Delivery very fast.

August 14, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Chris,

Thank you for your continued support. We’re delighted to hear that you were pleased with our competitive pricing once again, as well as the fast delivery.

Providing great value alongside a reliable and efficient service is exactly what we strive for, so your feedback is greatly appreciated.

We look forward to helping you again in future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great efficient service .

Great efficient service .

August 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Efficient service is exactly what we strive for, so it's great to hear that reflected in your experience. Thank you for taking the time to leave a review.

Best regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

We found the staff very helpful and…

We found the staff very helpful and pleasant.
Especially the young lady who dealt with us.
We were recommended to your business by a friend and we will gladly pass on this.
Many thanks Rob and Terry Lomas

August 14, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

It's wonderful to hear our team made such a positive impression. We'll be sure to pass your kind comments on, especially to the member of staff who helped you. Thank you for the recommendation, and we're delighted your friend pointed you in our direction.

Warm regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I have bought twice now from chards and…

I have bought twice now from chards and have to say what a great transactions they have been .N o delays , they keep you updated of the delivery .
I feel very confident in ordering from Chards, very professional comany to deal with , would highly recommend .
Thank you Gary

August 25, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

It's great to hear you've had two successful experiences with us. Keeping customers updated and delivering on our promises is something we take great pride in, so your feedback means a lot. Thank you for your recommendation and continued confidence in Chards, Gary.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Do exactly what you would expect

Honest, straightforward advise, and exceptional service.

August 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Honest, straightforward advice and exceptional service are exactly what we aim to deliver. It's great to hear we provided the experience you expected. Thank you for your kind feedback.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to order and arrived quickly and…

Easy to order and arrived quickly and were informed about delivery.

August 18, 2026
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Reply from Chards Coin and Bullion Dealer

A straightforward ordering process, fast delivery and clear updates along the way are all things we focus on getting right. It's wonderful to hear everything went smoothly from order to arrival.

All the best,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

1st buying experience

1st buying experience. Delivered next day discreetly and a easy transaction when trust is upmost

August 24, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Copilot said:

Trust is incredibly important when making a first purchase, so it's rewarding to hear the process was straightforward from start to finish. Discreet next-day delivery and a smooth transaction are exactly what we aim to provide. We appreciate you choosing Chards for your first order.

With thanks,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very efficient service thanks

Very efficient service thanks

S

August 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Simple, efficient and exactly as it should be. Thank you for taking the time to leave a review and for choosing Chards.

Best wishes,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great experience

Great experience

August 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

A five-star experience is always wonderful to hear. Thank you for choosing Chards and for taking the time to share your feedback.

With appreciation,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Happy with the service

Happy with the service

August 13, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

It's great to hear you were happy with the service. Thank you for taking the time to leave a review, and we appreciate your support.

Best wishes,
Chards Coin and Bullion Dealer

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